FAQ - You've got questions, we've got answers.

[DrinkboxJimM]

Troubleshooting

I start the game for the first time, all I see is a black screen.

Please try the following:
1. Install Microsoft DirectX End-User Runtimes (June 2010)[www.microsoft.com]
2. Install Microsoft Visual C++ 2010 Redistributable Package (x86)[www.microsoft.com]
3. Install the latest drivers for your graphics card.
Note: Your graphics card needs 512MB of video ram, and Shader Model 3.0



(Using keyboard) Some combos are inconsistent, others I can't do whatsoever.

You need to choose new keys. Your keyboard has problems with multiple keys being held down at the same time. This problem is called Keyboard Ghosting[www.microsoft.com], and it's a limitation of keyboard hardware.

Test the keys you're using here[www.microsoft.com]. Press "Click To Use" and try holding 2 movement keys while pressing attack and jump. i.e. Using Preset1 - that's left arrow, up arrow, A and S. All the keys should highlight. If not, you need to change your keys (Options > Remap Keyboard) until you find a combination your keyboard allows to be held together.
Note: Controllers have no ghosting issue.



(Using keyboard) Keys displayed don't match the keys I chose.

Try changing keys (Options > Remap Keyboard). You could also try changing your keyboard input language to "English (UNITED STATES)" (Control Panel > Change Input Methods > Add a language...), although depending on your keyboard that might cause other issues.



What are the game specs?
OS: Windows 7, 8, XP, 2000 and Vista
Processor: 2 Ghz+
Memory: 512 MB RAM
Graphics: Shader Model 3.0, 512 MB VRAM
DirectX: Version 9.0c
Hard Drive: 800 MB available space
Additional Notes: Supports Xbox 360 Controller and other XInput-compatible controllers

Controllers / Gamepads

My controller doesn't work properly.
If it's an XBOX or XInput-compatible controller, it should just work.



How do I get my Playstation 3 / PS3 controller to work?

Guacamelee! fully supports the PS3 controller. However, you need to use MotionInJoy[www.motioninjoy.com] to get Windows to see the PS3 controller first. It's free and popular. If it works for you, consider donating.



How do I get my Logitech controllers to work?

Some Logitech controllers have a switch[www.logitech.com] that makes the controller XInput compatible. Otherwise, read the answer to the next question.



Does Guacamelee! support arcade sticks?

Assuming it's compatible with the game (XInput, or techniques discussed below) the big question is how many buttons you have on your arcade stick. Movement should work great with the joystick, but you'll need SIX buttons close together: jump, attack, special attack, grab, dodge and dimension swap - since later levels require you to switch quickly between these. A street fighter button setup (2 rows of 3 buttons) should cover this. You'll also need a button for pollo power (turns you into a chicken) and map. While you use these often, they're not part of tricky combos.



My controller still doesn't work. Any ideas?

1. Use X360ce[code.google.com] to convert your DirectInput controller into XInput. While we haven't tested this, my understanding is you need to copy files to your Steam Guacamelee folder found here "C:\Program Files (x86)\Steam\SteamApps\common\Guacamelee". If you have any success with this (as many people have with other games), we would truly appreciate you posting your steps in this dicussion forum.

2. Use joy2key[www.electracode.com] to map your controller joystick & buttons to keyboard keys.
This is surprisingly easy to do. You may need to disable the controllers so you don't get double input (Options > Assign Controllers: Place all controllers in the middle). If you have an N64 controller, this is likely your solution.

3. If your gamepad isn't working with X360ce, just rename xinput1_3.dll into xinput9_1_0.dll . That should help.



Does Gucamelee! work with my SNES gamepad?

In theory you could use the above techniques to get an SNES gamepad to work.
The problem is you won't have enough buttons to play the game.
Or maybe you're just that good.

Multiplayer

Is online multiplayer supported?

Unfortunately no. We simply did not have time to add that feature. We concentrated on adding as many Steam features as possible, integrating downloadable content, adding the ability to edit costumes, and ensuring full keyboard support (remappable, changes appear in game).



How many players are supported?

2-Player local Co-operative play for the entire story. Additionally, players can drop in and out whenever they would like.



Are 2 controllers required for 2 players?

