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Im sorry but you will have to report the issue to them.
you are one of the unfortunate people to lose their avatar other like me have missing base pice's or entire bases gone with no way to recover them they broke the game are aware of the issues and dont have an estimation of when it will be fixed
If possible, try logging onto the server where your character was, and see if it lets you back in on your character.
https://steamuserimages-a.akamaihd.net/ugc/2493389006255757673/F6A4F15C3752568B0B8C168874D4AA2DB3B8339D/
This happened to me too, different server. I attempted to repair but it said there were no errors. I was really scared when it said I had 0/10 characters. I explored the server menu and found the name of my server. Had to confirm that I wanted to join an overcrowded server, and now I'm able to access it again.
i can only assume its something funky on their server side