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Report a translation problem
Thank you for reaching out!
At the moment, we can only support in English, French and German here.
Could you please translate your post into one of those languages so we can see how we can best help?
Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.
Thank you!
- Ubisoft Support
As far as I understand, you're wondering why we do not use translation tools.
We decide not to, to avoid misunderstandings while using them.
Also, writing in English helps to provide the best visibility possible to your thread that could be useful to many other people.
However, you can always contact us through our one-to-one channels if you desire to receive support in your preferred language.
Thank you for your understanding.
- Ubisoft Support