Why I can't play it?

[JBite]

My gaming laptop is very powerful, but, when I start the game, the screen seems totally black and I can't play the game. Will you fix that!? I bougth the gam and I can't play it!!!!!

[JBite]

Originally posted by Spawk:

What are the specs on your very powerful gaming laptop, and have you tried windowed mode yet?

No, what's that?

[mhenry_101381]

Originally posted by JBite:

Originally posted by Spawk:

What are the specs on your very powerful gaming laptop, and have you tried windowed mode yet?

No, what's that?

He means what hardware do you have?

Windowed mode is essentially that. Run the game in a window, not full screen.

[Daring Ninja]

You may need to force the game to use your dedicated GPU.

[JBite]

Originally posted by mah_101381:

Originally posted by JBite:

No, what's that?

He means what hardware do you have?

Windowed mode is essentially that. Run the game in a window, not full screen.

Ok, thank you ;)

[JBite]

Originally posted by Spawk:

Originally posted by JBite:

No, what's that?

Right-click the game in your Steam library, go to Properties > General, click 'Set launch options', add “-windowed” to the launch options and see if that helps. Also, again, please post your system specs.

Thank you so much dude ;)

[hyperion]

Originally posted by Spawk:

Originally posted by JBite:

No, what's that?

Right-click the game in your Steam library, go to Properties > General, click 'Set launch options', add “-windowed” to the launch options and see if that helps. Also, again, please post your system specs.

This

[JBite]

Originally posted by Spawk:

Originally posted by JBite:

No, what's that?

Right-click the game in your Steam library, go to Properties > General, click 'Set launch options', add “-windowed” to the launch options and see if that helps. Also, again, please post your system specs.

Well it didn't worked, but thank you by the way

[trek554]

LIST YOUR SPECS

jeez no point in dragging this out when it could just be your hardware is not sufficient.

[JBite]

Originally posted by Spawk:

OP, it's clear you don't know your system specs, otherwise you would have posted them by now. Please go to Help > System Information in the Steam client, copy what it says there and post it here. If we don't know your system specs, we can't help you.

ok

[JBite]

Originally posted by Spawk:

OP, it's clear you don't know your system specs, otherwise you would have posted them by now. Please go to Help > System Information in the Steam client, copy what it says there and post it here. If we don't know your system specs, we can't help you.

Información sobre el procesador:
Fabricante: GenuineIntel
Familia de la CPU: 0x6
Modelo de la CPU: 0x45
Stepping de la CPU: 0x1
Tipo de CPU: 0x0
Velocidad: 2295 MHz
Procesadores lógicos: 4
Procesadores físicos: 2
HyperThreading: Compatible
FCMOV: Compatible
SSE2: Compatible
SSE3: Compatible
SSSE3: Compatible
SSE4a: No compatible
SSE41: Compatible
SSE42: Compatible

Información sobre la red:
Velocidad de la red:

Versión del sistema operativo:
Windows 8.1 (64 bits)
NTFS: Compatible
Códigos Criptográficos del Proveedor: Compatible 311 0x0 0x0 0x0

Tarjeta de vídeo:
Controlador: Intel(R) HD Graphics Family

Nombre de controlador de DirectX: aticfx32.dll
Versión de controlador: 10.18.10.3355
Versión de controlador de DirectX: 8.17.10.1230
Fecha de controlador: 15 de noviembre de 2013
Versión de OpenGL: 4.2
Densidad de color del escritorio: 32 bits por píxel
Frecuencia de actualización del monitor: 60 Hz
Tarjeta DirectX: Intel(R) HD Graphics Family
Identificador del fabricante: 0x8086
Identificador del dispositivo: 0xa16
Número de monitores: 1
Número de tarjetas de vídeo lógicas: 1
No se ha detectado ninguna interfaz SLI o Crossfire
Resolución de pantalla principal: 1366 x 768
Resolución de escritorio: 1366 x 768
Tamaño de pantalla principal: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
No se ha detectado el tipo de bus principal
Memoria VRAM principal: -1984 MB
Modos MSAA compatibles: 2x 4x 8x

