FAQ - You've got questions, we've got answers.

[DrinkboxJimM]

Troubleshooting

I start the game for the first time, all I see is a black screen.

Please try the following:
1. Install Microsoft DirectX End-User Runtimes (June 2010)[www.microsoft.com]
2. Install Microsoft Visual C++ 2010 Redistributable Package (x86)[www.microsoft.com]
3. Install the latest drivers for your graphics card.
Note: Your graphics card needs 512MB of video ram, and Shader Model 3.0



(Using keyboard) Some combos are inconsistent, others I can't do whatsoever.

You need to choose new keys. Your keyboard has problems with multiple keys being held down at the same time. This problem is called Keyboard Ghosting[www.microsoft.com], and it's a limitation of keyboard hardware.

Test the keys you're using here[www.microsoft.com]. Press "Click To Use" and try holding 2 movement keys while pressing attack and jump. i.e. Using Preset1 - that's left arrow, up arrow, A and S. All the keys should highlight. If not, you need to change your keys (Options > Remap Keyboard) until you find a combination your keyboard allows to be held together.
Note: Controllers have no ghosting issue.



(Using keyboard) Keys displayed don't match the keys I chose.

Try changing keys (Options > Remap Keyboard). You could also try changing your keyboard input language to "English (UNITED STATES)" (Control Panel > Change Input Methods > Add a language...), although depending on your keyboard that might cause other issues.



What are the game specs?
OS: Windows 7, 8, XP, 2000 and Vista
Processor: 2 Ghz+
Memory: 512 MB RAM
Graphics: Shader Model 3.0, 512 MB VRAM
DirectX: Version 9.0c
Hard Drive: 800 MB available space
Additional Notes: Supports Xbox 360 Controller and other XInput-compatible controllers

Controllers / Gamepads

My controller doesn't work properly.
If it's an XBOX or XInput-compatible controller, it should just work.



How do I get my Playstation 3 / PS3 controller to work?

Guacamelee! fully supports the PS3 controller. However, you need to use MotionInJoy[www.motioninjoy.com] to get Windows to see the PS3 controller first. It's free and popular. If it works for you, consider donating.



How do I get my Logitech controllers to work?

Some Logitech controllers have a switch[www.logitech.com] that makes the controller XInput compatible. Otherwise, read the answer to the next question.



Does Guacamelee! support arcade sticks?

Assuming it's compatible with the game (XInput, or techniques discussed below) the big question is how many buttons you have on your arcade stick. Movement should work great with the joystick, but you'll need SIX buttons close together: jump, attack, special attack, grab, dodge and dimension swap - since later levels require you to switch quickly between these. A street fighter button setup (2 rows of 3 buttons) should cover this. You'll also need a button for pollo power (turns you into a chicken) and map. While you use these often, they're not part of tricky combos.



My controller still doesn't work. Any ideas?

1. Use X360ce[code.google.com] to convert your DirectInput controller into XInput. While we haven't tested this, my understanding is you need to copy files to your Steam Guacamelee folder found here "C:\Program Files (x86)\Steam\SteamApps\common\Guacamelee". If you have any success with this (as many people have with other games), we would truly appreciate you posting your steps in this dicussion forum.

2. Use joy2key[www.electracode.com] to map your controller joystick & buttons to keyboard keys.
This is surprisingly easy to do. You may need to disable the controllers so you don't get double input (Options > Assign Controllers: Place all controllers in the middle). If you have an N64 controller, this is likely your solution.

3. If your gamepad isn't working with X360ce, just rename xinput1_3.dll into xinput9_1_0.dll . That should help.



Does Gucamelee! work with my SNES gamepad?

In theory you could use the above techniques to get an SNES gamepad to work.
The problem is you won't have enough buttons to play the game.
Or maybe you're just that good.

Multiplayer

Is online multiplayer supported?

Unfortunately no. We simply did not have time to add that feature. We concentrated on adding as many Steam features as possible, integrating downloadable content, adding the ability to edit costumes, and ensuring full keyboard support (remappable, changes appear in game).



How many players are supported?

2-Player local Co-operative play for the entire story. Additionally, players can drop in and out whenever they would like.



Are 2 controllers required for 2 players?

No! Guacamelee fully supports 1 player on keyboard, and the other on a controller. Simply pause the game, go to "Options > Assign Controllers" and move the controller to Tostada.



Can 2 players use 1 keyboard?

2 players using 1 keyboard is NOT supported. The advanced move list requires a large amount of keys, making 2 players at 1 keyboard infeasible. Also, keyboard ghosting[www.microsoft.com] becomes an even larger issue, rendering the game unplayable.



Are multiple keyboards supported (laptop keyboard + external keyboard)?

Not at this time.

Save File Backup

How do I back up a save file
We don't recommend doing this, due to the possibility it will break the game after a patch, but you can locate and copy the save file.

