Unable to start

[Rok]

Keen on having a go during the free weekend, but on startup am getting the little alien pop up with an exclimation mark. Not much else. Then crashes. Any help out there?

[Manwith Noname]

That screen sounds like the Unity crash event handler, which doesn't really say much other than what you already know, it's crashing.

You should have a file in the install directory called KSP.log, it might be worth opening in notepad and having a snoop to see if there are any obvious messages there. If it's all gobbledegook to you then you can copy and paste the contents to pastebin.com and post a link to it here for someone to read.

There's also other files that can be helpful to check but I would start there first.

[Anzac-A1]

Same here. KSP hasn't worked for me since 1.7.3. I've tried going to the KSP site, but the buttons to get their contact information do nothing.

[Rok]

Originally posted by Manwith Noname:

That screen sounds like the Unity crash event handler, which doesn't really say much other than what you already know, it's crashing.

You should have a file in the install directory called KSP.log, it might be worth opening in notepad and having a snoop to see if there are any obvious messages there. If it's all gobbledegook to you then you can copy and paste the contents to pastebin.com and post a link to it here for someone to read.

There's also other files that can be helpful to check but I would start there first.

Thanks a lot for this. Would it be just the txt doc labelled KSP?

[skittlez4you]

Im not that techy but yeah i cant play either. Good thing i didnt buy it asap.

[Manwith Noname]

Originally posted by Rock Axe:

Thanks a lot for this. Would it be just the txt doc labelled KSP?

Heh, yeah. If you don't have file extensions showing then it will probably just look like a standard text document in the icon. Right click on it then open the properties window and it should display the extension if you want to be sure.

[Rok]

Originally posted by Manwith Noname:

Originally posted by Rock Axe:

Thanks a lot for this. Would it be just the txt doc labelled KSP?

Heh, yeah. If you don't have file extensions showing then it will probably just look like a standard text document in the icon. Right click on it then open the properties window and it should display the extension if you want to be sure.

Thanks bro, have done that.

[Manwith Noname]

Did it give any clues?

[Spyro]

I can´t start thegame either.
In my case the log file show me this error:
-> D3D11: Failed to create RenderTexture (1920 x 1080 fmt 27 aa 1), error 0x887a0005
Hope we get to a solution, i want to play the free trial to think if i buy it...

[Spyro]

Here is my complete log file:
https://pastebin.com/ZWeMExuE

[Jack Schitt]

Go to the bottom of the store page and look at the System Requirements. If your machine doesn't meet at least the minimum recommended system requirements that's the problem, your computer isn't capable of running the game.

You do not need to use pastebin.com to post your log file here. You can simply open the file with any text editor, press CTRL+A (to select all), CTRL+C (to copy it), and CTRL+V (to paste it here). There is absolutely no need to do anything else.

First, you need to turn file extensions on so you can see them so you know which one is the log file. To do that in Windows open File Explorer, at the top of the window click on View and then click to place a check mark next to "File Name Extensions". Done.

To get to the game's directory open your Steam Library and Right-Click on Kerbal Space Program, Select "Properties" and in the "Local Files" tab click on the "Browse Local Files" button.
Double-Click on the file named "KSP.log" and select notepad to open it with. Then you can follow the copy/paste instructions above if you needed that instruction.

Please be aware: These forums are not official support. This is the community, the people here are not official support for the game we are players just like you. If you would like official support you need to email:

[e-mail]

Steam/Valve will not provide support for it because they are not the developers.
The above email address is how you reach the developers of this game.

They will want the log file as well. You should be able to drag and drop it in to the email message you send them if you don't know how to navigate attachment options to get to it and attach it.

If you would like to continue with community members trying to help, we might be able to, please post your computer specs and paste your log file contents.

[Spyro]

Originally posted by Jack Schitt:

Go to the bottom of the store page and look at the System Requirements. If your machine doesn't meet at least the minimum recommended system requirements that's the problem, your computer isn't capable of running the game.

You do not need to use pastebin.com to post your log file here. You can simply open the file with any text editor, press CTRL+A (to select all), CTRL+C (to copy it), and CTRL+V (to paste it here). There is absolutely no need to do anything else.

