FAQ - You've got questions, we've got answers.

[DrinkboxJimM]

Troubleshooting

I start the game for the first time, all I see is a black screen.

Please try the following:
1. Install Microsoft DirectX End-User Runtimes (June 2010)[www.microsoft.com]
2. Install Microsoft Visual C++ 2010 Redistributable Package (x86)[www.microsoft.com]
3. Install the latest drivers for your graphics card.
Note: Your graphics card needs 512MB of video ram, and Shader Model 3.0



(Using keyboard) Some combos are inconsistent, others I can't do whatsoever.

You need to choose new keys. Your keyboard has problems with multiple keys being held down at the same time. This problem is called Keyboard Ghosting[www.microsoft.com], and it's a limitation of keyboard hardware.

Test the keys you're using here[www.microsoft.com]. Press "Click To Use" and try holding 2 movement keys while pressing attack and jump. i.e. Using Preset1 - that's left arrow, up arrow, A and S. All the keys should highlight. If not, you need to change your keys (Options > Remap Keyboard) until you find a combination your keyboard allows to be held together.
Note: Controllers have no ghosting issue.



(Using keyboard) Keys displayed don't match the keys I chose.

Try changing keys (Options > Remap Keyboard). You could also try changing your keyboard input language to "English (UNITED STATES)" (Control Panel > Change Input Methods > Add a language...), although depending on your keyboard that might cause other issues.



What are the game specs?
OS: Windows 7, 8, XP, 2000 and Vista
Processor: 2 Ghz+
Memory: 512 MB RAM
Graphics: Shader Model 3.0, 512 MB VRAM
DirectX: Version 9.0c
Hard Drive: 800 MB available space
Additional Notes: Supports Xbox 360 Controller and other XInput-compatible controllers

Controllers / Gamepads

My controller doesn't work properly.
If it's an XBOX or XInput-compatible controller, it should just work.



How do I get my Playstation 3 / PS3 controller to work?

Guacamelee! fully supports the PS3 controller. However, you need to use MotionInJoy[www.motioninjoy.com] to get Windows to see the PS3 controller first. It's free and popular. If it works for you, consider donating.



How do I get my Logitech controllers to work?

Some Logitech controllers have a switch[www.logitech.com] that makes the controller XInput compatible. Otherwise, read the answer to the next question.



Does Guacamelee! support arcade sticks?

Assuming it's compatible with the game (XInput, or techniques discussed below) the big question is how many buttons you have on your arcade stick. Movement should work great with the joystick, but you'll need SIX buttons close together: jump, attack, special attack, grab, dodge and dimension swap - since later levels require you to switch quickly between these. A street fighter button setup (2 rows of 3 buttons) should cover this. You'll also need a button for pollo power (turns you into a chicken) and map. While you use these often, they're not part of tricky combos.



My controller still doesn't work. Any ideas?

1. Use X360ce[code.google.com] to convert your DirectInput controller into XInput. While we haven't tested this, my understanding is you need to copy files to your Steam Guacamelee folder found here "C:\Program Files (x86)\Steam\SteamApps\common\Guacamelee". If you have any success with this (as many people have with other games), we would truly appreciate you posting your steps in this dicussion forum.

2. Use joy2key[www.electracode.com] to map your controller joystick & buttons to keyboard keys.
This is surprisingly easy to do. You may need to disable the controllers so you don't get double input (Options > Assign Controllers: Place all controllers in the middle). If you have an N64 controller, this is likely your solution.

3. If your gamepad isn't working with X360ce, just rename xinput1_3.dll into xinput9_1_0.dll . That should help.



Does Gucamelee! work with my SNES gamepad?

In theory you could use the above techniques to get an SNES gamepad to work.
The problem is you won't have enough buttons to play the game.
Or maybe you're just that good.

Multiplayer

Is online multiplayer supported?

Unfortunately no. We simply did not have time to add that feature. We concentrated on adding as many Steam features as possible, integrating downloadable content, adding the ability to edit costumes, and ensuring full keyboard support (remappable, changes appear in game).



How many players are supported?

2-Player local Co-operative play for the entire story. Additionally, players can drop in and out whenever they would like.



Are 2 controllers required for 2 players?

No! Guacamelee fully supports 1 player on keyboard, and the other on a controller. Simply pause the game, go to "Options > Assign Controllers" and move the controller to Tostada.



Can 2 players use 1 keyboard?

2 players using 1 keyboard is NOT supported. The advanced move list requires a large amount of keys, making 2 players at 1 keyboard infeasible. Also, keyboard ghosting[www.microsoft.com] becomes an even larger issue, rendering the game unplayable.



Are multiple keyboards supported (laptop keyboard + external keyboard)?

Not at this time.

Save File Backup

How do I back up a save file
We don't recommend doing this, due to the possibility it will break the game after a patch, but you can locate and copy the save file.

1. Look in C:\Program Files\Steam\userdata\SteamID\AppID\remote

2. The appID for Guacamelee is 214770. You're going to have to figure out your own SteamID number. You should find it in the userdata folder.

3. Should be a file named "save.dat" Copy it and save it to back it up.

[Fantom]

What directx use this game?
(Is totally unexpected to me to see this game on PC, congratulations.)

[DrinkboxJimM]

Originally posted by ElPablo:

What directx use this game?

DirectX: Version 9.0c and newer versions
Graphics: Shader Model 3.0, 512 MB VRAM

We tested on older and newer versions of Windows,
including Windows XP DirectX 9.0c AND Windows 8 DirectX 11.
You should have no problems.

Originally posted by ElPablo:

(Is totally unexpected to me to see this game on PC, congratulations.)

Thanks so much!

[Pokshayja]

Holy cheesecakes im excited for this game

[HappyWulf]

Online Multiplayer?

[👽🐬 Old Black Nerd🐬👽]

Wish it had online coop

[DrinkboxJimM]

No online multiplayer.
While we would have loved to include that feature, there just wasn't time.

[Rzep]

Whats the EU Tier 2 price? Is it a steam exclusive or will it be on GMG or Humble Store?

[Pelerin]

I don't have a question, just wanted to say this game looks like awesome fun and I can't wait to play - thanks for bringing it to Steam! :)

[scouTyx]

Can't wait to play this on PC. As I have 100%ed it on PS3, is there any additionnal content in th e PC version (except the Skin Pack and Diablo DLC) ?

[Rzep]

Originally posted by sCoutyx:

Can't wait to play this on PC. As I have 100%ed it on PS3, is there any additionnal content in th e PC version (except the Skin Pack and Diablo DLC) ?

There is the option to create a costume, and IGN review of the PC game said that the DLC that comes with it adds another 2 hours to the game.

[Zaraki Snakenoman]

cant waitttt give me countdown.
and how many cards will this have??

[Coffee]

Is the game playable in Solo or it's way easier in co-op?

I'm mostly playing my games solo, so i hope i won't get penalized by this.

[Zaraki Snakenoman]

i'll play with u bro. ^_^

[Coffee]

Originally posted by Zaraki snakenoman:

i'll play with u bro. ^_^

I still wonder if the solo is playable without really getting penalized.



Also i hope to get an extra copy of the Mutant Blobs Attack if you own it already, even if people already purchased Guacamelee they can be gived later if it change to eligible to extra copy.

[KiDdYoNe]

sup with cards? :)