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Manually altering the plain text/xml config files has absolutely no effect at all, the game ignores them (?) but if they are deleted, they will not be recreated and the game wont run! (These configs are in the Steam directory "Steam\steamapps\common\NiGHTS Into Dreams\Config\" - don't delete them, or the game will NOT run and they will NOT be recreated! You will have to reinstall the game, though it suffices to make a local backup of the game, uninstall and reinstall from backup, and the configs will be there again)
So the solution for me is to use a keymapper program. I use JoyToKey, no special tweaking necessary with this game, just map the game predefined keys to your gamepad and the game is playable, though in windowed mode.. Open the configuration app for this game and look at what keyboard keys they assigned so that you know what is what and how you want to set up your gamepad with the keymapper. (I mapped WASD to my left analog stick and the HAT, JU to my XA buttons and camera actions to the shoulder and trigger buttons. Works great.)
Also, very important in my case is that I had to turn off any gamepad support in the Steam app itself. I use a generic PS type Bluetooth gamepad and when I did have it set up in the Steam app - in Settings->Controller->General Controller Settings - my gamepad did not work right, my buttons and axes were completely messed up. So I turned off everything in those settings, notably "Generic gamepad support", and my pad works good now, always. So keep that in mind, that maybe some background app/setting is interfering with your gamepad and you just need to have the bare hardware connection through Windows, like I do.
This game was intended to be played on a digital D-Pad and when I map the keyboard WASD to my gamepad - also to my analog sticks, the game plays fine imo. Some people say that analog support makes a big deference, and I don't doubt. The original games did support using a analog gamepad and the new remastered version also seems to do the same - the configuration app clearly shows analog control, but it does not work for me. So I only have digital WASD control, which I map with the keymapper JoyToKey.
There are other keymappers available - search on Google and find the best one for yourself. JoyToKey is easy to use and works most of the time, you just need to give it some time and experiment with the settings. You can map all keyboard buttons to any gamepad axis or button, so I have the WASD mapped to my HAT and left and right analog sticks; works fine.
WHY do STEAM keep charging for and selling me games that don't work? I don't understand how this is friggin legal! Seriously! In Australia our law is that an item has to be fit for purpose.
I bought this ages ago so well past return period but only tried to play it for the first time today.. This is ridiculous, and mapping keys is not the answer as Nights has very nuanced analog control. I'd be better off playing the Saturn version in an emulator although it will look awful.
I always check pcgamingwiki before buying a game and they don't list any issues with this, it's the first time they have majorly let me down also. How can they not know this game doesn't work properly?
I want a refund, I don't care how long ago I bought it. That's not right.