First, you need to turn file extensions on so you can see them so you know which one is the log file. To do that in Windows open File Explorer, at the top of the window click on View and then click to place a check mark next to "File Name Extensions". Done.

To get to the game's directory open your Steam Library and Right-Click on Kerbal Space Program, Select "Properties" and in the "Local Files" tab click on the "Browse Local Files" button.
Double-Click on the file named "KSP.log" and select notepad to open it with. Then you can follow the copy/paste instructions above if you needed that instruction.

Please be aware: These forums are not official support. This is the community, the people here are not official support for the game we are players just like you. If you would like official support you need to email:

[e-mail]

Steam/Valve will not provide support for it because they are not the developers.
The above email address is how you reach the developers of this game.

They will want the log file as well. You should be able to drag and drop it in to the email message you send them if you don't know how to navigate attachment options to get to it and attach it.

If you would like to continue with community members trying to help, we might be able to, please post your computer specs and paste your log file contents.

[LOG 17:46:23.577] ******* Log Initiated for Kerbal Space Program - 1.9.1.2788 (WindowsPlayer x64) es-es *******
Kerbal Space Program - 1.9.1.2788 (WindowsPlayer x64) es-es


OS: Windows 10 (10.0.0) 64bit
CPU: AMD Ryzen 5 2600 Six-Core Processor (12)
RAM: 8144
GPU: NVIDIA GeForce GTX 1060 6GB (6052MB)
SM: 50 (Direct3D 11.0 [level 11.1])
RT Formats: ARGB32, Depth, ARGBHalf, Shadowmap, RGB565, ARGB4444, ARGB1555, Default, ARGB2101010, DefaultHDR, ARGB64, ARGBFloat, RGFloat, RGHalf, RFloat, RHalf, R8, ARGBInt, RGInt, RInt, BGRA32, RGB111110Float, RG32, RGBAUShort, RG16, BGRA10101010_XR, BGR101010_XR, R16


Log started: Fri, Mar 27, 2020 17:46:24


[LOG 17:46:24.196] ActionCanvas MASK: 3458764513820540928
[LOG 17:46:24.198] AppCanvas MASK: 3458764513820540928
[LOG 17:46:24.200] MainCanvas MASK: 3458764513820540928
[LOG 17:46:25.199] Load(Assembly): Squad/Plugins/KSPSteamCtrlr
[LOG 17:46:25.200] AssemblyLoader: Loading assembly at E:\SteamLibrary\steamapps\common\Kerbal Space Program\GameData\Squad\Plugins\KSPSteamCtrlr.dll
[LOG 17:46:25.230] AssemblyLoader: Loading assemblies
[LOG 17:46:25.302] VesselModules: Found VesselModule of type AxisGroupsModule with order 999
[LOG 17:46:25.305] VesselModules: Found VesselModule of type FlightIntegrator with order 0
[LOG 17:46:25.310] VesselModules: Found VesselModule of type CommNetVessel with order 999
[LOG 17:46:25.313] VesselModules: Found 3 VesselModule types
[LOG 17:46:25.319]
************************************************************************

Environment Info
Win32NT 7FFFFFFFFFFFFFFF Args: KSP_x64.exe

Mod DLLs found:
Stock assembly: Assembly-CSharp v0.0.0.0
Stock assembly: KSPSteamCtrlr v0.0.1.35

Folders and files in GameData:
Stock folder: Squad


************************************************************************

[LOG 17:46:25.340] [AddonLoader]: Instantiating addon 'KSPSteamController' from assembly 'KSPSteamCtrlr'
[LOG 17:46:25.920] Load(Audio): Squad/Sounds/editorLoop01
[ERR 17:46:25.942] <color=orange><b>[KSPSteamController]:</b> Failed to initialize Steam API!</color>

