Can't play with native Ubisoft Connect player

[ClefPiano]

There's 3 of us who want to play together, I can join lobbies with the one who also bought this game from Steam, whereas neither of us can join or invite another player who got it directly from Ubisoft Connect, is there any way to solve this issue?

[redbrixeli]

I got the game as a gift from my brother on Steam, and we're having issues joining each others game.

[Ubi_TheBerry]

Hey guys,

Apologies for the delay.

You should be able to play together regardless as to if you own the game via Steam or Ubisoft Connect.

If you're still having issues, may we please know more about it and if you receive any error messages or codes at all?

And does this continue when completing connectivity troubleshooting[www.ubisoft.com] or reinstalling the client[ubi.li]?

- Ubisoft Support

[LincolnLooker]

Originally posted by Ubi_TheBerry:

Hey guys,

Apologies for the delay.

You should be able to play together regardless as to if you own the game via Steam or Ubisoft Connect.

If you're still having issues, may we please know more about it and if you receive any error messages or codes at all?

And does this continue when completing connectivity troubleshooting[www.ubisoft.com] or reinstalling the client[ubi.li]?

- Ubisoft Support

hiii im also having the same problem with scott pilgrim with friends which plays on steam and i throught epic games

[Ubi-Dastan]

Originally posted by LincolnLooker:

Originally posted by Ubi_TheBerry:

Hey guys,

Apologies for the delay.

You should be able to play together regardless as to if you own the game via Steam or Ubisoft Connect.

If you're still having issues, may we please know more about it and if you receive any error messages or codes at all?

And does this continue when completing connectivity troubleshooting[www.ubisoft.com] or reinstalling the client[ubi.li]?

- Ubisoft Support

hiii im also having the same problem with scott pilgrim with friends which plays on steam and i throught epic games

Hey LincolnLooker,

sorry that you are also encountering this issue and are unable to play with your friends.

Have you tried the steps mentioned above, which were suggested by Ubi_TheBerry?

Additionally, as you have mentioned that your friends play the game on Steam and you own it on Epic Games, to rule out any possibilities, have you made sure that you have added each other on Ubisoft Connect?

If that is the case and the issue still occurs for you, would you mind providing us the error message you and / or your friends receive when trying to add each other to a lobby?

Looking forward to your response.

[DeltaLocked]

Yeah, I'm having issues too. I bought this game on steam and my friend bought it on ubisoft connect, and we HAVE added each other on ubisoft and still cant play together