1. Look in C:\Program Files\Steam\userdata\SteamID\AppID\remote

2. The appID for Guacamelee is 214770. You're going to have to figure out your own SteamID number. You should find it in the userdata folder.

3. Should be a file named "save.dat" Copy it and save it to back it up.

[Coffee]

Originally posted by MadAsgardian:

Originally posted by tadhg.crowley:

Hi, just wondering does this game use the mouse at all or is it all keyboard?

Only the menu. Can't imagine playing this on keyboard; really designed for a controller.

It's possible, just way easier with a gamepad.

[Hank Chill]

So can we send bug reports in this topic too :) I noticed that in any area I get 100% of the items in, the colour of the statue guy or medallion doesn't turn Gold like it did in the PS3/Vita version. Also when I had 2 of 3 stamina powerups in an area, I got the 3rd one, and it reset to 0 of 3. Still said I had 100% items though. Very confusing when I'm trying to get everything.

[b-ham]

Originally posted by Hank Chill:

So can we send bug reports in this topic too :) I noticed that in any area I get 100% of the items in, the colour of the statue guy or medallion doesn't turn Gold like it did in the PS3/Vita version. Also when I had 2 of 3 stamina powerups in an area, I got the 3rd one, and it reset to 0 of 3. Still said I had 100% items though. Very confusing when I'm trying to get everything.

I know the percentage counter has been a little funky for me at times (Tule Tree seems particularly prone to this), but I think the health/stamina chunk counters at the bottom of your screen show how many chunks you currently have, not how many there are to collect in the area.

[Hank Chill]

Originally posted by b-ham:

Originally posted by Hank Chill:

So can we send bug reports in this topic too :) I noticed that in any area I get 100% of the items in, the colour of the statue guy or medallion doesn't turn Gold like it did in the PS3/Vita version. Also when I had 2 of 3 stamina powerups in an area, I got the 3rd one, and it reset to 0 of 3. Still said I had 100% items though. Very confusing when I'm trying to get everything.

I know the percentage counter has been a little funky for me at times (Tule Tree seems particularly prone to this), but I think the health/stamina chunk counters at the bottom of your screen show how many chunks you currently have, not how many there are to collect in the area.

You're probably right :)

Also I relaunched the game and the gold medals show up now when you 100% an area. Weird :)

[Aucella]

You didn't have enough time? What kind of awful lie is that? You had all the time in the world to put online multiplayer in the game since game was already released for PS3 and Vita quite a few months ago.

I bought the game thinking I'd be able to play with my steam friends when I read in the store that one of the features this game had was "MULTIPLAYER". But I guess that's my own fault for expecting good things to happen, EVER.

Also, full keyboard support, steam feature? You forego the most important thing like multiplayer for a """steam feature""" like full keyboard support? You kid me.
If you "concentrated on adding as many steam features as possible", wouldn't it be completely logical to focus on adding the most important steam feature of all, MULTIPLAYER, into the game?

While the game *IS* good, I just can't justify the purchase now because I can't play it with my friends online. Not every single one of my friends lives close enough so we can play this game together. I wish I would have pirated this.

Thanks Drinkbox.

[Wobb the Great and Terrible!!!!!]

If there is no online component, why does the store page say multiplayer?
Lucky I have seen this horrible marketing ploy before, where it says local co-op AND multiplayer for the same game, but really all it has is local co-op.
And only local co-op = zero sale for me.
If it had co-op that would be at least 3 sales from me and my friends. At LEAST.
So well done for making stupid costumes instead of making the game better
I mean what's the point of customising your character if you can't show it off online? Doesn't that kind of beat the point?

[Coffee]

Originally posted by w0bbl3r:

If there is no online component, why does the store page say multiplayer?
Lucky I have seen this horrible marketing ploy before, where it says local co-op AND multiplayer for the same game, but really all it has is local co-op.
And only local co-op = zero sale for me.
If it had co-op that would be at least 3 sales from me and my friends. At LEAST.
So well done for making stupid costumes instead of making the game better
I mean what's the point of customising your character if you can't show it off online? Doesn't that kind of beat the point?

I like the game but i agree on this. Would seriously like to have multiplayer added (And NOT in a sequel , it's pathetic if a dev do that.)

[Wobb the Great and Terrible!!!!!]

Even if they raised the price a couple of pounds I would probably buy it and so would a few people I know, just to have fun playing together. But since many of the people I play with are on different continent's, "Local" isn't possible.
With the advent of high speed internet years ago I find it so mid boggling that devs are still not coding their games for online play, when the game is specifically designed for co-op.
I understand if a game is SP only, don't shoe-horn multiplayer or co-op in just to please people. But this game is built from the ground up to be a co-op game, so why no online play is totally beyond me, especially when they say the reason they couldn't do it is because they spent the time making cosmetic nonsense that you couldn't show off to other people even if you wanted to since you can't take it online.
It boggle's the mind, it really does

[Aucella]

Originally posted by w0bbl3r:

If there is no online component, why does the store page say multiplayer?
Lucky I have seen this horrible marketing ploy before, where it says local co-op AND multiplayer for the same game, but really all it has is local co-op.
And only local co-op = zero sale for me.
If it had co-op that would be at least 3 sales from me and my friends. At LEAST.
So well done for making stupid costumes instead of making the game better
I mean what's the point of customising your character if you can't show it off online? Doesn't that kind of beat the point?