[LOG 17:46:26.172] Load(Audio): Squad/Sounds/elev_loop
[LOG 17:46:26.177] Load(Audio): Squad/Sounds/elev_start
[LOG 17:46:26.179] Load(Audio): Squad/Sounds/elev_stop
[LOG 17:46:26.181] Load(Audio): Squad/Sounds/sound_ambience_nature
[WRN 17:46:26.187] D3D11: Failed to create RenderTexture (1280 x 720 fmt 27 aa 1), error 0x887a0005
[WRN 17:46:26.187] D3D11: Failed to create RenderTexture (1280 x 720 fmt 19 aa 1), error 0x887a0005


The specs are already in the log file :)

[Jack Schitt]

Originally posted by รקyг๏:

[ERR 17:46:25.942] <color=orange><b>[KSPSteamController]:</b> Failed to initialize Steam API!</color>
[WRN 17:46:26.187] D3D11: Failed to create RenderTexture (1280 x 720 fmt 27 aa 1), error 0x887a0005
[WRN 17:46:26.187] D3D11: Failed to create RenderTexture (1280 x 720 fmt 19 aa 1), error 0x887a0005


The specs are already in the log file :)

Spyro,

Nice! I'm taking advantage of the free weekend as well. I've wanted to check this game out for a while. While I'm new to the game I'm not new to log files. Log files don't always list the specs. Nice that this one does!

Your pc is well capable of running the game.

For the API error that's most likely due to a bad install. Try Verifying the Game Files to correct that. Try and launch the game after that finishes. If it still doesn't launch go to the game directory and open "settings.cfg". You can change your screen resolution and other graphics settings manually with that file.

Find:

Originally posted by settings.cfg:

SCREEN_RESOLUTION_WIDTH = 1920
SCREEN_RESOLUTION_HEIGHT = 1080
FULLSCREEN = True

Note: This is what my settings config says because that is what I have the resolution set to. Your log file says your resolution is 1280 X 720 so yours might say that. Try different screen resolutions. It *should* run at 1280X800 so....

Change those settings to:

Originally posted by settings.cfg:

SCREEN_RESOLUTION_WIDTH = 1280
SCREEN_RESOLUTION_HEIGHT = 800
FULLSCREEN = False

That will cause it to try to launch in 1280x800 in windowed mode.
Don't forget to save and close the file after editing. The settings won't take effect if you don't save the changes, of course, but they may not load either if the file is still open. Some games are like that.

If it runs you should be able to set your preferred resolution settings in the graphics options.

[Spyro]

Originally posted by Jack Schitt:

Originally posted by รקyг๏:

[ERR 17:46:25.942] <color=orange><b>[KSPSteamController]:</b> Failed to initialize Steam API!</color>
[WRN 17:46:26.187] D3D11: Failed to create RenderTexture (1280 x 720 fmt 27 aa 1), error 0x887a0005
[WRN 17:46:26.187] D3D11: Failed to create RenderTexture (1280 x 720 fmt 19 aa 1), error 0x887a0005


The specs are already in the log file :)

Spyro,

Nice! I'm taking advantage of the free weekend as well. I've wanted to check this game out for a while. While I'm new to the game I'm not new to log files. Log files don't always list the specs. Nice that this one does!

Your pc is well capable of running the game.

For the API error that's most likely due to a bad install. Try Verifying the Game Files to correct that. Try and launch the game after that finishes. If it still doesn't launch go to the game directory and open "settings.cfg". You can change your screen resolution and other graphics settings manually with that file.

Find:

Originally posted by settings.cfg:

SCREEN_RESOLUTION_WIDTH = 1920
SCREEN_RESOLUTION_HEIGHT = 1080
FULLSCREEN = True

Note: This is what my settings config says because that is what I have the resolution set to. Your log file says your resolution is 1280 X 720 so yours might say that. Try different screen resolutions. It *should* run at 1280X800 so....

Change those settings to:

Originally posted by settings.cfg:

SCREEN_RESOLUTION_WIDTH = 1280
SCREEN_RESOLUTION_HEIGHT = 800
FULLSCREEN = False

That will cause it to try to launch in 1280x800 in windowed mode.

If it runs you should be able to set your preferred resolution settings in the graphics options.

