KERNELBASE.dll crash

[Хела]

I got a friend that his game keeps crashing while playing with certain players.
he gets an error about some KERNELBASE.dll or something. does anybody know about this?

[beast of luck to you]

Uh... that file isn't present in the PAYDAY 2 directory by default. Either he's using an obscure modification, he's missing a critical .DLL on his PC, or some other error that I'm not aware of.

[Scythe]

win 8? isnt it?

[The Stranger]

Let him verify game cache.
If the file is missing, Steam will redownload it.

[Хела]

Originally posted by 駄目:

Let him verify game cache.
If the file is missing, Steam will redownload it.

he did verify cache. he does not have any mods on the game. with me he can play just fine. he uses win7.

[Warnstaff]

Originally posted by Dougley:

Uh... that file isn't present in the PAYDAY 2 directory by default. Either he's using an obscure modification, he's missing a critical .DLL on his PC, or some other error that I'm not aware of.

Pretty much this. Sounds like he may need to to a windows repair using a recovery or installation disk. There are other ways, but I don't know them well enough to recommend them.

[Хела]

Originally posted by Warnstaff:

Originally posted by Dougley:

Uh... that file isn't present in the PAYDAY 2 directory by default. Either he's using an obscure modification, he's missing a critical .DLL on his PC, or some other error that I'm not aware of.

Pretty much this. Sounds like he may need to to a windows repair using a recovery or installation disk. There are other ways, but I don't know them well enough to recommend them.

if it is a windows repair then there's no problem. I knew kernel couldnt be something of the game.

[Jej]

Originally posted by Warnstaff:

Originally posted by Dougley:

Uh... that file isn't present in the PAYDAY 2 directory by default. Either he's using an obscure modification, he's missing a critical .DLL on his PC, or some other error that I'm not aware of.

Pretty much this. Sounds like he may need to to a windows repair using a recovery or installation disk. There are other ways, but I don't know them well enough to recommend them.

I personally reccomend reformatting, then making a clean install instead of using a recovery disk.

[Warnstaff]

Originally posted by JejmanGTA:

Originally posted by Warnstaff:

Pretty much this. Sounds like he may need to to a windows repair using a recovery or installation disk. There are other ways, but I don't know them well enough to recommend them.

I personally reccomend reformatting, then making a clean install instead of using a recovery disk.

I agree with this as well. He will however need to back up all his data (INCLUDING THE SAVE FOR PAYDAY! He might lose it otherwise - steam cloud being a pain).

[Хела]

Originally posted by JejmanGTA:

Originally posted by Warnstaff:

Pretty much this. Sounds like he may need to to a windows repair using a recovery or installation disk. There are other ways, but I don't know them well enough to recommend them.

I personally reccomend reformatting, then making a clean install instead of using a recovery disk.

though is not worth it and doesnt make much sense. if he can play with people from USA just fine. has to be a problem from the other player.

[Warnstaff]

Originally posted by Andres_ak47:

Originally posted by JejmanGTA:

I personally reccomend reformatting, then making a clean install instead of using a recovery disk.

though is not worth it and doesnt make much sense. if he can play with people from USA just fine. has to be a problem from the other player.

KERNELBASE.dll is a Windows files. It is not a Payday file, at all. Any issues with that is a problem with the windows install (either during or after it was installed). Payday is simply the trigger, in much the same way Marlow Brigs and the Mask of Death and any video streaming site using flash guarantee a blue screen on my computer. It's a problem not related to the game.

[Scythe]

btw u didnt answer is it win8 ot somethin else
ed: Im wrong, u did
this dll uses some win8's multitask possibilities
n it asks for system registry paths
when there is no correct path
u can get that or other error message
the 1st reason is wrong path for some dll at system registry
it can be result of
1. wrong codes un/installer uses
2. malware ♥♥♥♥, which is the same with 1.
3. wrong drivers - I dont trust in "update it" cos u arnt stupid I believe

Originally posted by Warnstaff:

KERNELBASE.dll is a Windows files. It is not a Payday file, at all.

actually, this
there is nothin with PD
what u [your friend] can do:
1. use correct malware cleaner to remove some ♥♥♥♥
2. track n remove wrong dll records at system registry
3. I doubt u can do 2. so 1. ]