Tarjeta de sonido:
Dispositivo de sonido: Altavoces (Realtek High Definit

Memoria:
RAM: 8072 Mb

Varios:
Idioma de la IU: Español
Micrófono: Not set
Tipo de soporte: No determinado
Espacio total en disco disponible: 929515 MB
Bloque libre más grande en el disco: 450627 MB
Fecha de instalación del SO: ene. 01 1970
Controlador de juego: None detectado(s)

Software instalado:
4K Video Downloader 3.4
abMedia
abPhoto
Acer Launch Manager
Acer Portal
Acer Power Management
Acer Recovery Management
Acer Remote Files
Aloha TriPeaks
AMD Accelerated Video Transcoding
AMD Catalyst Control Center
AMD Catalyst Install Manager
AOP Framework
Batman™: Arkham Knight
Batman: Arkham City GOTY
Canales de juegos
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Catalyst Control Center Profiles Mobile
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
ccc-utility64
Cradle Of Egypt Collector's Edition
eBay Worldwide
ETDWare PS/2-X64 11.6.27.201_WHQL
FINAL FANTASY XIV: A Realm Reborn Free Trial
Google Chrome
Google Update Helper
Governor of Poker 2 Premium Edition
Identity Card
Instalación de DivX
Intel® Trusted Connect Service Client
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Java 8 Update 31
Java Auto Updater
League of Legends
Life Is Strange™
Live Updater
LiveUpdateWPP
Los Sims™ 4
Luxor Evolved
Magic Academy
McAfee WebAdvisor
Microsoft Office
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Nero BackItUp
Nero BackItUp 12 Essentials OEM.a01
Nero BackItUp Help (CHM)
Nero ControlCenter
Nero ControlCenter Help (CHM)
Nero Core Components
Nero Launcher
Nero RescueAgent
Nero RescueAgent Help (CHM)
Nero Update
Norton Online Backup
NVIDIA PhysX
OEM Application Profile
Office Addin
Origin
Peggle Nights
Plants vs. Zombies - Game of the Year
Prerequisite installer
PX Profile Update
Qualcomm Atheros Bluetooth Suite (64)
Qualcomm Atheros WLAN and Bluetooth Client Installation Program
Realtek High Definition Audio Driver
Scribblenauts Unmasked
Skype™ 7.5
Skype Click to Call
Spotify
Steam
Tango Fiesta
The Chronicles of Emerland Solitaire
Trinklit Supreme
Update Installer for WildTangent Games App
VC80CRTRedist - 8.0.50727.6195
vi-view uninstall
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)
VLC media player
Web Protector Plus (uninstall only)
WildTangent Games
WildTangent Games App
Windows Movie Maker 2.6
WinRAR 5.21 (32-bit)

It is in spanish, sorry.

[Emperor Noctis]

when i got this it was the games resolution was set to something my monitor did not support

[JBite]

Originally posted by Spawk:

Originally posted by JBite:

Intel(R) HD Graphics Family

There's your issue. That is far below the minimum GPU requirement for the game.

So, I can't play the game with my ONLY computer?

[trek554]

Originally posted by JBite:

Originally posted by Spawk:

There's your issue. That is far below the minimum GPU requirement for the game.

So, I can't play the game with my ONLY computer?

no you cant.

and from now on dont call your pc "powerful" because its not. your gpu is too slow for any demanding modern game.

[JBite]

Originally posted by Spawk:

Originally posted by JBite:

So, I can't play the game with my ONLY computer?

Depends on what kind of Intel HD graphics processor you have. Worst case scenario, it doesn't support DirectX 11 and you can't even start the game. Best case scenario, you will get terrible or even unplayable frame rates. Either way, you won't be running the game well on that.

Go to the Windows start menu and type in 'DXDiag', then look at the system and display tabs to find your exact processor and video card and post them here.

ok

[trek554]

Originally posted by Spawk:

Originally posted by JBite:

So, I can't play the game with my ONLY computer?

Depends on what kind of Intel HD graphics processor you have. Worst case scenario, it doesn't support DirectX 11 and you can't even start the game. Best case scenario, you will get terrible or even unplayable frame rates. Either way, you won't be running the game well on that.

Go to the Windows start menu and type in 'DXDiag', then look at the system and display tabs to find your exact processor and video card and post them here.

that is probably still just going to say Intel HD family. really it does not matter as the fastest he could possibly have is HD4600 and it is NOT going to play this game at all.