Ch. V: Entering Vizima with Zoltan - Bug?

[Friedrich_august3]

Hi there,
So, I am currently at the chapter V before entering Vizima. I had spoke to Vincent, Karmen, and Radovid and then I met Zoltan on my way to Vizima - he asks to help him to get into the city to save refugees (or something like that). After that on my way to Vizima I fight some squad of the order soldiers - and here comes the trouble.
Sooner ol later during the fight the game crushes. I had similar issues before but then I just have changed the resolution for a couple of minutes - and changed it back right with no consequences. Now it doesn't work...
I believe that crush happens after you (or your allies) kill some nubmer of enemies - maybe there should be a cutscene or something.
So, I would be very grateful if someone could help.

[Rudi-v]

Could be some missing, or corrupt files. First, if you haven't already done so, verify your game files. Secondly, the game runs very poorly if you have a lot of 'saves', so delete all but the last dozen, or so, then try playing again. To permanently delete those saves, you will have to disable your "steam cloud saves sync" feature first, otherwise the steam cloud will put those saves right back as soon as you start the game, and you'll be back at square one. Doing these simple things has definitely made my game, and a lot of players' games play much better. I, personally never re-enabled that 'cloud' feature, and my game has run almost flawlessly ever since. Maybe these steps will work for you, too.

[Friedrich_august3]

Originally posted by Rudi-v:

Could be some missing, or corrupt files. First, if you haven't already done so, verify your game files. Secondly, the game runs very poorly if you have a lot of 'saves', so delete all but the last dozen, or so, then try playing again. To permanently delete those saves, you will have to disable your "steam cloud saves sync" feature first, otherwise the steam cloud will put those saves right back as soon as you start the game, and you'll be back at square one. Doing these simple things has definitely made my game, and a lot of players' games play much better. I, personally never re-enabled that 'cloud' feature, and my game has run almost flawlessly ever since. Maybe these steps will work for you, too.

Thanks, will disable cloud saving. But can you please clarify what should I do to verify my files?)

[max.strauss]

Originally posted by Friedrich_august3:

...But can you please clarify what should I do to verify my files?)

https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

Btw.: Don't delete your saves without backup copies. You never know ...

[Friedrich_august3]

So, I did the both things you guys mentioned, but the game still crashes...

[asmaa.newsletters]

I had the exact same problem. What worked for me was reducing the resolution and disabling fullscreen.
You can do both in "options" once the game is launched. Save and then you can reset the resolution.

[Friedrich_august3]

So, I'm not sure whether I fixed the bug or just leave the bugged area fast enough.

So, on the Internet I found advice that you should change control mode to Isometrics. I did so. At the same time, I discovered that I was going the wrong way at first (probably). So instead of running to the gate to the Temple Quarter (where the order troops come from) I run to the gates of Old Vizima (which is on the side of the elven troops) and entered the gate. It wasn't the last crash (unfortunately) but it helped me to avoid it here.

Again, I'm not sure whether choosing the isometrics helped here or I just went to a different location to soon so that the bug just didn't have enough time to happen. So you can try it separatelly or both at the same time :)

P.S. Asmaa, reducing the resolution didn't work in my case - I try it first and foremost since it did help to fix some crashes before. But I didn't heard about disabling fullscreen more, so I'll probably try it the next time. Thanks.