Once Human

Once Human

Dorieta Jul 21, 2024 @ 9:52am
Logged into my account to see it was deleted?
Hey there, So I got some issue...
I have logged in right now as the time of the post to the game, as I load into it, I discovered that the server I used to play on has gone and my Account character count is 0.

I have tried to re-install, verify files, and even delete the AppData and re-download the game.

Nothing seem to work, I have some serious progress on that account, I have never cheated nor even traded.

Has anyone can help out with this?
I have searched google for Customer Support with not luck.
Last edited by Dorieta; Jul 21, 2024 @ 9:55am
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Showing 1-15 of 23 comments
Dorieta Jul 21, 2024 @ 10:02am 
Help
winplay Jul 21, 2024 @ 10:04am 
We all happen. Wait for the server. Nothing we can do here
Dorieta Jul 21, 2024 @ 10:08am 
Originally posted by winplay:
We all happen. Wait for the server. Nothing we can do here

But my Account character count is literally 0:mysterion: :mysterion: :mysterion: :mysterion:
winplay Jul 21, 2024 @ 10:09am 
Yes me too. And all players are like that
winplay Jul 21, 2024 @ 10:09am 
And you cannot enter game as well
DarkEternal Jul 21, 2024 @ 10:11am 
The area of the main menu that shows the server is actually a button.
Click it. It will bring up the server list with your characters.
Click the appropriate server.
Enter game.
Have fun.
Dorieta Jul 21, 2024 @ 10:11am 
Originally posted by winplay:
And you cannot enter game as well
I can enter other servers that appear on the list, But the server I played on its like it got deleted or wiped or something
Dorieta Jul 21, 2024 @ 10:12am 
Originally posted by DarkEternal:
The area of the main menu that shows the server is actually a button.
Click it. It will bring up the server list with your characters.
Click the appropriate server.
Enter game.
Have fun.

I have literal Account character count to 0 man....
DarkEternal Jul 21, 2024 @ 10:13am 
Well, then I don't know what to tell you. I'm in game playing right now. So...
DarkEternal Jul 21, 2024 @ 10:13am 
Originally posted by winplay:
Yes me too. And all players are like that

Nope. It's user error. I'm in game just fine.
HKShooter Jul 21, 2024 @ 10:13am 
hopefully they get this done after a nice shower lol :steamhappy:
winplay Jul 21, 2024 @ 10:14am 
Originally posted by Dorieta:
Originally posted by winplay:
And you cannot enter game as well
I can enter other servers that appear on the list, But the server I played on its like it got deleted or wiped or something
Ok then. I guess we have to wait. Other people have this issue as well. have to wait for the game team
winplay Jul 21, 2024 @ 10:14am 
Originally posted by DarkEternal:
Originally posted by winplay:
Yes me too. And all players are like that

Nope. It's user error. I'm in game just fine.
I guess it depends on the region as well
Dorieta Jul 21, 2024 @ 10:15am 
Originally posted by winplay:
Originally posted by Dorieta:
I can enter other servers that appear on the list, But the server I played on its like it got deleted or wiped or something
Ok then. I guess we have to wait. Other people have this issue as well. have to wait for the game team

Let's hope you are correct and that's not a server deletion or something.
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Date Posted: Jul 21, 2024 @ 9:52am
Posts: 23