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PAYDAY 2 > General Discussions > Topic Details
AndreyRushS May 27 @ 2:58am
Constant crashes on joining public lobbies
Hi. I'm getting constant crashes when or almost instantly after joining public lobbies, the system is more than capable of handling pd2. The OS is Win 10. Perhaps, somebody experienced this as well?
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Originally posted by Blockhead:
Originally posted by AndreyRushS:
Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

This means the game ran out of memory. This is nothing to do with your hardware: the game only has a limited amount of internal memory and, unfortunately, is poorly optimised. This kind of crash is somewhat more common on the later released heists. To avoid this crash, turn down your Texture/Shadow Quality.
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Showing 1-9 of 9 comments
Blockhead May 27 @ 3:58am 
Post crash log?
#1
AndreyRushS May 27 @ 4:07am 
Originally posted by Blockhead:
Post crash log?
Nothing. It just crashes without any errors. Sometimes happens even in my own lobbies.
#2
Blockhead May 27 @ 6:05am 
Originally posted by AndreyRushS:
Originally posted by Blockhead:
Post crash log?
Nothing. It just crashes without any errors. Sometimes happens even in my own lobbies.

The game never automatically shows you a crash log, you have to find them yourself.

Follow these steps:

https://steamcommunity.com/app/218620/discussions/14/135512931367492192/#c135512931367593582
#3
AndreyRushS May 27 @ 6:07am 
Originally posted by Blockhead:
Originally posted by AndreyRushS:
Nothing. It just crashes without any errors. Sometimes happens even in my own lobbies.

The game never automatically shows you a crash log, you have to find them yourself.

Follow these steps:

https://steamcommunity.com/app/218620/discussions/14/135512931367492192/#c135512931367593582

Tue May 27 12:48:06 2025


Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

-------------------------------

Callstack:

payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) zip_error_init
payday2_win32_release (???) zip_error_init
KERNEL32 (???) BaseThreadInitThunk
ntdll (???) RtlGetAppContainerNamedObjectPath
ntdll (???) RtlGetAppContainerNamedObjectPath


-------------------------------

Current thread: Renderer
#4
The author of this thread has indicated that this post answers the original topic.
Blockhead May 27 @ 9:06am 
Originally posted by AndreyRushS:
Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

This means the game ran out of memory. This is nothing to do with your hardware: the game only has a limited amount of internal memory and, unfortunately, is poorly optimised. This kind of crash is somewhat more common on the later released heists. To avoid this crash, turn down your Texture/Shadow Quality.
#5
Hunger May 27 @ 7:52pm 
You can also help with that crash by 4 GB patching your exe, letting the 32 bit application use 4gb of ram instead of 2 before crashing. Unfortunately it's just something that never got fixed.
#6
Niri A. May 27 @ 8:52pm 
Originally posted by Hunger:
You can also help with that crash by 4 GB patching your exe, letting the 32 bit application use 4gb of ram instead of 2 before crashing. Unfortunately it's just something that never got fixed.
This will not work as it is already Large Address Aware, AFAIK.
#7
AndreyRushS May 27 @ 10:09pm 
Originally posted by Blockhead:
Originally posted by AndreyRushS:
Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

This means the game ran out of memory. This is nothing to do with your hardware: the game only has a limited amount of internal memory and, unfortunately, is poorly optimised. This kind of crash is somewhat more common on the later released heists. To avoid this crash, turn down your Texture/Shadow Quality.

Yup, lowered the texture resolution from high to medium and didn't have any crashes since, tested out on several most recent heists. Thanks!

The issue itself is kinda dumb, ngl
#8
Blockhead May 28 @ 3:04am 
Originally posted by Niri A.:
Originally posted by Hunger:
You can also help with that crash by 4 GB patching your exe, letting the 32 bit application use 4gb of ram instead of 2 before crashing. Unfortunately it's just something that never got fixed.
This will not work as it is already Large Address Aware, AFAIK.

Niri is correct, the patch doesn't do anything.

Originally posted by AndreyRushS:
The issue itself is kinda dumb, ngl

That the game can't even handle itself on it's own highest settings? Yeah.
Last edited by Blockhead; May 28 @ 3:06am
#9
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PAYDAY 2 > General Discussions > Topic Details
Date Posted: May 27 @ 2:58am
Posts: 9

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