These guys come from consoles, they probably think "multiplayer" doesn't necessarily mean ONLINE, laughable. Or it was really a ploy to make people buy it when they saw "multiplayer" in the store page, which is even worse.

Congrats Drinkbox, you got my money with your "multiplayer" lie, but I'm going to make sure nobody I know buys this.

[Wobb the Great and Terrible!!!!!]

Luckily I have seen other games do this, so I always check, if it says "Local co-op", then I head straight to the forums to find out, even if it does say multiplayer.
Other companies have done this and managed to trick me out of my money, and it's a ♥♥♥♥♥♥ thing to do.
What I don't understand though is how valve/steam allow such blatant false advertising on their store. If a game says multiplayer, then it should have MULTI-player. Not DUAL-player, same system.
When it says local co-op, there should be no need for anything else, because they must know that it would just confuse things, and fool people into buying a game that doesn't have what they expected

[Aucella]

The Dev said this in another thread asking about multiplayer:

Originally posted by DrinkboxJimM:

Sorry for the delay in reply - Guacamelee! only offers LOCAL co-op. We had said the game was multiplayer not realizing that meant exclusively ONLINE multiplayer. Our intent was to let people know that we offered more than a single player experience.

Steam has confirmed that multiplayer means online multiplayer, so we'll be removing the multiplayer designation as soon as technical problems we're experiencing allow. Thanks for your help identifying this issue, and apologies to anyone that was misled.

Originally posted by MisterS42:

Any chance online multiplayer may be added?

There's always a chance :)

I sort of believe what he said, but I'm still going to actively tell as many people as I can to NOT buy this game until they add multiplayer because it's just silly how in 2013 devs are skipping on stuff like multiplayer when we have Steam right here.

[Coffee]

Originally posted by w0bbl3r:

Luckily I have seen other games do this, so I always check, if it says "Local co-op", then I head straight to the forums to find out, even if it does say multiplayer.
Other companies have done this and managed to trick me out of my money, and it's a ♥♥♥♥♥♥ thing to do.
What I don't understand though is how valve/steam allow such blatant false advertising on their store. If a game says multiplayer, then it should have MULTI-player. Not DUAL-player, same system.
When it says local co-op, there should be no need for anything else, because they must know that it would just confuse things, and fool people into buying a game that doesn't have what they expected

Because multiplayer is a general term that mean "more than 1 player". No way it say online.


Also read the freaking description, it say LOCAL.

Drinkbox made it clear in the description, then about the tag at left learn them, there's some represent when it's online, but in guacamelee there's none that represent online. AND those tags are up to VALVe, not drinkbox

[Wobb the Great and Terrible!!!!!]

It says local co-op AND it says multiplayer. That is deliberately misleading.
Defend them all you like, it is misleading, and valve send a checklist to any company who want to sell on steam, and it has tabs, such as "co-op", "multiplayer", "RPG" and so on. They check the tabs they want, ignore the ones they don't, so the developer asked for multiplayer to be put on the store page, NOT valve.
How could valve put it on when they don't know jack about the game? They didn't make the game, it would be illegal of them to tag it as something without the developers say so

[Coffee]

Originally posted by w0bbl3r:

It says local co-op AND it says multiplayer. That is deliberately misleading.
Defend them all you like, it is misleading, and valve send a checklist to any company who want to sell on steam, and it has tabs, such as "co-op", "multiplayer", "RPG" and so on. They check the tabs they want, ignore the ones they don't, so the developer asked for multiplayer to be put on the store page, NOT valve.
How could valve put it on when they don't know jack about the game? They didn't make the game, it would be illegal of them to tag it as something without the developers say so

The tag are up to VALVe, the devs have no control on it.
local co-op and multiplayer don't automaticly say it's ONLINE...


READ THE DESCRIPTION, it's clealy say local.... Rely on the game description the dev provive, not what VALVe tag provide.

[Wobb the Great and Terrible!!!!!]

Yes, it says local. It also says multiplayer. Multiplayer and co-op are NOT the same thing.
And it is NOT up to valve what tags go on the store page. Valve didn't make the game. If they were to tag a game that belonged to someone else they would be liable. That would have left valve open to a lawsuit over the warz, and it would leave having to refund people for this game after they bought it expecting multiplayer when there is none.
The developer gets a list of tags when they release on steam, and they choose which they want shown. Valve are not allowed to choose these tags for them