High Ping please help!

[Deus_Desuper]

Hello all,
not sure if this is the best place for this, in every game for the past two days i am getting very high ping (5500-7500ms)
i have stable fast net connection (100+ up) with very low ping outside of game (7ms)

when i play OTHER online games i have around 17ms ping depending on the day. 25ms highest.

i have a static IP, i have upnp enabled and disabled (tried both)
i have 27016 forwarded for grim dawn, and have verified it open via portforwarding program.

in the nextwork option it says upnp is not available. sometimes it will say its available and i check the upnp, nothing changes.

i have placed my PC in the DMZ on the router, no changes.

placed all graphics at minimum, no change (60+FPS normal, 160+FPS on low settings)

i have repaired the game using repair.exe.
i also completely uninstalled and reinstalled the game. no change

if i host, everyone else has 5-7kms pings.

i am at a serious loss on what to do, game is unplayable multiplayer now. any help or ideas would be awesome!

[mikeydsc]

There was a post by either Zantai or the MP programmer that said GD soes not perform well behind 2 routers. Sounds liike you figured out what he meant.

Can you attach to first router to see if thats it?

[Ricky Sauce]

Your latency depends on the location and quality of the person you are connecting to. If they are in another country, expect not great latency.

Also, you have to take into consideration the hops your ISP will take to get there. If any of them are having issues it will also increase your latency.

Also, your post is kind of confusing. You say for the past two days every game is 5000+ but then go on to say in other games your ms is usually 17-25ms. So, I'm assuming you mean in grim dawn it's 5k+?

[Deus_Desuper]

yes sorry, in GD its between 5000ms and 7500ms, it will go as low as 350ms for a few seconds and then spike around.

when i play other games online i have 17-25ms ping. so i do not think it is my connection or router settings.

i dont have 2 routers up...unless my ISP has a router in front of my houses connection. but if that was the case DMZ should have coreected that right?

[Ricky Sauce]

Originally posted by connorjiy:

yes sorry, in GD its between 5000ms and 7500ms, it will go as low as 350ms for a few seconds and then spike around.

when i play other games online i have 17-25ms ping. so i do not think it is my connection or router settings.

i dont have 2 routers up...unless my ISP has a router in front of my houses connection. but if that was the case DMZ should have coreected that right?

It sounds like the issue is more than likely the person your connecting to. I was playing with a friend from Brazil(I'm pacific northwest USA) and had a latency of 2-5k and pretty much unplayable.

[☣ ill-Matic]

The game is P2P multiplayer not server based, so when you connect to someone's game it's to their Internet connection. If they're far from you or have a poor internet connection as well, then you are surely going to get lag spikes especially when you have a horde of monsters & potentinally lighting spells & magic effects flashing everywhere.

If you noticed games in the lobby with Ping on them, it means they're games that are more local to your region. If you see no ping which is a few lines like ---, then the game is further than you are & might even be really far, like N.A to Europe, or Asia. Your Ping is a factor of these things together along with of course the machine running the game.

*Also if you are downloading things in the background while playing the game, you might have lag issues with the focus of your internet going towards downloading something

[Deus_Desuper]

thats true for the ping, i have been asking people where they are based, all of them have been within a state or two from me (US). nothing insane.

thats whats throwing me through a loop, every single game i am in the lag is terrible or i get disconnected. and this is a new thing, just started 2 days ago, no changes to the pc, router or anything else.

[Ricky Sauce]

Weird, if you want, I can start a game in a minute and see if you can connect. I have a pretty stable connection.

Another thing, I wouldn't pay too much attention to Grim Dawn network test. For the longest time now, it just reports that I don't have UPnP enabled when I do.

"Grim Dawn" Log
Date: 10/01/17
Time: 18:04:03
Version: v1.0.1.1
0: UPnP services unavailable or disabled in game options. RouterServices initialization cancelled.
1029: UPnP services not available.
1029: UPnP services not enabled.
1029: Public IP (RouterServices): 255.255.255.255
1029: Initializing Client on Host Sauce (10.0.0.8)

1514: UDP Send Error: WSAENETUNREACHA socket operation was attempted to an unreachable network.

1514: UDP Send Error: WSAENETUNREACHA socket operation was attempted to an unreachable network.

1514: UDP Send Error: WSAEADDRNOTAVAILThe requested address is not valid in its context.

1514: UDP Send Error: WSAENETUNREACHA socket operation was attempted to an unreachable network.

1514: UDP Send Error: WSAEADDRNOTAVAILThe requested address is not valid in its context.

1515: Resetting control sockets due to socket errors.

[Hypereia]

The ping fluctuating is probably one of two things, but can be a combination of both.

1. There's a bad path to host - There's not much that can be done if the problem is outside of your friend's and your ISP's network. You'd have to run a trace route to your friend's IP, and make sure firewall/NAT router isn't blocking pings.

2. Not sure if the online infrastructure is using listen servers or P2P, but the server's game performance affect connection quality for all clients; clients with performance issues (may) cause sync issues for some or all other players.

i.e. Server's instance of GD has a framerate drop for 2-3 seconds, pings might shoot up on all clients and might possible desync world simulation for all connected clients.

