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The tooltip isn't that reliable. Solar panels get a variable amount of power depending on how much light they're getting. But the tooltip says "direct sunlight" even if you're getting next to no power.
And you must have enough panels to meet the draw your craft is demanding. Not all panels will generate the same power depending on the angle they sit, compared to the direction of incoming light.
It sounds to me like you probably dont have enough panels that can face the sun at the same time.
edit, read the percentage or power the panel produces to see how much power a panel is giving based on its angle to the light. A panel facing the sun perfectly, will produce 98% or so.
If your probe core is out of power, that disables almost everything you can do with the vessel, including bringing up the rightclick menus on parts.
So.... how are you reading the display that claims the solar panels are getting sunlight?
At any rate, it's possible to remain out of power because you left something turned on that drains power, and the power drain rate exceeds the solar panel recharge rate, so the moment the solar panels attempt to add power to the batteries, it immediately drains away into whatever it was you left turned on. Did you leave the craft with SAS turned on?
however, as long as your resources menu still shows power, there is no problem