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In the ambient generic path, did you use the Sound Browser to find your sound ? If you only took the sound name, and added it, that's probably why it doesn't work.
Any sound should be located in <root>/sound/aSubFolder/
(You could put it in any subfolder, or even directly in sound (but that's not clean))
The path in the ambient generic would then be:
aSubFolder/name_of_your_sound.wav
By the way, all .wav sound can be previewed in Hammer. If you cannot, that mean it's not the good path. So fix it.
The wav is located in your game folder or another folder ?
because sounds is not a valid folder
all games use sound
try snd_rebuildaudiocache in csgo console.