rome 2/black screen with cursor and sound

[smoke/like/a/pascha]

Hi there guys!Long story short,just bought a medion erazer, i5,8 gb ram, gtx 1050 4 gb,windows 10, and got rome 2 on sunday hoping to have some fun,but after installing it,the game runs with a black screen so i can't do anything.Contacted sega support, updated windows, gtx driver,verified files for damage and still facing the same issue.Apparently this is a common problem but hopefully someone has an idea.Thanks!

[MANWHATADONGA]

Some one wrote he went and ticked W8 in some box in admin.Hope that helps.I am in W7

[Barrelz]

DO you get anything? SPlash screen? Menu? Anyway of seeing if the game recognises your card?

DO other games work and recogniose your card?

Go into Nvidia settings and force Rome 2 to run with the graphics card over ride settings. DO this by going into Nvidia settings/Manage 3d settings/Program settings (tab). Wait for programs to populate. select the Program 'Total War:Rome II'. Go through the features and settings applying what you want and then click 'add'. This will over ride the games settings with your hardware settings.
See if that works.

If not
If your CPU has integrated graphics. DIsable your GPU and see if the game boots up with just the cpu. WOnt really solve your issue as the game will run like ♥♥♥♥ with integarted, but it will isolate the issue and show that it is to do with your gpu card and isnt a game file issue or something else.

If it is a gpu issue, then remove all drivers using the Nvidia removal tool and re install. Sometimes a dodgy file is the issue.

Hope this helps.

[smoke/like/a/pascha]

Thank you for your replies!So, when i first installed the game,it started and i was able to play a bit of the prologue and after that i closed the game because the laptop was realy hot during the battle.On a later attemp to play it, as i said above,it started with sound,and the cursor was moving, but the screen was still black.Tried your suggestion but it didn't work!!'m able to play EU4 without a problem for example.Here's what's on my laptop:
System Manufacturer: MEDION
System Model: P6689 MD60968
BIOS: 210
Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz (8 CPUs), ~1.8GHz
Memory: 8192MB RAM
Available OS Memory: 8102MB RAM
Display Devices
Card name: Intel(R) UHD Graphics 620
Manufacturer: Intel Corporation
Chip type: Intel(R) UHD Graphics Family
DAC type: Internal
Device Type: Full Device
Display Memory: 4178 MB
Dedicated Memory: 128 MB
Shared Memory: 4050 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Card name: NVIDIA GeForce GTX 1050
Manufacturer: NVIDIA
Chip type: GeForce GTX 1050
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Display Memory: 8071 MB
Dedicated Memory: 4021 MB
Shared Memory: 4050 MB
I wouldn't know to say more as i'm a bit dumb when it comes to computers:)
Thanks guys!

[Watergate0476]

Hey there, im having the exact same problem. Weird enough: I can play Warhammer 2 with no problem at all. But when it comes to Rome II and Attila i have this issue.

[smoke/like/a/pascha]

Weird it's an understatement! It's a f..king disgrace!

[Watergate0476]

I hate that devs dont even bother to answer neither here or on the TW forums

[Barrelz]

Originally posted by Sr.Paso:

I hate that devs dont even bother to answer neither here or on the TW forums

Devs dont check the forums. Some employees do, but only for censor reasons. CHances of getting a reply staright form a dev on a AAA game is close to nil.

[Watergate0476]

Originally posted by Barrelz:

Originally posted by Sr.Paso:

I hate that devs dont even bother to answer neither here or on the TW forums

trade that for "official response" if you will