Twitch drops not showing up in Inventory

[agentshadow14]

For some reason, the first set of Road to Payday 3 Twitch drops do not appear in my inventory. Even tried reclaiming it twice from Nebula. Any help would be awesome.

[New Guard]

aight everyone. I catch up one of the streams of defur. he said he's aware of the situation so they put all drops again. from now on 3 sets are avaliable to be claim but you cant claim the past drops unfortunately.

[anita hiro]

Publicado originalmente por The New Guard:

aight everyone. I catch up one of the streams of defur. he said he's aware of the situation so they put all drops again. from now on 3 sets are avaliable to be claim but you cant claim the past drops unfortunately.

why is overkills solution never to just fix the issue, and always to implement an additional system in order to fix the initial system which never gets fixed?

[GWOP-W×TCH]

Publicado originalmente por MoustacheMcqueen:

Publicado originalmente por GWOP-WXTCH:

Listen y'all. No need to ask a developer who doesn't care, nor ask support who doesn't know. Just go to the website you signed up for the starbreeze account that you linked twitch with:

https://nebula.starbreeze.com/account/profile

On the left you will see "linked accounts" and Click that.

At the top you will see "Have problem with claiming Twitch Drops? Click here to re-claim your Drops"

Click on "Click here to re-claim your Drops"

It will fix anything you have claimed but are missing from in the game.

I stated prior to your post that I myself have tried this exact method and it still didn't fix my problem.

Cool. It actually does. Keep doing it...

[GWOP-W×TCH]

Publicado originalmente por Legion:

Publicado originalmente por GWOP-WXTCH:

Listen y'all. No need to ask a developer who doesn't care, nor ask support who doesn't know. Just go to the website you signed up for the starbreeze account that you linked twitch with:

https://nebula.starbreeze.com/account/profile

On the left you will see "linked accounts" and Click that.

At the top you will see "Have problem with claiming Twitch Drops? Click here to re-claim your Drops"

Click on "Click here to re-claim your Drops"

It will fix anything you have claimed but are missing from in the game.

....If you actually read any of the other comments you would notice that folks have already tried that and its not worked eg I've unlinked and relinked up my twitch and steam account to nebula and tried claiming my drops and I've still not got a single one of them...

If folks actually tried that then they would have solved it. It works. PEBKAC every single time. It's not intuitive, but y'all are hilarious. Thanks for the free steam points btw.

[Legion]

Publicado originalmente por GWOP-WXTCH:

Publicado originalmente por Legion:

....If you actually read any of the other comments you would notice that folks have already tried that and its not worked eg I've unlinked and relinked up my twitch and steam account to nebula and tried claiming my drops and I've still not got a single one of them...

If folks actually tried that then they would have solved it. It works. PEBKAC every single time. It's not intuitive, but y'all are hilarious. Thanks for the free steam points btw.

I'm literally due 3 drops for PD2 from Twitch from a few days ago and none of them have come through and this is after doing the 'fix' MULTIPLE time that you're adamant works. Obviously we are all too stupid to do what Starbreeze tells us to do to supposedly fix this issue. Yeah enjoy the points to pimp out your private profile.

Why is it always the private profs that act like know it all a-holes? Hiding multiple clown awards on ya prof or something eh?

Ed:Typos

[qxlf]

how am i still receiving messages from here while im unsubbed to the discussion

[New Guard]

Publicado originalmente por jewish racist:

Publicado originalmente por The New Guard:

aight everyone. I catch up one of the streams of defur. he said he's aware of the situation so they put all drops again. from now on 3 sets are avaliable to be claim but you cant claim the past drops unfortunately.

why is overkills solution never to just fix the issue, and always to implement an additional system in order to fix the initial system which never gets fixed?

idk. but defur said they fixed the issue. so far I got the 2 drops from the twtich that I couldnt get before.

