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are you bouncing off the surface? just get it under 10m/s.. sometimes I also use rcs and hold "n" on impact to make me stick like glue
edit: Also, make sure if you're using SAS you have it set to "surface" instead of "orbit". You want to make sure you're not moving horizontally at all, because that will make it very difficult to land without bouncing.
Squad recommends not to touch those settings, which is bullshet.
Springs will make everything more or less jumpy. Directly - higher value is more jumpy. Reducing it will also lower the craft with the same mass and increasing spring value will make ship higher above the ground. Which may be most important for rovers.
There is nothing wrong with reducing spring value a lot (like =0.2) if you have plenty of ground clearance below you. But it isn't really needed by default when using right gear for right mass.
Increasing springs is more risky approach and even less needed!
Dampeners again make springs more or less jumpy. Reverse - higher is less jumpy. Higher slows down springs and lower makes them more sensitive. Keep in mind they not just slow down springs as such and make the construction more stable. They also make your ship react slower to ground differences. Increase inertia in a way. Driving fast on uneven surface may punish high dampener settings since your wheels won't be able to follow the surface fast enough.
One of the most common cases to have 0.2 springs or (and) 1.8 dampener is when your plane is too heavy for the wheels and those are rather close together. Which will make plane swing on its own harder and harder when placed on the runway. Often you can solve that also putting wheels further apart (and thus increasing leverage). But changing springs and dampeners is completely legit too.
While I know no case where you would like to have 1.8 springs and 0.2 dampeners.
So Squad is 50% right. You may not want to go too far in one direction (high springs&low dampeners). But you are perfectly fine using the other one occasionaly (adding stiffness with low springs and high dampeners).
So in case you jump on Mun, you may reduce springs first, as Mun has less G. You could also increase dampeners, but that may make you hit the ground harder for the rest of the construction. Shouldn't kill you, but I guess the first solution is better in your case. Just keep in mind, that lowering spring settings will make your landing legs "shorter" and you may hit the ground with parts that aren't meant to do that.