No! Guacamelee fully supports 1 player on keyboard, and the other on a controller. Simply pause the game, go to "Options > Assign Controllers" and move the controller to Tostada.



Can 2 players use 1 keyboard?

2 players using 1 keyboard is NOT supported. The advanced move list requires a large amount of keys, making 2 players at 1 keyboard infeasible. Also, keyboard ghosting[www.microsoft.com] becomes an even larger issue, rendering the game unplayable.



Are multiple keyboards supported (laptop keyboard + external keyboard)?

Not at this time.

Save File Backup

How do I back up a save file
We don't recommend doing this, due to the possibility it will break the game after a patch, but you can locate and copy the save file.

1. Look in C:\Program Files\Steam\userdata\SteamID\AppID\remote

2. The appID for Guacamelee is 214770. You're going to have to figure out your own SteamID number. You should find it in the userdata folder.

3. Should be a file named "save.dat" Copy it and save it to back it up.

[Dampfschnuller]

Thank you Drinkbox for your trust in honest players and not-lost-hope for gamers! GOG Version bought and very lucky!

[garcius1]

I bougt Guacamelee on GOG, and I would like to add it to my Steam Library. The "Add a Game" adds only the shortcut, so is it possible or not?

[HK-47]

Originally posted by garcius1:

I bougt Guacamelee on GOG, and I would like to add it to my Steam Library. The "Add a Game" adds only the shortcut, so is it possible or not?

That's all it does. You can't add a GOG game to your actual Steam library.

Props to Drinkbox for making their games available DRM-free. A little heads-up would've been nice though -- I ended up buying it twice (Steam and GOG). Yes I know I didn't have to, but it's my personal policy to get the DRM-free version of a game I like, if available.

[garcius1]

Thanks for the answer.

[mmbjmb]

any chance of adding online coop in the future? i would buy it just 4 the coop feauture

[Soowagoo]

Originally posted by Yes Man Kablaam:

Will there be a Mac version of Guacamelee?

Looks like there's a good chance.

Originally posted by mambojambo:

any chance of adding online coop in the future? i would buy it just 4 the coop feauture

Doesn't look likely. Not any time soon anyway.

[Coffee]

Originally posted by Soowagoo:

Originally posted by Yes Man Kablaam:

Will there be a Mac version of Guacamelee?

Looks like there's a good chance.

Originally posted by mambojambo:

any chance of adding online coop in the future? i would buy it just 4 the coop feauture

Doesn't look likely. Not any time soon anyway.

What about a Guacamelee 2 with online coop? Would be great! Specially if PC release time with console release.

[Anojisho]

Hi there, I'm stuck at a portal puzzle in the last temple where you have to jump on the corner of a ledge and goat fly to the left. I've seen a youtube video were the guy just flies right in, no problem and he's about a half inch away from the portal when it triggers, I get an 1/8th of an inch away from it and it's not triggering. I can't teleport or get any closer to the portal making it impossible for me to finish the game. Has anyone else had this problem? If this is a bug then it needs to be ironed out so people can finish the game.

Thanks.

[dTTb]

Props to the devs for even mentioning x360ce.
It's actualy making me consider trying the game xD

[jupitersj]

I was about to buy 2 copies, metroidvania with my friend who lives on the other side of the country was going to be great! Now I'm sad =(

[Chtulie]

Has the Jaguar bossfight been fixed/tweaked/redone/made skippable/been disposed of?

[Gomoto]

How can I turn off the stereotypes?

[Kryz]

Thanks!

[IvanPuff]

Not normally into 2D sidescollers/platformers but this one was very nice. Great graphics, music, fighting system and puzzles- the one major flaw that has had me stuck for hours and feeling murderous is the ridiculously stupid fight with the jaguar. Why learn how to dodge and combo and throw when none of it is useful against jag-face. I wish there was some sort of skip feature where it gives you the option to skip once you have failed 200 times. I certainly have.
Other than that, a very good game. My favourite puzzles involve being the chickens. :3

[Stingray]

Two things:

1) I would recommend BetterDS3 for using PS3 controllers since it doesn't open backdoors to your system (it's checked, it does).

2) Every time i open the options menu it sets the language to french instead of english, which isn't really a problem as much as an annoyance, but i'm wondering if it's on my end or if the game has a problem with it.