Username and Password Incorrect?

[Reifam]

It keeps saying my username and password are incorrect. I just made this account. Tried resetting the password. That didn't fix it. Neither did relaunching. Any idea why or how to fix?

[spiritwulf1959]

WTF is going on with this game can't they get anything right?

[swclesley]

Its scheduled maintenance, will be up soon.

[spiritwulf1959]

so are they running 2 hours late then?

[tothor]

why now?

[swclesley]

Its down from 8am-12pm EST and its currently 9;:11 EST so not running late at all.

[Elitewrecker PT]

Originally posted by tothor:

why now?

It's weekly scheduled.

[swclesley]

from the launcher

Downtime Notice: Wednesday, November 13th 8:00 AM - 12:00 PM Eastern (-5 GMT)
Tue, 12 Nov 2019 21:47:02 +0000
The LOTRO game worlds will be unavailable from 8:00 AM - 12:00 PM Eastern (-5 GMT) on Wednesday, November 13th to release Update 25.0.1. Click here for the Release Notes.{/quote]

[spiritwulf1959]

oh ok cheers, not sure how to work the euro times out lol i'll just wait longer then lol

[NavFamG]

Originally posted by Reifam:

It keeps saying my username and password are incorrect. I just made this account. Tried resetting the password. That didn't fix it. Neither did relaunching. Any idea why or how to fix?

While the servers are currently down, there is a bug that pops up from time to time where the launcher refuses to accept the password, even if you change it.

Best bet is to go to the 'My Account' page and reset your password there. Might take a couple of times but generally works in the end. I've had to do it that way before too.

[Reifam]

Just checked. It still says they are incorrect.

[Reifam]

Ok, Reset again, and now they work. Weird.