Mute not working?

[Star Admiral Damon Nagasawa]

I was doing a Normal Firestarter to help some new players earlier, and as soon as I got in, one of the players started talking with their mic. Nice person, but really high pitched voice, so I muted them, saying that I'd prefer typing. Apparently, the mute option doesn't work. At first it was just their typing I could hear, but eventually snippets of their voice would break through, and, eventually, everything did.

[Star Admiral Damon Nagasawa]

Let's mark this off as no-one cares, I guess...

[Jej]

I never knew there was a mute button to begin with. Then again, I have VoIP disabled completely.

[Robinson Drake]

Originally posted by Briggs:

Let's mark this off as no-one cares, I guess...

Wait, hold on now. You hardly waited more than half an hour before assuming that no one cares?

First off, I wouldn't know what's going wrong with your end of things; mute has historically worked for me. So I've got no clue. Maybe someone will emerge who does, but you can't be assuming they'll all crawl out of the woodwork in 30 minutes... People are playing this internationally, some of whom wouldn't be up and able to respond yet.

Secondly, if people somehow bypassing your mute settings really ARE a problem, you can turn the Voice Chat volume to nil, doing virtually the same thing as muting, but it applies to anyone trying to VoIP at all. Did you try that? It's not an ideal option but it's an option.

Lastly, if this IS a bug, it should be brought up in the Bug Reporting forum.

[Star Admiral Damon Nagasawa]

Originally posted by Quark Bent:

Originally posted by Briggs:

Let's mark this off as no-one cares, I guess...

Wait, hold on now. You hardly waited more than half an hour before assuming that no one cares?

First off, I wouldn't know what's going wrong with your end of things; mute has historically worked for me. So I've got no clue. Maybe someone will emerge who does, but you can't be assuming they'll all crawl out of the woodwork in 30 minutes... People are playing this internationally, some of whom wouldn't be up and able to respond yet.

Secondly, if people somehow bypassing your mute settings really ARE a problem, you can turn the Voice Chat volume to nil, doing virtually the same thing as muting, but it applies to anyone trying to VoIP at all. Did you try that? It's not an ideal option but it's an option.

Lastly, if this IS a bug, it should be brought up in the Bug Reporting forum.

When a post reaches the third page of threads, I usually assume it's going to be ignored, which this had. Anyways, I do appreciate you replying, and the voice chat volume IS a way to make it work, but it'd be slightly annoying to have to jump back and forth between having it on and off due to me having people I actually like having talk with me. If it matters at all, I'm using speakers instead of my normal headset. With my headset, the mute always works. It's not that much of a problem, but, I just wanted to see if anyone had any explanation for it.

[Robinson Drake]

Originally posted by Briggs:

When a post reaches the third page of threads, I usually assume it's going to be ignored, which this had. Anyways, I do appreciate you replying, and the voice chat volume IS a way to make it work, but it'd be slightly annoying to have to jump back and forth between having it on and off due to me having people I actually like having talk with me. If it matters at all, I'm using speakers instead of my normal headset. With my headset, the mute always works. It's not that much of a problem, but, I just wanted to see if anyone had any explanation for it. :conwayshrug:

Without an ideal solution, when this does rear its head again that you can't mute, you'll likely have to weigh up whats more annoying, the guy you don't want to listen to or taking the time to change your setting to hear the people you want to.

The difference is speakers vs headset, hey? That's peculiar.

Are they a USB headset? Or at the speakers USB-based? Any audio device that runs through USB tend to run on different drivers than 3.5mm minijack audio ports. The only thing I can think that would make a real issue is a driver difference between your two mediums, that for some reason Payday 2 communicates properly with the headset drivers and improperly with the speaker's drivers.

[Warnstaff]

I actually encountered this the other day. Me and my wife who plays right beside me (literally, I can reach over and touch her while playing), and when playing randoms I have her mute me so I don't get echos. After a heist and a half I was hearing my self from her screen again. I didn't think to check, but does it unmute its self in the options? Maybe check that to be sure.

