30 Day Ban - For looting stardust in the red zone - No Warning

[ChoppSueyy]

Was super confused at first but I just got 30 day banned for driving into the red zone and looting stardust from an oil rig thing. Stardust is available all over the map and not excluded to the red zone. Interestingly people that looted next tier crafting items that are time gated got a warning and no ban.

**Just noticed ALL 18 players banned GLOBALLY for this are all from PVP01 servers 1, 4 and 5. Something is off here.**

Didn't know going into the red zone is breaking rules... I mean, the game lets you run in and die after a short while. The quest line actually tells me to go into next zone / red zone with a giant gold marker with waypoint on the map in gold telling me to go here. I went there, saw stardust loot, looted it, tried to setup a base, died. I looted 254 stardust in the pvp redzone next to the border and an hour later received a 30 day ban. Seems super unclear and unfair to be punished for something so convoluted and minor.

People who looted next tier items only available in the red zone like aluminum and crafting materials got an in-game warning https://imgur.com/KensQsF and the resources removed. Makes zero sense. Where's the consistency? How is this an exploit of a bug? How am I supposed to interpret some hidden rule? Is it because my waifu npc Maiko said "no don't go, please turn back, we need you" Is that developer code word for if you go further you're banned????

Surprisingly the ban allows me to make a new character on a new server on the same account.... It'd be less punishing to just delete my 40+ hour character so I can make a new one and start over. Now I'm locked out of playing with my friend group for 30 days and don't have access to my paid content, battlepass, season pass & cosmetics because it's locked on a "full" server and they haven't implemented account wide access (coming in a future patch) for literally a nothing burger.

Update: I've been refunded in full for the $ I spent. Just locked out of a full server with my friends now, but can play on same account... just a different server. Make it make sense.

[Blackdragonbird]

This is ridiculous. Banning you for something they are too lazy to implement better?

I agree with you 100%. If it was not supposed to be, they should have completely blocked these areas with some impassable wall.

[MedvePapus]

Publicado originalmente por ChoppSueyy:

Publicado originalmente por Styles:

Good clearly exploiting

No it's not.... That's not clear at all. The game lets you run into the red zone.. it kills you after a short time. Why wouldn't i try to run in and grab stuff? Just put up an invisible wall instead of 30 day banning if you don't want people interacting with the game world.

I agree, put up an invis wall instead of not telling your players that something is forbidden, but letting them do it.

[󠀡󠀡 󠀡󠀡 󠀡󠀡󠀡]

dann sollen die mal ein TUTORIAL machen die Entwickler oder ne wand wo man nicht durch gehen kann - was stimmt nicht mit den Entwickler ? giebt es das nicht bei Unreal ?

dafür wen sperren wegen den fehler der Entwickler - einfach dumm

[Fleago]

Publicado originalmente por ChoppSueyy:

Publicado originalmente por ◬ ☥ 𝕄𝕚𝕝𝕜 ☥ ◬:

As for the thread topic i do think its a bit wild that you can run in and grab stuff and be banned for it. Why not just make it a solid barrier instead?

Exactly, they literally put up a red wall and have the voice actress Maiku or whatever her name is saying "please turn back.. don't go away... we need you". It all just felt part of the game. Make the barrier solid instead of letting people drive through it if its that big of a deal. There's little to no gain from going into the red zone beyond curiosity.

Agreed, getting banned for this is massive waste of everybody's time.

Dev's need to be using a solid invisible wall. Before peeps start complaining to Steam about Dev abuse or something similar

[ChoppSueyy]

Publicado originalmente por AoD_lexandro:

Stop whining here and use the in game tool to appeal the ban. No-one really cares if you got banned or not.

Only available "tool" to appeal takes you to their discord bot to submit a customer service ticket. No response in 8 hours. Pretty much have 0 expectations on this. I think it's helpful to let people know, because... It's so easy to do and there's no indication you are doing anything bannable.

[Wakkytabbaky]

Publicado originalmente por ChoppSueyy:

Publicado originalmente por AoD_lexandro:

Stop whining here and use the in game tool to appeal the ban. No-one really cares if you got banned or not.

