Anybody met Virus Alerts “HEUR/QVM19.1.Malware.gen”?

[Kungen]

I just bought this game last week, at the beginning, it run well. But this week, when I run it, my anti-virus software popup a warning message which shown "HEUR/QVM19.1.Malware.gen", then I delete this game, and download again, but same problem occurred, the anti-virus software delete it. Who could help? Thanks.

[powbam]

It's a false-positive. You need to go into your AV settings and exclude Grim Dawn from its scans.

[Kungen]

Originally posted by powbam:

It's a false-positive. You need to go into your AV settings and exclude Grim Dawn from its scans.

Is that ture? But the first time I downlaod and run it, all is fine. Just today came out this issure.

[powbam]

Of course it's true. Sometimes new updates can cause anti-virus programs to behave that way. One of the many pitfalls of using an AV scanner.

It's safe. Neither Steam nor Crate would be in business for long if they were uploading you viruses, now would they?

Crate scans the game before they upload it to Steam. Steam also has its own scan process as well.

You'll be ok.

[Kungen]

Originally posted by powbam:

Of course it's true. Sometimes new updates can cause anti-virus programs to behave that way. One of the many pitfalls of using an AV scanner.

It's safe. Neither Steam nor Crate would be in business for long if they were uploading you viruses, now would they?

Crate scans the game before they upload it to Steam. Steam also has its own scan process as well.

You'll be ok.

Thanks powbam, I will try.

[powbam]

No problem...

Now, if you download some program from some random place outside Steam and start getting warnings I would definitely take it very serious. Usually legitimate and widely known and used sites and services, like Steam, will occasionally generate false-positives like what you see here. If it happens to you from a site that you aren't familiar with at all then don't take any chances and delete whatever it may be and either avoid such a site in the future or try to verify its legitimacy.

In the end it comes down to common sense and using your own judgement.

[Kungen]

Originally posted by powbam:

No problem...

Now, if you download some program from some random place outside Steam and start getting warnings I would definitely take it very serious. Usually legitimate and widely known and used sites and services, like Steam, will occasionally generate false-positives like what you see here. If it happens to you from a site that you aren't familiar with at all then don't take any chances and delete whatever it may be and either avoid such a site in the future or try to verify its legitimacy.

In the end it comes down to common sense and using your own judgement.

I download it from Steam, I think it's false-positive, thanks.

[DeadlyDanDaMan]

What people don't understand, is that when bad people make virus's, they package them into something and give it a name that you will trust, to hide it. The AV software has a database of all these names, and when it encounters the real file (not the fake antivirus file) it automatically thinks it is a virus. Antivirus software is stupid, and can't tell the difference between the real file and the fake file. It just goes off the name of the file, not whether or not it actually IS a virus.

[Seamus]

Originally posted by DeadlyDanDaMan:

What people don't understand, is that when bad people make virus's, they package them into something and give it a name that you will trust, to hide it. The AV software has a database of all these names, and when it encounters the real file (not the fake antivirus file) it automatically thinks it is a virus. Antivirus software is stupid, and can't tell the difference between the real file and the fake file. It just goes off the name of the file, not whether or not it actually IS a virus.

That's... not quite how heuristics work, but, I'll agree that most AV software is badly designed.

[DeadlyDanDaMan]

Originally posted by Seamus:

Originally posted by DeadlyDanDaMan:

What people don't understand, is that when bad people make virus's, they package them into something and give it a name that you will trust, to hide it. The AV software has a database of all these names, and when it encounters the real file (not the fake antivirus file) it automatically thinks it is a virus. Antivirus software is stupid, and can't tell the difference between the real file and the fake file. It just goes off the name of the file, not whether or not it actually IS a virus.

That's... not quite how heuristics work, but, I'll agree that most AV software is badly designed.

I know. That is just a REALLY simplified explanation.