The Lord of the Rings Online™

The Lord of the Rings Online™

graypilgrim Dec 18, 2012 @ 7:13am
Purchases from LOTRO store
I've tried to purchase turbine points directly from the LOTRO store, with no luck. Following other comments online, I added money to my Steam wallet, but still no luck.

Essentially, I try to buy Turbine Points while in LOTRO (logged in through Steam), select the Add Points option, specify the quantity, and then wait forever while the window reads, "Please wait while we process your transaction."

Am I missing something?
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Showing 1-15 of 16 comments
Zastai Dec 18, 2012 @ 4:35pm 
if playing through steam, it should pop up a steam window at that point to allow you to pay using your steam wallet.
do you have the steam ui integration disabled perhaps? In other words, does shift-tab (or whatever key you have assigned it to) bring up the steam overlay while in game?
graypilgrim Dec 18, 2012 @ 5:16pm 
Originally posted by Zastai:
if playing through steam, it should pop up a steam window at that point to allow you to pay using your steam wallet.
do you have the steam ui integration disabled perhaps? In other words, does shift-tab (or whatever key you have assigned it to) bring up the steam overlay while in game?

Hmmm. When I click the link that says something like "purchase using Steam" (the wording eludes me) the window just shows point/cost quantities; I don't see a a steam popup.

Once the hotfix is finished and I can log back into the game, I'll look into this and report back. If a Steam popup does not appear, I'll poke around and see if I've got it blocked/disabled, but I'm not sure where I'd look. Thank you for responding!
graypilgrim Dec 18, 2012 @ 8:18pm 
Yep. You got it. I noticed that when I quit and relogged into Steam, it said I had to activate a certain UI enhancement, which I then did. Transactions run fine now. Thanks!!
EchoWeasel Dec 25, 2012 @ 12:22am 
Hey. I'm having the same problem with buying points in the lotro store. I've checked to make sure that I'm allowing steam overlay in-game (which doesn't work in the game either), and I've tried adding money to my steam wallet. Nothing's working. Any ideas?
graypilgrim Dec 25, 2012 @ 1:29am 
Are you on mac or pc?
EchoWeasel Dec 25, 2012 @ 1:03pm 
pc
Lucifer Dec 26, 2012 @ 12:48am 
PC as well here and cannot get Steam overlay functioning in LotRO so I can purchase points. I've made sure both the standard Steam settings and the specific program are set to allow overlay. I've tried DX9, DX10, I've tried adding the TurbineInvoker to Steam as a non-Steam game (even though I downloaded it through Steam) and I've tried deleting the ClientRegistry.blob and having Steam recreate one. Tried full screen and windowed mode (and fullscreen windowed).

No luck on any attempt. Still cannot use overlay in LotRO so I cannot purchase points. Overlay is working fine in other games.

Currently running Windows 8 64-bit OS.

Until they find a fix that will work for me for this, I'm going to need to download LotRO separately as a non-Steam game to be able to access in the in-game store (better deals on TP than purchasing a code from outside the game).
Last edited by Lucifer; Dec 26, 2012 @ 12:49am
EchoWeasel Dec 26, 2012 @ 1:04am 
I broke down and bought the cheapest package of points that I could, using the "Get points now-play later" option. I could just punch in the code it sent me, and was able to get the points that way.

It sucks, because I ended up spending more money than I intended to, but I wasn't going to download lotro twice just so I could get their points. That's way too big a pain in the ass, and WAY too much space getting eaten up.
OldloratH Dec 26, 2012 @ 6:06am 
I have the same problem, tried DX11 DX10 DX9, adding the game as a non-Steam, fullscreen, windowed mode nothing worked. I am also on Windows 8 64-bit so I started to think that maybe steam overlay doesn't work on this OS yet. I'll try with another OS today to see if it lets me to purchase points in-game.
Last edited by OldloratH; Dec 26, 2012 @ 6:12am
OldloratH Dec 26, 2012 @ 9:21am 
Yes, that was the problem, I tried with win 7 32-bit and successfully bought the points. I hope that they will bring win 8 support soon.
Last edited by OldloratH; Dec 26, 2012 @ 9:21am
graypilgrim Dec 26, 2012 @ 9:47am 
Unfortunately, since I'm on a mac, I wouldn't know what the fix is. I'm sorry. (Mac is having problems of its own with Steam, though.)
EchoWeasel Dec 26, 2012 @ 11:50am 
It must be Windows 8 then, because that's the OS I'm using.
Henriques[PT] Jan 1, 2013 @ 11:48am 
Same thing... Windows 8 x64 and I can't spend money... lol
ziro Feb 21, 2013 @ 12:37pm 
Windows 8 x64 Me too. I'll be re-installing the game without Steam just so I don't miss out on this weekend's XP boost. Thanks for the "fix"

Steam keeps failing me on these Turbine MMOs
.
Edit: Installing without Steam is faster because you can play while content is still downloading.
Last edited by ziro; Feb 21, 2013 @ 1:07pm
FabulousToast Feb 25, 2013 @ 3:18pm 
On Windows 8 x64, if I run LotRO via TurbineLauncher.exe direct from
\Steam\steamapps\common\Lord of the Rings Online\ and not via Steam then I can buy points okay.
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Date Posted: Dec 18, 2012 @ 7:13am
Posts: 16