Only available "tool" to appeal takes you to their discord bot to submit a customer service ticket. No response in 8 hours. Pretty much have 0 expectations on this. I think it's helpful to let people know, because... It's so easy to do and there's no indication you are doing anything bannable.

with all the current issues and the studio being small from my understanding you prob wont get an actual ticket reply until the servers issues and crafting bug have been fixed as they all prob working on that and dont have a designated support rep they prob just get to it as each of em can. sucks but yea cant do much

[Gr1foN]

same here - friend got banned for going into red zone for 30 days
did not use any clever mechanics (relog, camping, etc), just went in - looted something - died 10 seconds later. did that maybe 10 times, so about 2 minutes inside the red zone. support said it gives unfair advantage. 2 minutes of advantage for 30 days ban.
if you didn't want us to loot it or be curious - why did you make it so easily available?
btw there are tons of stuff to explore, puzzles, etc. so it's basically one of the themes)
at last beta you even had the mechanics for blocking that - called black rain, which makes boxes unlootable + when you tried to farm aluminium it gave gravel instead. they clearly failed to reintroduce that at start.

to sum up:
1. not a bug, a feature - red zone intentionally created by devs to kill anything 10 seconds later. you can run in, can see resources, can loot resources during that time.
2. available to all players without restrictions or external software
3. was the same during betas - and I saw reports about that. nothing changed

if it is so harsh right now - imagine what would happen later?
only plus side I see - that cheaters would suffer even more, but at the cost of honest players.

[IvoxI]

How did you know you got banned? A email to your steam or something? I'm unable to log in, can't see my character and keep getting a error if it does even start loading and I haven't done any of that and I've even spent money on the game.

[Zackerie]

So you admit to going in multiple times. and you got banned for 30 days. Your friends died in the zone, but no information of them going into the zone more than once. It appears you got a vacation until next season because you went into a zone you knew you had no business in multiple times. You say the game marked for you to go there once. But then the game told you to wait, and not go just yet 1000x. and you are upset, because you refused to listen to the 1000x it told you not to go into that zone? It wouldn't be a big deal if others weren't exploiting, but people were, and you were caught in the crossfire because you decided you wanted to try and get resources you obviously weren't allowed yet three, or four, or even more times that you won't admit.

also, if it is that triggering for you... it is a free game. steam is a free platform... Just make another account...

[BD]

Publicado originalmente por Gr1foN:

same here - friend got banned for going into red zone for 30 days
did not use any clever mechanics (relog, camping, etc), just went in - looted something - died 10 seconds later. did that maybe 10 times, so about 2 minutes inside the red zone.

Died 10 times is 2 mins. "so easily available"

[ChoppSueyy]

20 hours later and unfortunately still no response from tech support on the issue. Little to no expectation as I'm sure they're putting out fires left and right with the server issues.

[TSOG]

Publicado originalmente por Deadly:

Play by the rules, its not a race

This!

[Miaow]

Publicado originalmente por ChoppSueyy:

Publicado originalmente por Styles:

Good clearly exploiting

No it's not.... That's not clear at all. The game lets you run into the red zone.. it kills you after a short time. Why wouldn't i try to run in and grab stuff? Just put up an invisible wall instead of 30 day banning if you don't want people interacting with the game world.

Nah you are full of BS. There's tungsten and aluminium ores border of red sand where you could gather till the ore break and run back without dying. Here's the catch, gather those ores before they open up the Mitsuko's barrier will net you only gravel and only gravel. No aluminium, tungsten you will get notification saying steel pickaxe not good enough. So the question here what do you actually do? Doubt they banned you from getting gravel lol.

[MelAU]

@Devs, this dirty tactic is bad for the business. Stop crapping on your player base, it could bounce back.

[ChoppSueyy]

Publicado originalmente por Miaow:

Publicado originalmente por ChoppSueyy:

No it's not.... That's not clear at all. The game lets you run into the red zone.. it kills you after a short time. Why wouldn't i try to run in and grab stuff? Just put up an invisible wall instead of 30 day banning if you don't want people interacting with the game world.

Nah you are full of BS. There's tungsten and aluminium ores border of red sand where you could gather till the ore break and run back without dying. Here's the catch, gather those ores before they open up the Mitsuko's barrier will net you only gravel and only gravel. No aluminium, tungsten you will get notification saying steel pickaxe not good enough. So the question here what do you actually do? Doubt they banned you from getting gravel lol.

BS? Automated systems aren't perfect. I think what flagged me with the software is I placed a rock foundation in an stardust rig outpost next to the zone border where you can loot because apparently a lot of people and streamers didn't get banned for doing far more egregious acts like using their camp to spawn further and further into the zone after dieing repeatedly.