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此應用程式的開發人員已將一篇留言標為此主題的解答。
討論區規矩與守則
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檢舉此篇文章
Can you please try our basic PC troubleshooting steps[support.ubi.com] in the first instance, to rule out any common issues (such as file corruption or outdated drivers) that may be affecting your ability to save your game?
You've also mentioned your Windows name is in Greek - by this, do you mean Greek lettering / font? If so, have you tested the game on another Windows profile with non-Greek lettering / font out of interest? I'd recommend doing so if not, to allow us to investigate if this is truly a factor. Here[support.microsoft.com]'s a Microsoft FAQ on how to create a new administrative user on Windows 10, in case you're unsure how to do it.
- Ubisoft Support
If you'd prefer, you're welcome to submit a case to us[support.ubi.com] via our website, and provide me with the reference number. I'll view the information there, and it can remain private if you'd prefer that.
- Ubisoft Support
You need a screenshot of what? Not sure what you are asking.
Just to clarify about the name issue: my user on windows is in Latin characters, my Microsoft account associated with my user is in Greek letters. I can provide it if necessary.
This clarification does raise one more question from me - by this do you mean the account you've signed into when registering your user account uses the Greek lettering, but the actual display / username you chose for the profile is in Latin characters?
- Ubisoft Support
Could you please try verifying the game files within Steam, and also test running both Steam and the game .exe with administrator rights[support.ubi.com]? I'd also check that the .exe for the game is not restricted by any firewalls or protocols on your system.
I'll move this thread into our Player Support section in case this issue remains unresolved at this time, and you still need further assistance. I hope you don't mind!
- Ubisoft Support
And it does save at auto save points like after a cutscene plays or when I use Timmy’s fast travel system.
It just won’t save manually.
When creating your case, please include as much detail about the issue as possible, including any troubleshooting steps that you already attempted. Feel free to leave your reference number in a new comment on this thread for me to be able to look at the case and direct it to the appropriate team for you.
- Ubisoft Support
It would be helpful to have the names you use on your respective work / home profiles included in your description, so that I can investigate if special lettering / characters could impact your ability to save or for the game to access / write to the normal directory.
Do you ever find that, after playing further into the game, you are able to save later? Or is the option permanently greyed out?
Include the answers to these questions in your case, and then please leave the reference number here so that I can ensure it reaches the right team for further investigation.Thank you!
- Ubisoft Support
ps. the game doesn't link to uplay and i have tried to verify the game file.
- Ubisoft Support
and i lose what i played at all. i come back to play but it only have new game what??!???