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For DDO & LOTRO they both use separate Accounts so having a LOTRO Account =/= DDO Account and the same where a DDO Account =/= LOTRO Account.
One can contact Support to get an e-mail to be for both Accounts but they don't natively offer such.
Yep aware
and in my searching to learn that and try to find away around the fact that by default I cant use the same email for both because someone really through there account management system through :)
I learned that there are plenty of players that would come back but cant be arsed to muck with the mess that is the current account system. Its a VERY trivial thing to integration Steam Authentication with just about anything a web site, directly into the game, etc.
It would take a monkey maybe a couple hours I say that as a monkey that has done this more than a few times. Its VERY low hanging fruit that would improve access to the game and wouldn't hurt anything at all.
That is sadly common with property management groups
If they dont care enough to support the Steam community that is fine there are other games I can go play.
But if they do they will find my feedback here. I'll check back in on LOTRO in a year or so it may even have yet another owner by then :) maybe the account situation will be better to