Unable to access the DLC in the in-game menu

[Simdeck]

I have purchased the Raven Strike DLC but when I go in game to activate it from the extras/dlc menu I click on it and nothing happens.

Can anyone help?

[Jend. Soedirman]

I Cant accessing the DLC

Hello Dev Game,

I have bought 2 pcs of the DLC that KHYBER STRIKE and ARTIC STRIKE, and these are both was already inserted the SN Key, then i was thought that i should be OK after that right ?, then i try to looking for that in the Home menu but it never i found that until now.

Please Help me.

[UbiBaron]

Thank you for contacting us, alikoerniawan.

Did you purchase the DLCs through Steam, and are they ticked as installed in the DLC section in the Game Library?

- Ubisoft Support

[UbiBaron]

Thank you for reporting this to us, we're sorry to hear you've had issues accessing your DLC content.

Was it purchased through the Steam Store, and is it ticked as installed in the DLC section in the Game Library?

- Ubisoft Support

[Simdeck]

Yes all purchased in steam and yes dlc is in library. When I click on Extras/DLC from within the game menu no pop up appears to activate the dlc. Apparently a lot of other people are having the same issue.

[Jend. Soedirman]

Yes of course, i were bought the DLC from steam directly

[Simdeck]

It doesn't work anymore Ubisoft have binned it.

[Jend. Soedirman]

Oh my God, if it has binned by UBISoft so why the steam can still sale this DLC ?

[Simdeck]

Exactly. Steam also still advertises the game as co op but you can’t play co op because Ubisoft have pulled the servers down.

[Jend. Soedirman]

so do you have nay ideas regarding of my problem ? should i contact comment like this to ubisoft ?

[Simdeck]

Originally posted by alikoerniawan:

so do you have nay ideas regarding of my problem ? should i contact comment like this to ubisoft ?

Yeah complain to Ubisoft. Nobody here can help you. I complained just the other day they said they were working on it. They have been "working on it" for over 2 years now. It's still worth complaining though.

[Jend. Soedirman]

its sick if until 2 years, ok thanks a lot bro for your best answering to me, so the big point is "Never could solved" right ?

[Simdeck]

I doubt it. Ubisoft are not going to start servers for old games if it doesn’t make them any money. I’ve moved onto Ghost Recon Wildlands because my kids want to play coop in these games.

[Jend. Soedirman]

and how about the money ? is it refundable ?

[Simdeck]

I haven’t tried a refund tbh

[Jend. Soedirman]

ok so there is no way from ubisoft to fixing this problem [case damn closed]