I try to reinstall the game multiple times appart of verifyng installation files (& take off steam overlay & uncheck the cloud sync & run as administrator, & reinstall nvidia drivers & look for ), change the settins to fullscreen 1920x1080 (the 1280x720 its cause i dont change in the last install) i try the fullscreen, windowed and fake fullscreen. also i try versions untill the 1.8

[Spyro]

Originally posted by รקyг๏:

Originally posted by Jack Schitt:

Spyro,

Nice! I'm taking advantage of the free weekend as well. I've wanted to check this game out for a while. While I'm new to the game I'm not new to log files. Log files don't always list the specs. Nice that this one does!

Your pc is well capable of running the game.

For the API error that's most likely due to a bad install. Try Verifying the Game Files to correct that. Try and launch the game after that finishes. If it still doesn't launch go to the game directory and open "settings.cfg". You can change your screen resolution and other graphics settings manually with that file.

Find:
Note: This is what my settings config says because that is what I have the resolution set to. Your log file says your resolution is 1280 X 720 so yours might say that. Try different screen resolutions. It *should* run at 1280X800 so....

Change those settings to:


That will cause it to try to launch in 1280x800 in windowed mode.

If it runs you should be able to set your preferred resolution settings in the graphics options.

I try to reinstall the game multiple times appart of verifyng installation files (& take off steam overlay & uncheck the cloud sync & run as administrator, & reinstall nvidia drivers & look for ), change the settins to fullscreen 1920x1080 (the 1280x720 its cause i dont change in the last install) i try the fullscreen, windowed and fake fullscreen. also i try versions untill the 1.8

to verify, same problem whith 19020x1080:

-> .log : (not comlete)

Environment Info
Win32NT 7FFFFFFFFFFFFFFF Args: KSP_x64.exe

Mod DLLs found:
Stock assembly: Assembly-CSharp v0.0.0.0
Stock assembly: KSPSteamCtrlr v0.0.1.35

Folders and files in GameData:
Stock folder: Squad


************************************************************************

[LOG 18:44:18.542] [AddonLoader]: Instantiating addon 'KSPSteamController' from assembly 'KSPSteamCtrlr'
[LOG 18:44:19.113] Load(Audio): Squad/Sounds/editorLoop01
[ERR 18:44:19.135] <color=orange><b>[KSPSteamController]:</b> Failed to initialize Steam API!</color>

[LOG 18:44:19.377] Load(Audio): Squad/Sounds/elev_loop
[LOG 18:44:19.381] Load(Audio): Squad/Sounds/elev_start
[LOG 18:44:19.383] Load(Audio): Squad/Sounds/elev_stop
[LOG 18:44:19.384] Load(Audio): Squad/Sounds/sound_ambience_nature
[LOG 18:44:19.387] Load(Audio): Squad/Sounds/sound_click_flick
[WRN 18:44:19.390] D3D11: Failed to create RenderTexture (1920 x 1080 fmt 27 aa 1), error 0x887a0005



-> settings.cfg:

SCREEN_RESOLUTION_WIDTH = 1920
SCREEN_RESOLUTION_HEIGHT = 1080
FULLSCREEN = True

[Rok]

Really appreciate the help bro. All my log is showing is the following...

[LOG 06:48:04.533] ******* Log Initiated for Kerbal Space Program - 1.9.1.2788 (WindowsPlayer x64) en-us *******
Kerbal Space Program - 1.9.1.2788 (WindowsPlayer x64) en-us


OS: Windows 10 (10.0.0) 64bit
CPU: AMD A9-9410 RADEON R5, 5 COMPUTE CORES 2C+3G (2)
RAM: 3973
GPU: AMD Radeon(TM) R5 Graphics (1065MB)
SM: 50 (Direct3D 11.0 [level 11.1])
RT Formats: ARGB32, Depth, ARGBHalf, Shadowmap, RGB565, ARGB4444, ARGB1555, Default, ARGB2101010, DefaultHDR, ARGB64, ARGBFloat, RGFloat, RGHalf, RFloat, RHalf, R8, ARGBInt, RGInt, RInt, BGRA32, RGB111110Float, RG32, RGBAUShort, RG16, BGRA10101010_XR, BGR101010_XR, R16


Log started: Sat, Mar 28, 2020 06:48:04