Old Account tells me subscription not found

[Romey1son]

I downloaded the game again after a couple of years and it tells me my old account has no subscription or something, so log into turbine and the only account on there is for D&D, WTF?

[Kiss My Ax]

Contact LOTRO support

[cheshirm]

https://help.standingstonegames.com/hc/en-us/articles/115001511247-How-do-I-contact-support-

[Running-Target]

Make a NEW account for LOTRO if you are a New player to LOTRO. Don't bother trying to use old turbine account that didn't have LOTRO on it. If you insist on using that old turbine account, you have to get Standing Stones games CC to email you a product key code that you add to your old turbine account.

If you have played LOTRO in the past and have money invested in LOTRO on that old turbine account, then you need to contact SSG CC anyway to get it fixed.

Read here > https://help.standingstonegames.com/hc/en-us/articles/115002036507-I-can-t-login-to-the-game-through-Steam-I-get-the-No-subscription-to-DDO-found-or-No-subscription-to-LOTRO-found-

research here > https://www.lotro.com/forums/forumdisplay.php?15-Customer-Support

Manage your turbine account here > https://myaccount.turbine.com/index.php

SSG CC > https://help.standingstonegames.com/hc/en-us/


If you are having problems making an account on the website:
- Try different web browsers like Internet Explorer or Edge, etc.
- Open a fresh browser, Type lotro.com in the URL bar and enter.
- Make sure adblocker extentions are disabled and turn web scripts blockers off.
- It has a ReCaptcha thing that you have to check to complete the account.
- It has a Terms of Service and Privacy Policy Check mark that you have to complete for new account.
- Make sure you have confirmed the password.
- Make sure you put in an Email address that has not been used for any Turbine account.
- Make sure you have put in the date of your birth.
- Make sure your Username is unique to you. Maybe if you trying to use a common username it will fail without notice.

Sign up here for new account > https://signup.lotro.com/lotro.php?ftui=LOTROWeathertopHCVideo&cl=75&hf=0&abrs=439_1535503653&interstitial=true

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[Elitewrecker PT]

How many are "a couple years", I didn't play for 4 years and when I came back I just had to log in like previously and pick a server to transfer my characters due to a merge that happened in the meantime.

[Romey1son]

only 3 years its ok i worked it out thanks so much