[Star Admiral Damon Nagasawa]

Originally posted by Quark Bent:

Originally posted by Briggs:

When a post reaches the third page of threads, I usually assume it's going to be ignored, which this had. Anyways, I do appreciate you replying, and the voice chat volume IS a way to make it work, but it'd be slightly annoying to have to jump back and forth between having it on and off due to me having people I actually like having talk with me. If it matters at all, I'm using speakers instead of my normal headset. With my headset, the mute always works. It's not that much of a problem, but, I just wanted to see if anyone had any explanation for it.

Without an ideal solution, when this does rear its head again that you can't mute, you'll likely have to weigh up whats more annoying, the guy you don't want to listen to or taking the time to change your setting to hear the people you want to.

The difference is speakers vs headset, hey? That's peculiar.

Are they a USB headset? Or at the speakers USB-based? Any audio device that runs through USB tend to run on different drivers than 3.5mm minijack audio ports. The only thing I can think that would make a real issue is a driver difference between your two mediums, that for some reason Payday 2 communicates properly with the headset drivers and improperly with the speaker's drivers.

With my headset, it's a 3.5mm. With the spakers, it's both a 3.5mm AND USB combination. Oh, and a larger problem with having to change the volume for the voice chat is the time problem. If you're in the middle of a wave on Overkill, you may have time to press the mute checkbox, but not enough to go into your options and lower the volume before you'll be in trouble. And it's either attempt that, or have a noise 10x louder than the rest of the game screeching out at you.

[Robinson Drake]

Originally posted by Briggs:

With my headset, it's a 3.5mm. With the spakers, it's both a 3.5mm AND USB combination. Oh, and a larger problem with having to change the volume for the voice chat is the time problem. If you're in the middle of a wave on Overkill, you may have time to press the mute checkbox, but not enough to go into your options and lower the volume before you'll be in trouble. And it's either attempt that, or have a noise 10x louder than the rest of the game screeching out at you.

Oh, believe me, I understand that you don't have an ideal solution at hand, but while a tickbox is arguably faster, both options you present are wading into the menu with ultimately very little time-disparity in adjustment between the two, as the voice chat is a slider you can just click to select. That'd take me... maybe 2 more seconds? With practise, it'd be even shorter.

Honestly, I'd be putting myself in cover before making such adjustments anyway, as entering the menu mid-game is not something I prefer to do, no matter the reason. It's a calculated risk and well, to reiterate, until you come across something more ideal, you're just going to have to weigh up your options when the issue presents itself.

Both 3.5mm and USB? That usually means you're running some phantom power setup rather than a direct USB throughput. That seems to rule out driver disparity. I'm out of ideas on what's causing your issue then, unless somehow your speaker IS using a different audio driver (which, due to the use of 3.5mm jacks, it really shouldn't be).

[Star Admiral Damon Nagasawa]

Originally posted by Quark Bent:

'snip'.

Here's a very crappy picture I just took with my phone of where it's plugged into my comp. http://i.imgur.com/7JIxBE3.jpg
MIddle USB and the 3.5mm are both for the speakers. Honestly, I don't really feel like I need a way to get around this, I'm just curious as to WHY it did it. I've never run into that sort of thing before.

[Robinson Drake]

Originally posted by Briggs:

Here's a very crappy picture I just took with my phone of where it's plugged into my comp. http://i.imgur.com/7JIxBE3.jpg
MIddle USB and the 3.5mm are both for the speakers. Honestly, I don't really feel like I need a way to get around this, I'm just curious as to WHY it did it. I've never run into that sort of thing before.

The picture, while nice, provides no new information for me to work with. I can only reach the same conclusion as before, that it shouldn't be an issue relating to two distinct drivers.

To properly rule out my postulated possibility on why (driver differences), you would need to find out if your speakers are running a different audio driver. Which, again, they likely shouldn't be.

I'm sorry, but I only had one good idea and it doesn't seem to be your 'why'. Maybe someone else has a good idea.

I suggest opening a thread about this in Bug Reporting, or contacting Overkill directly.