Replacement key

[GrowinGanja]

Steam sold me an invalid cdkey for quake 3 arena. I cant use any of the support options they offer to resolve it so im posting here. Ive emailed ID software who wont respond. I want this resolved. I bought it to play the game with people. I cant play with people. FIX IT.

[pred]

Refund

[GrowinGanja]

I want the game I just want a damn working key.

[GrowinGanja]

Instead of fixing the problem they didnt read what I asked. they didnt even respond. they just refunded my purchase without even reading the email or ticket. WHAT THE ♥♥♥♥ STEAM...........

[GrowinGanja]

now im out the whole quake collection. THANK YOU FOR NOTHING.

[GrowinGanja]

Originally posted by Manny Bianco:

There are no Master servers the key is valid they just don't support you, Can still play it though nothing stopping lans or your own hosted Dedicated server.

So buying a title doesnt grant me access to the online servers? thats ♥♥♥♥♥♥♥ insane. hell no.

Ill wait for steams response, im not gonna pay for something to be denied access to a majority of the game. In case you arent aware, without a proper key the game stays in a demo mode which doesnt include all features. Im not paying for a demo im paying for a game.

[GrowinGanja]

Originally posted by Manny Bianco:

Originally posted by GrowinGanja:

So buying a title doesnt grant me access to the online servers? thats ♥♥♥♥♥♥♥ insane. hell no.

Ill wait for steams response, im not gonna pay for something to be denied access to a majority of the game. In case you arent aware, without a proper key the game stays in a demo mode which doesnt include all features. Im not paying for a demo im paying for a game.

If anyone hosts a server you can play there's no offial ones for long time.

Explain to me why I was still unable to join online games without entering a valid key please. it brings the cdkey screen up before joining each match. then once ive entered the INVALID key i was given it boots me to title screen. and I tried on MANY servers.

so no dice bud.

[Zeroxel]

Just change your CD Key to lowercase and that will fix your problem. I use to have the same issue as you.

[DogStryker]

i can confirm that using the cd key in lower case works

[zombie9143]

2222222222222222222222 bypasses the cd key

[GrowinGanja]

No the system returned the game because they didnt want to deal with my issue, and 2 weeks later steam decided that since I hadnt asked to have it returned to my card they would move my money without any warning. Then they went ahead and closed my ticket after disregarding the issues I had, all legit issues with the system that are broken.


When an issue with a "cdkey" comes up in the system the links to get to support loop back to the community discussions page, the link taking you to this page is labelled "Contact Support".

The information in the "cdkey" issues tell you to contact id software for assistance with keys. Id software no longer supports Quake 3 arena and will not respond to email or phone inquiries.

The return form has a box for resoning and to get a message through, this system is fully automated, the message you type in the box is viewed by no one and has no real purpose.

After requesting for assistance the support staff did nothing to answer my inquiries and they ignored everything I said, They responded with automated messages until I forced the issue further. This is not customer support this is customer avoidance.

Even after talking to a person they failed to answer any of my questions, They even asked me to rebuy the game at the 24.99 price when I had just spent 6. After asking for them to resolve the mistaken return they refused to fix the issue. At that point I was brushed off and told they wouldnt assist me.

Eventually another person contacted me to tell me they wouldnt assist me, a useless message that in no way was needed. Being told that they understood my frustrations didnt resolve anything either, a useless and cowardly way to avoid someone.


This is not good business, I didnt spend hundreds on games to be brushed off when I have a small issue. Im also not happy my money was touched without me being asked. Steam support is a joke, ive had better support from comcasts india call center, they dont even understand english.


Just another big company who doesnt give 2 ♥♥♥♥♥ about anyone.

[zereal]

Tale of having something but not in phisical property.. This is Steam, very sorry to hear another one being scamed.

I saw games of my library dissappear not only from there, but from activity (buying, activating) page.

Well. I suposse that if you can, register a claim in court. Sounds weird for such a tiny ammount of monetary value, but is a commerce issue, and the biggest scams occour cent by cent silently.