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Well I did pre-order it yet don't have it :(
It's the Batman Beyond skin without cloak.
Cloak comes only out when you fly.
Looks very cool.
I's on the season pass.
I have it on the PS4.
http://www.giga.de/spiele/batman-arkham-knight/tipps/batman-arkham-knight-skins-freischalten-fuer-batman-so-bekommt-ihr-mehr-outfits/
If it isn't showing up in the DLC list on your main game page, try right clicking on the game and checking the DLC tab. It might be there but not checked for installation. In my experience, that list always matches the list on the game page, so this is a bit of a long shot. If it isn't there, I don't know what else to suggest.
Did you by chance get it via the Nvidia deal with a Video Card? If so, unfortunately that doesn't count as a pre-order and doesn't qualify. That was my issue
Ahhh I thought that did count as pre-ordering, Oh well guess we gotta wait for them to decide to make the skins available to everyone who didn't pre-order.