Game won't open

[Shadow_Wolf]

My game won't open, i updated the drivers for my AMD Radeon RX580 and it didn't made any difference.

I the game didn't gave any error message to me, i checked the
"C:\Users\[USERNAME]\AppData\Local\BET\Saved\SaveGames"
And there, the only file inside of it was "steam_autocloud.vdf", while the games on the computers of friends of mine have other files within it.

Specs:
Processor: AMD Phenom(tm) II X6 1075T Processor 3.00 GHz
RAM: 16GB
Graphics Card: AMD RX580
OS: Windows 10 Pro (version: 22H2)

[DanielBeuthner II]

Your issue might stem from several potential causes, given the provided information. Here's a structured way to diagnose and resolve the problem:

Potential Causes & Solutions
Game File Integrity

The absence of save files and other data could indicate an incomplete installation or issues with the game files.
Solution: Verify the integrity of the game files:
Open your game client (Steam/Epic Games/other).
Locate the game in your library, right-click, and select "Properties" or equivalent.
Use the "Verify Integrity of Game Files" option.
Incompatibility with the AMD Phenom II Processor

Your processor, AMD Phenom II X6 1075T, may lack support for certain modern instruction sets like SSE4.1 or AVX, which some newer games require.
Solution: Check the game's system requirements or official forums for processor compatibility. If the processor is unsupported, you might need an upgrade.
Driver or DirectX/Vulkan Issues

Updating the RX580 driver might not suffice if the game relies on a specific API version (e.g., DirectX 12 or Vulkan).
Solution:
Ensure you have the latest DirectX runtime installed. You can download it from Microsoft.
If the game uses Vulkan, ensure the Vulkan runtime is installed (often bundled with AMD GPU drivers).
Configuration or Cache Problems

The game might be struggling with its configuration files or cache.
Solution: Reset the game's configuration:
Navigate to C:\Users\[USERNAME]\AppData\Local\BET.
Back up the folder (e.g., compress it into a .zip file) and then delete the original.
Launch the game to allow it to regenerate necessary files.
Missing Dependencies

Games often require runtime libraries like Visual C++ Redistributable, .NET Framework, or others.
Solution:
Install or repair all versions of the Visual C++ Redistributable (2008 through 2022) from Microsoft's website.
Check for .NET Framework updates in "Windows Update."
Error Logging

Lack of an error message doesn't mean there isn’t one logged.
Solution:
Check the event viewer for application errors:
Press Windows + R, type eventvwr, and press Enter.
Navigate to Windows Logs > Application and look for errors corresponding to the game’s launch attempts.
Check the game’s own log files in the installation folder or within AppData.
Game Compatibility Settings

Compatibility issues between Windows 10 and the game could exist.
Solution:
Right-click the game’s executable (.exe) file and select Properties.
Go to the Compatibility tab:
Check "Run this program as an administrator."
Test older Windows versions under "Compatibility mode."
Overlays or Background Software Conflicts

Some overlays (e.g., Discord, Steam, AMD Adrenalin) or background programs can interfere with games.
Solution: Disable overlays and unnecessary background processes:
Disable any in-game overlay features.
Close resource-heavy applications running in the background.
Next Steps
Perform each step above systematically.
If these do not resolve the issue, contact the game's support team and provide detailed logs, system specs, and the troubleshooting steps you’ve attempted.