If a client has performance issues, his world simulation might be out of sync with other players/server and cause other issues as well.

Final thoughts: If the issue is -ONLY- happening on your end when -YOU- host, it might even be your ISP throttling your upstream because you aren't allowed to host servers on your current internet package.

Outside of this, not sure what it could be. I'd run a traceroute when the issue occurs regardless. Just make sure whomever you're pinging isn't blocking pings. (Anonymous ICMP Echo Request)

[Ricky Sauce]

Originally posted by Hypereia:

2. Not sure if the online infrastructure is using listen servers or P2P, but the server's game performance affect connection quality for all clients; clients with performance issues (may) cause sync issues for some or all other players.

P2P as previously stated in the thread.

Originally posted by Hypereia:

Outside of this, not sure what it could be. I'd run a traceroute when the issue occurs regardless

He'd need to get the IP address of the person he is connecting to and while it's not that hard(At least, for people with the know how), it's likely more work than it's worth.

[Hypereia]

Originally posted by Ricky Sauce:

He'd need to get the IP address of the person he is connecting to and while it's not that hard(At least, for people with the know how), it's likely more work than it's worth.

Running "netstat -n -o" from a command prompt, he can see which connection is coming from Grim Dawn and the port in use. Not much of a feat.

[Ricky Sauce]

Originally posted by Hypereia:

Originally posted by Ricky Sauce:

He'd need to get the IP address of the person he is connecting to and while it's not that hard(At least, for people with the know how), it's likely more work than it's worth.

Running "netstat -n -o" from a command prompt, he can see which connection is coming from Grim Dawn and the port in use. Not much of a feat.

Considering there's going to be a large list of ip address and ports and none of them matching what you forward for the game... It's more work than it's worth.

[Hypereia]

That's why you're filtering by PID, process ID. You check in task manager which PID Grim Dawn has, then you just look for port 27016, as that's the port you connect to other players through.

It even says in-game you connect through that port, no digging required.

[Ricky Sauce]

Originally posted by Hypereia:

That's why you're filtering by PID, process ID. You check in task manager which PID Grim Dawn has, then you just look for port 27016, as that's the port you connect to other players through.

It even says in-game you connect through that port, no digging required.

Again, as I said, for the average user this is more work than they are likely to do...

Also, you can't go by port, it won't show in netstat... As I said previously. You can do by PID but even then, you're unlikely for tracert to complete. I can connect to my friend just fine but a tracert will fail before it reaches him. lol

Not trying to argue but this goes above and beyond what most people care to do. Especially when the issue is likely just who he is connecting to, the quality of their connection and the computer it's being ran on. lol

[Hypereia]

Originally posted by Ricky Sauce:

Originally posted by Hypereia:

That's why you're filtering by PID, process ID. You check in task manager which PID Grim Dawn has, then you just look for port 27016, as that's the port you connect to other players through.

It even says in-game you connect through that port, no digging required.

Again, as I said, for the average user this is more work than they are likely to do...

Also, you can't go by port, it won't show in netstat... As I said previously. You can do by PID but even then, you're unlikely for tracert to complete. I can connect to my friend just fine but a tracert will fail before it reaches him. lol

Not trying to argue but this goes above and beyond what most people care to do. Especially when the issue is likely just who he is connecting to, the quality of their connection and the computer it's being ran on. lol

That's their problem then? The problem won't magically fix itself, it's called taking some initiative.

It does show the port in netstat, what are you going on about? Trace will still complete, it will just timeout on a hop that's not responding.

Anyways, what point are you even trying to make? OP explicitly asked for help or ideas; whether or not they follow up on advice or info is their prerogative, not yours.

Don't let it get under your skin.

[Ricky Sauce]

Originally posted by Hypereia:

Originally posted by Ricky Sauce:

Again, as I said, for the average user this is more work than they are likely to do...

Also, you can't go by port, it won't show in netstat... As I said previously. You can do by PID but even then, you're unlikely for tracert to complete. I can connect to my friend just fine but a tracert will fail before it reaches him. lol

Not trying to argue but this goes above and beyond what most people care to do. Especially when the issue is likely just who he is connecting to, the quality of their connection and the computer it's being ran on. lol

That's their problem then? The problem won't magically fix itself, it's called taking some initiative.

It does show the port in netstat, what are you going on about? Trace will still complete, it will just timeout on a hop that's not responding.

Anyways, what point are you even trying to make? OP explicitly asked for help or ideas; whether or not they follow up on advice or info is their prerogative, not yours.

Don't let it get under your skin.

It shows the ports, it's not going to show the port for Grim Dawn... Do a test yourself. Connect to someone and run netstat. There won't be the port that you forward. You can check for the PID to get the IP but there's not going to be the port.

At least, from my experience.

Here's proof

https://i.imgur.com/ZRfIMZE.png

Furthermore, you should have read the entire thread. We went through why he would be having problems.

Even then, chances of you getting a full trace route to their IP is pretty slim. lol

Not trying to be a ♥♥♥♥, just saying.