Here is the solution if your game doesn't start because Ubisoft will not bother to post the steps

[doru]

I have the game directly on uPlay but should work the same if you have it on steam.

first find the game installation folder, is called "South Park - The Stick of Truth" by default and once you open it you will have a bunch of files more importantly you need to see this one "SouthPark-TheStickofTruth.exe"

first try this maybe you are lucky, right click on "SouthPark-TheStickofTruth.exe", select properties then in the Compatibility tab, enable "Run this program in compatibility mode" chose windows 7

then enable the option "Disable fullscreen optimizations"

click apply, start the game from the exe. see if it works. post here if it works.

if it doesn't

open both files named engine.ini and config.ini

in config.ini change all options I'm writing bellow

full_screen			= 1
support_aspect_ratio_4_3	= true
support_aspect_ratio_16_10	= true
support_aspect_ratio_custom	= true
use_directx_11			= true

you can set to true the various optional graphics options, here are mine

; render post-process settings
enable_postprocess                      = true
enable_depth_of_field                   = true
enable_bloom                            = true
enable_antialias                        = true
enable_color_correction                 = true
enable_color_controls			= false
enable_fog				= true
enable_heat_haze                        = true
enable_transparent_depth 		= true
motion_blur_enable                      = false
motion_blur_scale                       = 0.5
motion_blur_max_length                  = 0.3
movie_sharpen_amount			= 0.0
movie_sharpen_radius			= 0.0
scaleform_edge_aa                       = 1.0

then inside engine.ini change all options bellow, don't add "notes" text

full_screen					= 1
full_screen_width			= 1920 			note(change these to your desktop resolution)
full_screen_height			= 1080			note(change these to your desktop resolution)
support_aspect_ratio_4_3	= true
support_aspect_ratio_16_10	= true
support_aspect_ratio_custom	= true	
use_directx_11			= true
[Engine.Input]
preferred_device			= keyboard             note(this if you can't pass the Press Start red message if you don't have a gamepad)

reply if this fixed the issue

now if the above don't work,

do the first part of the fix the one with exe compatibility and inside both ini files set

full_screen					= 0

this will start the game in window mode. will work but changing options to full screen will break the game again next time you start it. if you can't pass the "Press Start" message add the preferred device change from above.

if you are on a computer with multiple GPUs like laptops and the above doesn't work write here. I may have a solution for that but I've written too much I have enough for now

[Schulrufer]

Si

[Ubi_TheBerry]

Thanks for sharing this here doru!

- Ubisoft Support

[Feutor]

Hi!
Pls help. Nothing fixes my issue. The game launches and right before the start menu appears, the game just crashes. I am trying to run the game on Windows 11 and it actually worked a week ago...

[doru]

try setting fullscreen to 0

[Feutor]

Originally posted by doru:

try setting fullscreen to 0

Its actually ignoring all changs made in the files and it didnt crash when I did it using a different router
But when we simply turned on offline mode, it still didn't wanna load past a certain intro video. It feels extremely inconsistent

[Feutor]

Originally posted by doru:

try setting fullscreen to 0

yeah, none of my configs are even applied to the game... can you send ne yours?

[Ubi_TheBerry]

Originally posted by Feutor:

Originally posted by doru:

try setting fullscreen to 0

yeah, none of my configs are even applied to the game... can you send ne yours?

Hey Feutor,

I'm sorry to see you're still having issues running the game.

As you noted using Windows 11, please could you try the game in Compatibility Mode[ubi.li] if you haven't done already too?

I'd suggest the further steps in this guide too[ubi.li].

And may we please also know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

Thank you!

- Ubisoft support

[Feutor]

Originally posted by Ubi_TheBerry:

Originally posted by Feutor:

yeah, none of my configs are even applied to the game... can you send ne yours?

Hey Feutor,

I'm sorry to see you're still having issues running the game.

As you noted using Windows 11, please could you try the game in Compatibility Mode[ubi.li] if you haven't done already too?

I'd suggest the further steps in this guide too[ubi.li].

And may we please also know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

Thank you!

- Ubisoft support

I have found the error by going through some forums! It was caused by OneDrive. For some dumbass reason, OneDrive automatically selected the folder path of the savefiles to be uploaded and that screwed up the loading of the game. I disabled OneDrive and that fixed it! This error has been a thing since 2014 lmao

[Ubi-Pegasus]

Originally posted by Feutor:

Originally posted by Ubi_TheBerry:

Hey Feutor,

I'm sorry to see you're still having issues running the game.

As you noted using Windows 11, please could you try the game in Compatibility Mode[ubi.li] if you haven't done already too?

I'd suggest the further steps in this guide too[ubi.li].

And may we please also know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

Thank you!

- Ubisoft support

I have found the error by going through some forums! It was caused by OneDrive. For some dumbass reason, OneDrive automatically selected the folder path of the savefiles to be uploaded and that screwed up the loading of the game. I disabled OneDrive and that fixed it! This error has been a thing since 2014 lmao

Hey there,

Thanks for letting us know! Glad to hear you found the source of the issue.

We always recommend installing the game and the Ubisoft Connect launcher on a hard drive (preferably C) for the best results. So I can imagine the OneDrive automatically selecting the folder path might have impacted this and caused issues.

If anyone else is having issues that are similar, please feel free to try out the step suggested and double-check that OneDrive isn't impacting your game or launcher contents.

- Ubisoft Support

[Dip]

bumping this because it helped me out and could help others

[Ubi-Thrupney]

Good to hear that the steps the community, particularly Doru, has shared were able to help you get the game running, Dip :) I hope you enjoy it!

- Ubisoft Support

[zombro2405]

Hey, whenever I open my SP: TSoT installation folder, I don't see "South Park the Stick of Truth.exe. Could someone possibly help me?

[doru]

check if your windows folder options are set to hide file extensions

[Langeblan]

I tryed all options, nothing work. The game return to windows after logo video at startup.

[Langeblan]

Well, i deleted config.ini and user.ini in my document, and game launched correctly. The game havn't recreated the file config.ini. The saved game path files look to been modified too... Impossible to found where the new folder is for saved party. The game probably modifier and patched and it's not compatible with old save...