[anita hiro]

Publicado originalmente por GWOP-WXTCH:

Publicado originalmente por Legion:

....If you actually read any of the other comments you would notice that folks have already tried that and its not worked eg I've unlinked and relinked up my twitch and steam account to nebula and tried claiming my drops and I've still not got a single one of them...

If folks actually tried that then they would have solved it. It works. PEBKAC every single time. It's not intuitive, but y'all are hilarious. Thanks for the free steam points btw.

not everyone is you, people experience things you dont and vice versa. you can discover this by leaving your house and/or getting some friends.

[Legion]

The reply I got a few days ago after submitting a support request.


''Support (Starbreeze Studios)

Sep 6, 2023, 08:25 GMT+2
Hi,

We understand that you have experienced some issues with missing Twitch Drops items on your game account. We apologize for any inconvenience this may have caused.

To make up for the missing items and as a token of our appreciation for your continued support, we have re-released in a new Twitch Drop campaign which will be running until the 21st of September:

'address removed as private''

By watching and claiming Drops from this campaign you should receive all of the Twitch Drops items that you are currently missing.

If, after watching the streams and claiming the items you are still having issues accessing your Twitch Drops, please make sure that you have enough unlocked slots in your inventory for each category, as well as using the "Click here to re-claim your Drops" option from your Nebula account [My Account > Linked Accounts], and ensure you have the right accounts linked (Twitch & Nebula).

We hope this helps.

Best regards,

Starbreeze Nebula Support'

And guess what even after this fix and new drop campaign and after claiming all the items again I've still not got ANY of them! Safe to say I will not be bothering with Pay Day 3 at all if this is how they 'fix' ...♥♥♥♥ em..

[MoustacheMcqueen]

Publicado originalmente por Legion:

The reply I got a few days ago after submitting a support request.

''

Support (Starbreeze Studios)

Sep 6, 2023, 08:25 GMT+2
Hi,

We understand that you have experienced some issues with missing Twitch Drops items on your game account. We apologize for any inconvenience this may have caused.

To make up for the missing items and as a token of our appreciation for your continued support, we have re-released in a new Twitch Drop campaign which will be running until the 21st of September:

'address removed as private''

By watching and claiming Drops from this campaign you should receive all of the Twitch Drops items that you are currently missing.

If, after watching the streams and claiming the items you are still having issues accessing your Twitch Drops, please make sure that you have enough unlocked slots in your inventory for each category, as well as using the "Click here to re-claim your Drops" option from your Nebula account [My Account > Linked Accounts], and ensure you have the right accounts linked (Twitch & Nebula).

We hope this helps.

Best regards,

Starbreeze Nebula Support'

And guess what I've got none of the drops still, this is beyond pathetic. Safe to say I will not be bothering with Pay Day 3 if they cant even fix this issue...its fkn pathetic.

I love how you submitted a report for not getting Twitch drops, and their response to you is, "Oh, here's more Twitch drops for you to claim" they literally do not not read the ticket

[Legion]

Publicado originalmente por MoustacheMcqueen:

I love how you submitted a report for not getting Twitch drops, and their response to you is, "Oh, here's more Twitch drops for you to claim" they literally do not not read the ticket

I've done everything I can eg, unlinked then relinked both my Twitch and Nebula accounts, made sure all my information is correct etc etc but still no dice. Its obviously a issue on their end as I've received all my other twitch drops for other games with no issues.....

Yet another dev on the 'dont buy their ' list..

[Blarghing]

the fix that worked for me (might not work for you but after 2 weeks im glad to have my drops):

i saw a passing comment either on Reddit or inside another thread here that 2-factor is a possible issue.

sent my support ticket in after much searching for a answer.

- decided to try removing 2FA on nebula (game open on my steam deck)

- i also freed up 6 slots in my masks (dont know if this is a need step but starbreeze keeps suggesting it)

- then clicked the reclaim link and immediately my inventory pops the notification for new item

- restarting the game also confirmed this with a popup of items received

hope this helps at least one other person out there