HELP! Random PC Freezes

[Noelle]

The game often FREEZES YOUR ENTIRE PC, you can't alt+tab, you can't ctrl+alt+del, you need to hold your power button and force a restart.

This happens with moments. There are moments i can play (i did put 20+ hours in the game) and there are moments where no matter how many times i try, for a few days, i can't play.

Other players also have this issue but no one seems to have a specific fix.

It varies WILDLY from relocating to C:/drive and adding virtual memory through advanced system settings to a fix for some with a simple: Verify files, launch code in steam settings to force dx12 or full screen, other mentioned that capping at 60FPS (and 120FPS again for others) seem to fix it.

There's no word of this from the Devs anywhere about this issue that i can find atleast.

It's not my PC or i wouldn't be able to play days on end and put 20+ hours in it. The Freeze is very weird.

i'd highly appriciate help around this issue.

[Dino Trizzle]

Mine freezes temporarily when I go to a specific area on the map. I've tested it so many times I can predict my game freezing when I walk by a barrier.

I've tried everything, updating Windows, GPU drivers, adjusting hardware acceleration.

Nothing works. Only the game freezes for me. I'm still able to alt-tab out, etc. I checked task manager and the game is listed as "Not Responding" and CPU, GPU, etc activity drops to zero, but then 15 seconds later when the game unfreezes, all utilization jumps to 90%+.

I guess I can avoid that one small area in the game, but it's driving me crazy.

[vissuluth]

I was getting blue screens/restarts from the beta's, demo, and release.
A few of us reported the problem to the devs back in the betas, they said "we'll fix it", but never did

I eventually found this fixed it for me, for whatever reason
Go to your once human steam folder
- Right click "ONCE_HUMAN.exe" -> "Create shortcut"
- Change the target to:

C:\Windows\System32\cmd.exe /c "set __COMPAT_LAYER=RunAsInvoker &&ONCE_HUMAN.exe --start_from_launcher=1"

Running via steam still causes restarts but via the shortcut I've had no problems

[Noelle]

Originally posted by vissuluth:

I was getting blue screens/restarts from the beta's, demo, and release.
A few of us reported the problem to the devs back in the betas, they said "we'll fix it", but never did

I eventually found this fixed it for me, for whatever reason
Go to your once human steam folder
- Right click "ONCE_HUMAN.exe" -> "Create shortcut"
- Change the target to:

C:\Windows\System32\cmd.exe /c "set __COMPAT_LAYER=RunAsInvoker &&ONCE_HUMAN.exe --start_from_launcher=1"

Running via steam still causes restarts but via the shortcut I've had no problems

Using that command stopped the PC freezing but the game itself still freezes, usually near barriers. Atleast i can ctrl+alt+del to close the game without restarting my PC but the issue still isn't fixed.

I hope one of the Devs can responds to this thread.

[Gamejunky05]

Are you overclocking ddr5 memory try a lower speed and check voltages.

[merlincomputerwizards]

Originally posted by Gamejunky05:

Are you overclocking ddr5 memory try a lower speed and check voltages.

Its nothing to do with memory speed or voltages
I have been playing for well over 1 week & the game has never crashed once
But after the latest update its crashed 3 times today, where i have had to use the task manager to end the game

[Shin44]

Also having issues after this update.
Mostly stuttering and freezing for a sec, though it doesn't happen all the time, was fine before.

[cr!meZ]

I had some issues with freezing, too. My hardware is more than compliant for a maximum graphics setting but i realized, that the game is crashing once i've turned the fps limiter off. I've changed to maximum fps 120 and it's fine.
But since the last update the game causes my pc crashing with blue screen for unknown reason :(

[EZIO]

my game freezes when i enter prime war area

[Masti]

Originally posted by Dino Trizzle:

Mine freezes temporarily when I go to a specific area on the map.

Could it be someone's got a frame on their base or something? Do you have issues near bases with these anywhere other than that one area?
https://youtu.be/AxAa6DtT4VY

[BoneCoat]

Originally posted by vissuluth:

I was getting blue screens/restarts from the beta's, demo, and release.
A few of us reported the problem to the devs back in the betas, they said "we'll fix it", but never did

I eventually found this fixed it for me, for whatever reason
Go to your once human steam folder
- Right click "ONCE_HUMAN.exe" -> "Create shortcut"
- Change the target to:

C:\Windows\System32\cmd.exe /c "set __COMPAT_LAYER=RunAsInvoker &&ONCE_HUMAN.exe --start_from_launcher=1"

Running via steam still causes restarts but via the shortcut I've had no problems

Wow, bro thats amazing and worked for me! Literally no freezes. Thank u so much.

