The Base Bugs are going to kill this game.

[Zebrion]

Look, I understand that the devs "know about it and are working on a fix" but this needs to be the ONLY issue they are working on right now and it needs to be fixed in a day or two at maximum. People are being blocked from progressing or are losing weeks worth of resources accumulated because of the bugs.

There needs to be MUCH clearer communication on exactly what the devs know, what the fix is, when the fix is being implemented, and EVERYTHING else, including microtransaction pushing needs to be halted immediately. They should've done a rollback the day this issue presented itself, but they wanted to protect the illusion of a smooth launch.

In any other industry, if 30% of your customers were complaining about a very specific thing, and your answer was "I'll get to it" your business would be bankrupt in less than a year. This is unacceptable.

I like the game. I want to play it and recommend it to my friends, but I can't do that if I'm not sure if the game is going to die in a month because everyone quit out of frustration at game-breaking bugs.

[GGLoner]

Personally, I'm surprised they haven't given any form of instruction / guide to those of us affected when it's been 5 days since the bug happened. All the updates about the bug are basically different versions of "We're working on it" but nothing about

- Should players continue playing while handicapped or wait as it would affect the recovery of items / fixing speed of the bug?
- Will there be a wipe of any sort? (Doubt it but again, no real info so players just keep speculating without assuarances)
- Any plans to extend duration of season as a result, especially if the bug continues over the next few days ~ 1 week+?

The only potentially valuable info is that for base bug - " The team has already fixed the first list of affected Metas' territories and expects to complete all fixes in the next few days. " but that was 2 days ago (44 hours~) and I haven't seen anyone post about it having been fixed for them.

[Wozherd$🐧]

Originally posted by Homebrew:

100%.

Something worth mentioning here is not just that there are gamebreaking bugs that aren't fixed but that they KNOW what the catalyst was; the patch.

When a team pushes a build that breaks a whole bunch of ♥♥♥♥, the proper protocol is a rollback. You take the servers down, apologize, rollback the servers an hour or so, and test the patch internally until it's time to push the build without breaking a bunch of ♥♥♥♥.

But they didn't. Because concurrent players. And shareholders. And visibility. This is shady corporate ♥♥♥♥ that infuriates me. I'm not blaming the devs. I'm blaming the executive team that made a decision based on money, not reputation. It's Chinese EA.

I don't even think they have backup servers for the old patches, why would they? it's bloat on maximizing the profits for graphs in next metting.

Originally posted by Maxter1o2:

Originally posted by Krush:

They need to fix "servers full" also... A f2p game having "full" servers based off of characters made and not active players is ridiculous.

Not only does it hurt people wanting their friends to join in late, it hurts the entire server when the population goes down to nothing cause 60%+ made accounts to try the game and never log back in again.

Doesn't help when people stack accounts either, people who made alt accounts and run like 2-3 or more on one server then use the Hive share function to combine the bases so you get one big massive base territory and 2-3x or more of the functions/resources and the youtubers that do this even promote it.

Wait what? I can get times three of what i've been? ok that's like x30 if you have multiple hives of people working together, maximize material in 6 week wipe game.

Originally posted by Xiuhdracul:

Originally posted by Zebrion:

Compensation a week or two after someone completely checks out of the game because they can't play it doesn't really help the situation. The developers NEED to be out front shouting at the crowds that they know what the problem is, have a fix for it and give a date/time for when it'll be implemented. Radio silence gives the impression that either they don't know what's wrong, or it's lower on their priority list than it should be.

This is a potential game-killing, studio-closing issue. If you lose half your player base to bugs because they don't know a fix is imminent and they move onto the next game from being unable to play and progress, you don't get to come back from that. There are way too many good games and people will just move on and let the game die.

This HAS to be priority #1 and they have to say something substantive. Not just "we're working on it."

What's even crazy is they've made an update on their discord.

"We have located the problem and are gradually fixing it. The team has already fixed the first list of affected Metas' territories and expects to complete all fixes in the next few days. We will return all lost items and building materials to the Meta's vault.
Metas who encountered this problem will receive extra compensation after it is fixed.

We will announce the result to you and send the compensation as soon as the problem is solved."
Yes instead of pulling the game down for emergency maintenance they are actively allowing it to get worse. They made that update on Friday evening. I had this base bug happen on Sunday night. The fact they "located the problem" and then instead of taking the game down to fix, allowed MORE players to get effected makes ZERO sense.
It raises several questions

If they've truly found the problem why haven't they fixed it?
Why was it only fixed for SOME players?
Why are they allowing MORE players get effected?

I genuinely don't understand.

Then people get affected on purpose to get much more compensation rewards for being affected by any number of bugs, then problem is told in even more threads and people find out infinite money glitch.

Originally posted by papillom:

I still cant believe thet they are not putting down all the servers and do the right maintenance and fix what they broke, what is the problem with having the servers down 1 single day and fix everything? idk if they aren´t do in it for those whose the territory are fine or what ever but i have 5 days without any progress because i cant do a single thing without my territory, my mads, my benchs, and cant craft anything

It looks very bad on their next meeting when they show the player graphs, and big execs/shareholder whatever sees dead dips they angry and pull back all money.