日本語設定が再起動で英語に戻る件について

[legion]

(Epicで購入しましたので)Steamで未購入レビューが書けないみたいなのでここに

”以下のファイルの場所にて「Game setting」があるかご確認いただけますでしょうか。

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■Documents -> My Games -> Ghost Recon Breakpoint -> GRB.ini

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該当のファイルがある場合は、ファイルが読み取り専用になっていないかご確認いただきますようお願いいたします。”

Ubiのサポートにチケットを送って得た解答です。
自分の場合はドキュメントフォルダがOnedriveバックアップ下にあり、読み取り専用設定ではなかったものの同じような状態になっていたことから発生したようです。

チケット文面[1drv.ms]

[Lieutenant Gregory Stevens]

やばい問題だな
治れて相手と一緒にやりたいとなったら、やろうか？Breakpointもってる友達いないし、ずっと日本語必要求めてる:p

[Ubi-WheelyDuck]

Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

[Lieutenant Gregory Stevens]

Originally posted by Ubi-WheelyDuck:

Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Don't want to speak on his behalf, but if I understood the post correctly, it's not a post for help, but rather a PSA in case anyone encounters the issue he did (the game would switch back to English on game restart). He says that "I can't seem to write an unpurchased review on Steam (since I bought it from Epic), I'll put it here".

[Ubi-WheelyDuck]

Originally posted by Lieutenant Gregory Stevens:

Originally posted by Ubi-WheelyDuck:

Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Don't want to speak on his behalf, but if I understood the post correctly, it's not a post for help, but rather a PSA in case anyone encounters the issue he did (the game would switch back to English on game restart). He says that "I can't seem to write an unpurchased review on Steam (since I bought it from Epic), I'll put it here".

Hey there,

Thank you for kindly taking the time out to share this update.

For this language changing issue I would recommend to launch the game with administrative rights and then change the language, this should then save it for future game launches.

Many thanks,

- Ubisoft Support

[legion]

I'm sorry for confusing you.

Most Japanese reviewers says that "game crushed again and again", "switching back lang JP to EN on every game (re)start".
Fortunately I don't have the former but have the latter.

So I opened the ticket on Ubi-support, that staff answered (about setting of .ini file read-only).
In my case, Onedrive brought on that problem.

Then I want to share this info for JP Steam players.
But as you know, no Japanese use this forum...

[Ubi-WheelyDuck]

Originally posted by legion:

I'm sorry for confusing you.

Most Japanese reviewers says that "game crushed again and again", "switching back lang JP to EN on every game (re)start".
Fortunately I don't have the former but have the latter.

So I opened the ticket on Ubi-support, that staff answered (about setting of .ini file read-only).
In my case, Onedrive brought on that problem.

Then I want to share this info for JP Steam players.
But as you know, no Japanese use this forum...

Hey there,

Thank you for kindly taking the time out to provide an update and clarity.

It is great to hear your experience when contacting support and thank you for sharing to help others.

If ever we can help in the future, just let us know as we will be happy to help.

- Ubisoft Support

[Lapipi Decadenza Love]

日本語設定が再起動で英語に戻る件について
表記の問題、ずっと困り果てていましたがこちらのご投稿で見事に解決致しました。
共有頂きまして大変感謝申し上げます。

[76561199205081135]

Originally posted by LappyTorowa:

日本語設定が再起動で英語に戻る件について
表記の問題、ずっと困り果てていましたがこちらのご投稿で見事に解決致しました。
共有頂きまして大変感謝申し上げます。

Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to contact us directly, through our {LINK REMOVED}Help website, which will allow you to get the best possible support.

If you prefer to continue in English on this forum, don't hesitate to post your message again !

Thank you for your understanding, and if you have questions, or for any other Issue, don't hesitate to message us !


- Ubisoft Support

[Lapipi Decadenza Love]

Originally posted by Ubi-MrM:

Originally posted by LappyTorowa:

日本語設定が再起動で英語に戻る件について
表記の問題、ずっと困り果てていましたがこちらのご投稿で見事に解決致しました。
共有頂きまして大変感謝申し上げます。

Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to contact us directly, through our Help website[www.ubisoft.com], which will allow you to get the best possible support.

If you prefer to continue in English on this forum, don't hesitate to post your message again !

Thank you for your understanding, and if you have questions, or for any other Issue, don't hesitate to message us !


- Ubisoft Support

Thankyou！

[76561199207623170]

Originally posted by LappyTorowa:

Originally posted by Ubi-MrM:

Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to contact us directly, through our {LINK REMOVED}Help website, which will allow you to get the best possible support.

If you prefer to continue in English on this forum, don't hesitate to post your message again !

Thank you for your understanding, and if you have questions, or for any other Issue, don't hesitate to message us !


- Ubisoft Support

Thankyou！

Anytime

Let us know if you have any questions!

- Ubisoft Support