[Shipper Tat Xanh]

Originally posted by vissuluth:

I was getting blue screens/restarts from the beta's, demo, and release.
A few of us reported the problem to the devs back in the betas, they said "we'll fix it", but never did

I eventually found this fixed it for me, for whatever reason
Go to your once human steam folder
- Right click "ONCE_HUMAN.exe" -> "Create shortcut"
- Change the target to:

C:\Windows\System32\cmd.exe /c "set __COMPAT_LAYER=RunAsInvoker &&ONCE_HUMAN.exe --start_from_launcher=1"

Running via steam still causes restarts but via the shortcut I've had no problems

I LOVE YOU
THIS WORKED GUYS

[IPv5 Advocate]

Originally posted by Masti:

Originally posted by Dino Trizzle:

Mine freezes temporarily when I go to a specific area on the map.

Could it be someone's got a frame on their base or something? Do you have issues near bases with these anywhere other than that one area?
https://youtu.be/AxAa6DtT4VY

i made a fix for this annoying bug where it freezes whenever you try to reach their cloud server. you need to block the outbound connection through your firewall.

1. open windows defender firewall
2. click outbound rules and click new rule
3. click 'custom' then next
4. click 'this program path' and put the path to ONCE_HUMAN.exe , eg C:\Program Files (x86)\Steam\steamapps\common\Once Human\ONCE_HUMAN.exe then click next
5. under 'protocol type' click tcp
6. under 'remote port' click 'specific ports' and type 443 then click next
7. skip 'scope' section by clicking next
8. click 'block connection'
9. skip 'profile' section by clicking next
10. give it a name so you can easily find it (you'll have to enable/disable this a lot)
11. make sure its disabled when launching then enable it after main menu is up

you'll have to edit it yourself if you want it to work all the time because this blocks all 443 connections, which includes their update servers. easy work around is to just disable the rule, launch game until the main menu is reached, then enable the rule.

it stutters when a connection is attempted to be made but its better than 30+ seconds.

i just discovered this fix so im not sure if there are vital 443 connections that are made during gameplay but ive fast traveled and world hopped without issue.

[S L A Y E R]

I have this issue too, with much older hardware (i5-9400F + RX 580 4GB), and I found THE ULTIMATE SOLUTION to this problem even for those who launching from the shortcut method doesn't work for them, simply use DXVK, I found after clearing DX Shader Cache my game would run fine for a few minutes and if I didn't go to the areas that made me crash/freeze I would be fine but that just made 30% of the map unplayable since as soon as I reached those places the whole PC would freeze
so what I did was I used DXVK DX11 DLLs (follow a guide on the internet) and it worked miraculously
it's quite funny since upon visiting all the areas where the game should've frozen my whole PC, the Vulkan API shrugs it off with a bit of stutter and 2-second freezes then it continues to run normally, although I found a few rock textures not loading correctly and I do think those textures are the root cause for these freezes and crashes.

[Ninja Glaander]

Originally posted by S L A Y E R:

I have this issue too, with much older hardware (i5-9400F + RX 580 4GB), and I found THE ULTIMATE SOLUTION to this problem even for those who launching from the shortcut method doesn't work for them, simply use DXVK, I found after clearing DX Shader Cache my game would run fine for a few minutes and if I didn't go to the areas that made me crash/freeze I would be fine but that just made 30% of the map unplayable since as soon as I reached those places the whole PC would freeze
so what I did was I used DXVK DX11 DLLs (follow a guide on the internet) and it worked miraculously
it's quite funny since upon visiting all the areas where the game should've frozen my whole PC, the Vulkan API shrugs it off with a bit of stutter and 2-second freezes then it continues to run normally, although I found a few rock textures not loading correctly and I do think those textures are the root cause for these freezes and crashes.

much easier to just use reshade,it has GUI and lets you pick which DLL to use, Vulkan DLL as well more info should be on Nexus about how to use reshade on once human. just google "once human reshade"

[JudyStarchild]

Originally posted by vissuluth:

I was getting blue screens/restarts from the beta's, demo, and release.
A few of us reported the problem to the devs back in the betas, they said "we'll fix it", but never did

I eventually found this fixed it for me, for whatever reason
Go to your once human steam folder
- Right click "ONCE_HUMAN.exe" -> "Create shortcut"
- Change the target to:

C:\Windows\System32\cmd.exe /c "set __COMPAT_LAYER=RunAsInvoker &&ONCE_HUMAN.exe --start_from_launcher=1"

Running via steam still causes restarts but via the shortcut I've had no problems

sry if this is a stupid question, but what does "change target to" mean? Do i move the shortcut or what?