Cant find cd key

[Seal]

I cant activate the game any help?

[Ubi-WheelyDuck]

Great question Seal.

The steps in this support article[support.ubisoft.com] should help you

If you encounter any trouble just let us know

-Ubisoft Support🦆

[Seal]

I had to refund the issue was if you right click the game - select manage, the cd key option is not there it might be a bug with the steam update since the dlc "standard key" is there but you cant view it therefore you cant activate the game when the ubisoft client asks you to activate it but still thanks for your efforts.

[WillNobody]

I need help with this too, the option for the CD Keys under Manage is not there for me, and its asking for one on Ubisoft Connect

[76561198412668683]

Originally posted by WillNobody:

I need help with this too, the option for the CD Keys under Manage is not there for me, and its asking for one on Ubisoft Connect

Are you still experiencing this issue?

Just to confirm - is the game fully installed on Steam?

- Ubisoft Support

[barbra striesand the 3rd]

Originally posted by UbiRedbeard:

Originally posted by WillNobody:

I need help with this too, the option for the CD Keys under Manage is not there for me, and its asking for one on Ubisoft Connect

Are you still experiencing this issue?

Just to confirm - is the game fully installed on Steam?

- Ubisoft Support

i need a key too. it is installed and there is no option for a cd key under manage like every other game that needs a cd key.

[Pendragon-7]

having the same issue

[Ubi_TheBerry]

Hey there guys,

Sorry to see you're still having issues launching the game due to this.

To try and resolve this, can you please;

Navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Open the cache folder and move the "ownership" folder to a safe location.

Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Steam as per this guide.[ubi.li]

Please let us know how you get on with this!

- Ubisoft Support

[Ardan]

Where ican get a cd key ?

i just bougt it 6 hours ago

[Alkatron]

Same problem, asked for refund

[Alkatron]

Same problem, launcher asks for an activation code that i can't find anywhere.
Asked refund

[Ubi-Keo]

Originally posted by eLF:

Where ican get a cd key ?

i just bougt it 6 hours ago

To locate a game key:

• In your Steam Library, choose the game from the list.
• Select the cogwheel icon on the right.
• Choose Manage and then CD Keys.

Please also note that the CD key option will only appear if the game is already installed or if the installation is started.

Alternatively, when first launching some older games, Steam will automatically display any key needed for further activation.

- Ubisoft Support

[Archivist]

The CD Keys button does not exist, I'm refunding as well. This is kinda ridiculous.

[76561198868205544]

Originally posted by Meldorn:

The CD Keys button does not exist, I'm refunding as well. This is kinda ridiculous.

Hey! Sorry to hear that you have been experiencing this issue.

We do wish to help you with this, however, have you already gotten the refund?

- Ubisoft Support

[Ardan]

Originally posted by Ubi-Keo:

Originally posted by eLF:

Where ican get a cd key ?

i just bougt it 6 hours ago

To locate a game key:

• In your Steam Library, choose the game from the list.
• Select the cogwheel icon on the right.
• Choose Manage and then CD Keys.

Please also note that the CD key option will only appear if the game is already installed or if the installation is started.

Alternatively, when first launching some older games, Steam will automatically display any key needed for further activation.

- Ubisoft Support

i just want play this game again, but every i play "There was a problem authenticating the ownership of this product"

[Ubi_TheBerry]

Originally posted by Lunar:

Originally posted by Ubi-Keo:

To locate a game key:

• In your Steam Library, choose the game from the list.
• Select the cogwheel icon on the right.
• Choose Manage and then CD Keys.

Please also note that the CD key option will only appear if the game is already installed or if the installation is started.

Alternatively, when first launching some older games, Steam will automatically display any key needed for further activation.

- Ubisoft Support

i just want play this game again, but every i play "There was a problem authenticating the ownership of this product"

Hey Lunar,

Sorry to hear you're unable to boot the game!

This error message is often caused when a player is attempting to play the game with a different Ubisoft account to where they originally launched / activated the game.

Please check for any other Ubisoft accounts you may have and try verifying the game's files[ubi.li].

If there's no change, could you please contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li], where we'll be more than happy to take a closer look and help you regain access.

When creating your case, could you please also include;
- Any alternative email addresses or usernames you may have used
- A screenshot of the following folder; Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

Thank you!

- Ubisoft Support