The Lord of the Rings Online™

The Lord of the Rings Online™

xil_Redwolf May 13, 2016 @ 6:47pm
*RESOVLED* LOTRO Shuts-down computer
*It is 100% a hardware issue that is the cause. Even other games now cause this to happen or don't run as smoothly as they once did.

Has anyone else had this happen lately. I have over 70 hours in this game and this has never happened once, until today; where it has happened 3 times in a row in less than 20 minutes of each other. I have checked the computer log and there is no log of an issue that required the computer to shut-down. Which leads me to be fairly positive that it cannot be a graphics card issue or cpu issue, as posters from 2011 had suggested the issue was to others having this issue back then. No settings or updates or any new software was installed before this started taking place, my computer was running it perfectly fine for those 70+ hours so I know I meet the reqs. I am running a full scan with Microsoft Security Essentials, which will take several hours, but I have extreme doubts that there is anything there that would cause this issue. I changed no settings in game between the time it was working fine and now. I really am out of ideas of what could have set this off. Does anyone else have any other suggestions or ideas? The game hasn't had any updates since the 3rd, so it's not that either. I just am running out of possible explainations as to why all of a sudden this game, and no other, makes my computer shut-down without warning, no blue screen, and no log indicating an overheating or hardware failure. The game doesn't even crash before hand, the computer just shuts-down.
Last edited by xil_Redwolf; May 14, 2016 @ 3:31pm
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Showing 1-8 of 8 comments
cheshirm May 14, 2016 @ 4:01am 
still sounds like hardware failure - overheating cpu, gpu, psu. run one of the many temperature monitoring programs available then run lotro in windowed mode so you can watch the temps while you play.
notice when crash occurs - does it happen EXACTLY at :20, :40, :00 the hour - operating system may be starting a task that causes this.
[BEER4]PureEvil May 14, 2016 @ 4:32am 
Sometimes overclocked hardware can cause such shut downs, even without overheating.
Running-Target May 14, 2016 @ 7:49am 
Microsoft Security Essentials is NOT a good anti-virus scanner. I suggest using Avast Free anti-virus and Malwarebytes free anti-malware as backup scanner. Yeah, i agree with Chestirm, it sounds like a Hardware failure that is brought on by the pressures of running a video game. Try playing other video games that are of similar type and see if the computer shuts down. Try running a Burn In program and see if the computer shutdown then.
Might wanna consider buying a newer computer, or take your computer to a good repairman.
Last edited by Running-Target; May 14, 2016 @ 7:59am
xil_Redwolf May 14, 2016 @ 2:14pm 
Originally posted by Running-Target:
Microsoft Security Essentials is NOT a good anti-virus scanner. I suggest using Avast Free anti-virus and Malwarebytes free anti-malware as backup scanner. Yeah, i agree with Chestirm, it sounds like a Hardware failure that is brought on by the pressures of running a video game. Try playing other video games that are of similar type and see if the computer shuts down. Try running a Burn In program and see if the computer shutdown then.
Might wanna consider buying a newer computer, or take your computer to a good repairman.
You are absolutely right... seems I've fallen behind in up-to-date security. MSE was one of the best you could get for free, but this was also back when Norton was one of worst and seems they are making a come-back now. MSE found nothing, as expected, but I just recently installed Avast, BitDefender and Avira (all free) and so far Avast has found nothing, BitD claims to have found and quar. 2 items. and Avira as last is now at 88% with nothing found. So I'm still fairly certain that it's not a virus or maleware. I'd also like to tell anyone reading that Avira's Title on their scanner is Luke Filewalker >.>

Originally posted by cheshirm:
still sounds like hardware failure - overheating cpu, gpu, psu. run one of the many temperature monitoring programs available then run lotro in windowed mode so you can watch the temps while you play.
notice when crash occurs - does it happen EXACTLY at :20, :40, :00 the hour - operating system may be starting a task that causes this.
This I have yet to do but will after the last scan is finished and a fresh restart. I don't think it's temp, my reasoning being that I am on a laptop and it has run far hotter on other more intensive games than it has ever reached running LotRO. Obviously it could be something has burned out (please no) but I reserve my doubts on that. Time-wise for the (4 times now) that it has happened have occured at varying amount of play. The first was after about maybe 2-3 hours, the second only about 15-20 minutes, and the last didn't even let me load into game, was shut-down while at character select. Then I let my computer rest for solid hour or so just to make sure it wasn't a heating issue (CPU usage wasn't in double digits and Memory Usage not above 30%; absolutely nothing running that could cause any amount of sizable heat generation) and I managed to last longer than the 3rd time, but after about 7 or so minutes in game got another shut-down. So I'm pretty sure it isn't a task, but can always take an actual look like you said, just to be sure.

Originally posted by BEER4PureEvil:
Sometimes overclocked hardware can cause such shut downs, even without overheating.
This, I was not aware of. I haven't gotten into overclocking that much, so my knowledge on it isn't very well off. But is interesting to note; Does this mean that if something were pushing a component beyond its range in a short amount of time (thus no heat to detect) that it would still trigger the safety shut-down?

Yea..., I was like 80% certain it's a hardware issue before posting this, hoping someone could give me a less expensive reasoning. But it just makes too much sense. Even more so since there's no bsod and the game doesn't crash beforehand. My bets are on the cpu though. I've recently discovered that it has been having spikes (which is why I'm running all these scans because that could mean a virus or maleware) for seemingly no apparent reason. So it could be an issue there. GPU could be the culprit too since I am on a laptop that isn't designed for the extensive amounts of gaming I put it through with varying degrees of pushing the limits. Hoping its not, I do need a new computer (2011 recieved) but simply can't afford it. And because of being laptop, not as simple as buying a single piece. TY for the suggestions and input though. If I do discover exactly what the issue is, I'll make sure to post it here just in-case anyone else develops the problem.
xil_Redwolf May 14, 2016 @ 2:49pm 
I can't even get to the character selection screen anymore, rip. I can get past the opening cine's but once it loads everything up I'm back to logging in to windows.
Katahana May 14, 2016 @ 2:52pm 
Try downloading MSI Afterburner and lowering your settings in there,it helped mee when i had an issue with my pc shutting down.
xil_Redwolf May 14, 2016 @ 2:56pm 
Originally posted by Katahana:
Try downloading MSI Afterburner and lowering your settings in there,it helped mee when i had an issue with my pc shutting down.
I'll give it a shot and let you know.
xil_Redwolf May 14, 2016 @ 3:33pm 
100% Hardware issue, as to whether it is a CPU or GPU, I'm still uncertain of as both hit the roof while I was testing other games. Computer is dying, it's so sad. Thanks everyone for your input and advice.
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Date Posted: May 13, 2016 @ 6:47pm
Posts: 8