Controller not working

[rockmegalileo]

Running Steam on an M1 Macbook Pro and using an 8bitdo Pro 2. Controller shows up on my Mac and in Steam as connected, but doesn't work at all. New to this so no idea how to troubleshoot. Any help would be appreciated.

[Dayve]

Originally posted by rockmegalileo:

Running Steam on an M1 Macbook Pro and using an 8bitdo Pro 2. Controller shows up on my Mac and in Steam as connected, but doesn't work at all. New to this so no idea how to troubleshoot. Any help would be appreciated.

I've never used a Mac at all but you could try checking in the options menu in game to see if there's somewhere to switch from KB&M to controller.

[TheOrangeBox]

Try to use STEAM Big Picture mod to assign the controller.
The following controllers are officially supported for the game:
- Logitech F310
- SteelSeries Stratus Duo
- DUALSHOCK 4
- Sony PS5 DualSense
- Microsoft Xbox One Wireless/Wired
- Microsoft Xbox Series X/S Wireless/Wired

I think the 8bitdo Pro 2 isn't supported for the game especially if it's connected via bluetooth.

[Dead Pixel]

Solution:
Unplug the controller and get used to using mouse and keyboard. It's a period of awkwardness and discomfort that all of us had to go through when we began our PC gaming journey. But do it. Once you get used to mouse and keyboard, you'll never go back to a controller.

[NinthElement]

Originally posted by TheOrangeBox:

I think the 8bitdo Pro 2 isn't supported for the game especially if it's connected via bluetooth.

I use this controller and it works fine for A:I even with bluetooth. The same goes for the original 8bitdo Pro+, though it inexplicably stopped working for A:I this year even though all the input is still recognised in Windows. Could try reinstalling it.

[NinthElement]

Originally posted by Castle Bravo:

Solution:
Unplug the controller and get used to using mouse and keyboard. It's a period of awkwardness and discomfort that all of us had to go through when we began our PC gaming journey. But do it. Once you get used to mouse and keyboard, you'll never go back to a controller.

There's always more than one way to do things. Some of us feel more comfortable doing things the old-fashioned way and we keep these skills alive by doing so. Choice and variety in how we can do things are important in this world I think. I still use a BlackBerry with physical keyboard because I don't like typing on a touchscreen for instance.

[No Sleep Demon]

Originally posted by rockmegalileo:

Running Steam on an M1 Macbook Pro and using an 8bitdo Pro 2. Controller shows up on my Mac and in Steam as connected, but doesn't work at all. New to this so no idea how to troubleshoot. Any help would be appreciated.

SOLUTION:
First you can forget about other solutions mentioned here. Nothing worked. ;-)
BUT I have the same configuration (Macbook M1 + 8bitdo Pro 2) and here is how it works for me (at least wired):
- Connect your controller with your Mac with a USB-C-Cable
- Look at the bottom side of the controller, there is a switch...
- Make sure to turn this to "A"!
- Your controller now pretends to be a Sony PS4 controller
- This is supported by the game so you can play
- Make changes in the options menu of the game if needed (i.g. invert setting)
- Steam controller settings did not work, so I deactivated them
- Have fun. :-)