Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
You will also find information on how to locate crash logs and render settings, these files will greatly help us figuring out what might be wrong.
The game is not supported on OS X (Mac)
The game may not work correctly on other Linux versions.
Any issues with PAYDAY 2 on Linux based systems should be posted in the Linux Sub-forum where other Linux community members can help.
Windows XP and systems under the specified minimum requirements
As the game grows so does the system requirement, due to this we needed to update the minimum requirements for the game. The game is not supported on older operative system. As the game keeps getting updated we are unable to guarantee the game will run properly on older systems. Other software such as drivers and other 3rd party programs keep updating and so does the game. Older systems might not be capable of running the game properly and we can not keep a guarantee that it will. Therefore the support for this systems have been pulled back. Not being able to run the game on a system that is no longer supported will not be considered a bug.
AMD:
NVIDIA:
AMD:
NVIDIA:
Some older cards might not support switchable graphics cards, some users managed to avoid the issue by disabling their integrated graphics card from launching PAYDAY 2, and then enable the graphics card again, after that the game worked correctly.
In the crash log it said:
Application has crashed: C++ exception
[string "core/lib/managers/controller/corecontroller..."]:344: Invalid controller wrapper. Tried to connect to non-existing controller id "keyboard".
or:
Application has crashed: C++ exception
[string "core/lib/managers/controller/corecontroller..."]:344: Invalid controller wrapper. Tried to connect to non-existing controller id "mouse".
If this happens to you, you will need to reset to default controls:
From the main menu or a lobby menu
Here are a few fixes you can try.
You can also try to flush the DNS
You can also try to disable background download
Read here on how to opt out of the Steam client beta:
http://steamcommunity.com/app/218620/discussions/14/412446292758948285/#c364039531219368998
If you play with 1 or 2 friends on a friends only server their friends can join without being friends with you.
Another way to decrease mouse lag or keyboard lag is to turn off multithreaded rendering:
We are aware of this issue. We are looking into it.
We unfortunately have not more information at this point
Installation or Update Fails with Disk Read or Write Error
https://support.steampowered.com/kb_article.php?ref=9709-FKCB-4230
The game keeps verifying every time you start
https://support.steampowered.com/kb_article.php?ref=2971-RUAG-7390
You can also try to set the exe file for Payday 2 to read only.
Straing the game gives a Missing Content Manifest error
You can try setting your download region so a country far away. Read here how to do set download region. http://steamcommunity.com/app/218620/discussions/14/412446292758934434/#c412446890546018405
Then set the region back to your country or something nearby if your country is not available.
Steam claims you don't the game
If steam doe not register the game or a dlc and owned you may need to restart steam and make sure steam has connection to the internet.
Game do not run after Preparing to Launch
If the game does not start after the Preparing to Launch step, please read here.
https://support.steampowered.com/kb_article.php?ref=6218-USFX-5568
Programs which may interfere with the Steam Client:
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289