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I looked it up and saw some chatter online saying that it was a known problem back in 2017 during the winter sale, and that the guy seems to think it's an issue with sales themselves. How exactly, I have no idea, since the average concurrent players isn't even that high at the moment. But yeah. Hopefully it'll improve again after the sale.. *shrug*
Edit: Noticed when sometimes having issues disconnecting 5+ times that both parties restarting the game worked to get a stable connection. Hope this continues to help anyone having these issues.