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PlanetSide 2 > General Discussions > Topic Details
Nordomus Mar 5, 2018 @ 1:56am
"For security reasons, you must reset your password."
I DID, TWICE and it is still not working, wtf, how can I play this?
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Showing 1-4 of 4 comments
Golbez Mar 5, 2018 @ 8:21am 
Two possibilities:

1. Wait at least an hour to make sure the system does update it (I put in an hour as a safe waiting as the system has to update the account with the new password)

2. Contact the Support regarding this issue.
Last edited by Golbez; Mar 5, 2018 @ 8:21am
#1
Nordomus Mar 5, 2018 @ 9:03am 
Originally posted by Golbez:
Two possibilities:

1. Wait at least an hour to make sure the system does update it (I put in an hour as a safe waiting as the system has to update the account with the new password)

2. Contact the Support regarding this issue.
To contact support i have to login which I can't :)
#2
Golbez Mar 5, 2018 @ 10:00am 
Originally posted by Nordomus:
Originally posted by Golbez:
Two possibilities:

1. Wait at least an hour to make sure the system does update it (I put in an hour as a safe waiting as the system has to update the account with the new password)

2. Contact the Support regarding this issue.
To contact support i have to login which I can't :)

This may seem a bit redundant for me to ask, but are you inputing the username and password correctly?

also: https://forums.daybreakgames.com/dcuo/index.php?threads/account-password-reset-wont-work.165781/

You need to wait a full 24 hours for the new password to take effect. This goes for any of Daybreak's accounts.
Last edited by Golbez; Mar 5, 2018 @ 10:02am
#3
Nordomus Mar 5, 2018 @ 10:05am 
Yeah ok thx, strange procedure but yeah it works now.
#4
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PlanetSide 2 > General Discussions > Topic Details
Date Posted: Mar 5, 2018 @ 1:56am
Posts: 4

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