No subscription found - Login problem

[souf]

Hello, theres some years that i havent played lotro, just downloaded it via steam. I can login in my turbine account and i can login into my https://www.lotro.com/ account, but on the game launcher for no reason it says no subscription found, any hint? Thank you.

[Running-Target]

That turbine account don't have LOTRO on it, it is for some other game that turbine made. You have to have SSG cc send you a product code that you add to that turbine account.

Make a NEW account for LOTRO if you are a New player to LOTRO. Don't bother trying to use an old turbine account that didn't have LOTRO on it. If you insist on using that old turbine account, you have to get Standing Stones Games CC to email you a product key code that you add to your old turbine account.

If you have played LOTRO in the past and have money invested in LOTRO on that old turbine account, then you need to contact SSG CC anyway to get it fixed.

Read here > https://help.standingstonegames.com/hc/en-us/articles/115002036507-I-can-t-login-to-the-game-through-Steam-I-get-the-No-subscription-to-DDO-found-or-No-subscription-to-LOTRO-found-

research here > https://www.lotro.com/forums/forumdisplay.php?15-Customer-Support

Manage your SSG account here > https://myaccount.standingstonegames.com/index.php

SSG CC > https://help.standingstonegames.com/hc/en-us/


If you are having problems making an account on the website:
- Try different web browsers like Internet Explorer or Edge, etc.
- Make sure adblocker extentions are disabled and turn web scripts blockers off.
- Open a fresh browser, Type LOTRO.com in the URL bar and enter, it should send you the webpage for creating your account.
- It has a ReCaptcha thing that you have to check to complete the account, if you fail the reCaptcha, your signup fails.
- It has a Terms of Service and Privacy Policy Check mark that you have to complete for new account.
- Valid passwords are between 6 and 16 characters with at least one number and cannot contain apostrophes.
- Make sure you have confirmed the password.
- Make sure you put in an Email address that has not been used for any Turbine account.
- Make sure you have put in the date of your birth.
- Make sure your Username is unique to you. Maybe if you trying to use a common username it will fail without notice.
- If you are still failing, be aware SSG blocks IPs from certain regions of the world, try using a VPN to sign up, you can play without the VPN.
- Make sure you are using an email address that will stay with you where ever you go, like a website email service and make sure they don't close that email address from lack of use or no payment.
- Make sure your email account is Not sending mail from SSG to the spam or blocking it.
- Try making account at different times, or keep trying, if it fails. Maybe website is too busy or broken.

Sign up here for new account > https://signup.lotro.com/lotro.php?ftui=LOTROWeathertopHCVideo&cl=75&hf=0&abrs=439_1535503653&interstitial=true