Common fixes for Batman: Arkham Knight

[Charlie]

This thread contains some of the most common fixes for Batman: Arkham Knight, please read each step closely.

Make sure you meet the minimum requirements

Before going any further, please make sure you meet the minimum requirements for this game

OS: Windows 7 Service Pack 1 or higher — 64bit Operating System is required
Processor: Intel Core i5-750 @ 2.67GHz or AMD Phenom II X4 965 @ 3.40GHz
Memory: 6GB of RAM
Graphics: NVIDIA GeForce GTX 660 or AMD Radeon HD 7870 — 2GB of VRAM minimum
DirectX: Version 11
Network: Broadband Internet connection
Storage: 45GB of available space for the base game with no DLC

For best results, I would recommend you meet or exceed the recommended requirements

OS: Windows 7 Service Pack 1 or higher — 64bit Operating System is required
Processor: Intel Core i7-3770 @ 3.40GHz or AMD FX-8350 @ 4.00GHz
Memory: 8GB of RAM
Graphics: NVIDIA GeForce GTX 760 or AMD Radeon HD 7950 — 3GB of VRAM or more
DirectX: Version 11
Network: Broadband Internet connection
Storage: 75GB of available space for the Premium Edition with all the DLC

For the best results with Batman: Arkham Knight, I would recommend the following:

- 16GB of RAM (or more) in dual channel mode

- A graphics card with 4GB of VRAM (or more)

- Have the game installed to an SSD if possible, this will help reduce load times and texture pop-in

- Use either Windows 10 or Windows 11, as both of these use WDDM 2.0 (or newer), which improves VRAM management

Make sure you are running the latest GPU drivers

One of the most common reasons people have issues with Batman: Arkham Knight is because of outdated GPU drivers, install the latest GPU drivers from the links below.

• For AMD graphics cards:
  
  https://www.amd.com/en/support
  
  
• For NVIDIA graphics cards:
  
  https://www.nvidia.com/Download/index.aspx?lang=en-us
  
  
• For Intel integrated graphics or Intel Arc graphics cards:
  
  https://www.intel.com/content/www/us/en/download-center/home.html

Manually re-install redistributables

One of the most common issues people have with Batman: Arkham Knight are related to missing or corrupt redistributables; such as MSVCP100.dll, MSVCR100.dll and any D3D errors are usually caused by missing and/or corrupt redistributables.

Go to your Steamworks Shared installation folder and click _CommonRedist

\Steam\steamapps\common\Steamworks Shared\_CommonRedist

You should now see three folders;
DirectX
DotNet
vcredist

• Open the DirectX folder and run "DXSETUP"
  
• Open the DotNet folder and run "NDP452-KB2901907-x86-x64-AllOS-ENU"
  
• Open the vcredist folder and within the 2010 and 2012 folder run both the x64 and x86 installers.

Resetting config files

If you have previously used any tweak tools or mods, I would recommend deleting the game's config and XML files, this will cause the game to make fresh new files which can improve performance and eliminate crashes and other issues.

Delete the
"GFXSettings.BatmanArkhamKnight.xml" file, located in

C:\Users\YOURNAME\Documents\WB Games\Batman Arkham Knight

Then delete the games Binaries and Config folder, if you right click the game in your Library and select 'Properties', from here go to the 'Local Files' tab and select 'Browse Local Files'. From here delete the 'Binaries' folder, open up the 'BMGame' folder and delete the 'Config' folder.

Now while you still have the Batman: Arkham Knight Properties windows open select 'Verify integrity of game files' — this will vary depending on the speed of your PC.

Verify integrity of game files

Another common issue people experience with Batman: Arkham Knight are the result of missing or corrupt game files.

Video Link:
https://www.youtube.com/watch?v=mdJPQ-Ve22I

Disable in-game V-Sync and force V-Sync using your GPU control panel or RivaTuner Statistics Server

I won't go over this in too much detail, as this depends on what GPU you have and would be subject to change as GPU control panels evolve, but you can obtain noticeably better 1% and 0.1% lows by disabling the in-game V-Sync and forcing V-Sync, either using your GPU control panel or forcing it by using a program like Rivatuner Statistics Server.

The Arkham Quixote DLL Fix

In March 2020, a user by the name of 'Sherief' modified one of the DLL files from ReShade to allow Batman: Arkham Knight to recycle textures, resulting in better performance when traversing the map at the expense of higher VRAM usage, you can read more and download the mod here: https://sherief.fyi/post/arkham-quixote/

Caveats of this mod are as follows

- You cannot use any NVIDIA GameWorks effects
- Overlays aside from the Steam overlay will likely crash the game
- In parts of the game it can cause issues with exposure

If you have beefy enough hardware, you can probably get by without this mod, but it's worth a shot if you are having issues.

Hardware Accelerated GPU Scheduling

In Windows 10 version 2004, Microsoft introduced Hardware-Accelerated GPU Scheduling (HAGS), this feature is enabled by default in Windows 11 if your hardware supports it.

Some users have reported that having Hardware-Accelerated GPU Scheduling enabled has a big performance impact for Batman: Arkham Knight.

If enabled, you may want to try disabling this feature

You can do so my going to Windows Settings > System > Display > Graphics Settings and making sure Hardware-Accelerated GPU Scheduling is off.

Misc fixes

If you are using or have used any tools or tweaks that adjust the graphics/config settings of the game, try disabling/reverting these changes. Also try disabling any game-overlay programs, such as FPS counters or recording software, to see whether these may be causing any issues with the game.

If you have made edits to config files for Batman: Arkham Knight in the past to improve performance, through the use of 3rd party tools or guides, reset your graphics settings using the steps stated in this guide to revert them back to defaults.

Final notes

The NVIDIA GameWorks effects seem to get regularly broken by NVIDIA driver updates, you may find that during the main story the GameWorks effects run fine, however in the AR challenges and Arkham Episodes, crashing is much more common. If you experience this, disable all NVIDIA GameWorks effects.

If you are still unsatisfied with performance, remember if you purchased the game on Steam you are entitled to a refund if you have under 2 hours playtime and purchased the game within 14 days.

[Crunchy[Daz]]

Originalmente postado por JosEduardo:

what about the crashes..........................

If you're AMD, try install 15.7.1 I didn't think I would have to go back that far but I did and the game works. It doesn't perform as good as current drivers, but it shouldn't crash.

[JosEduardo]

Originalmente postado por Crunchy:

Originalmente postado por JosEduardo:

what about the crashes..........................

If you're AMD, try install 15.7.1 I didn't think I would have to go back that far but I did and the game works. It doesn't perform as good as current drivers, but it shouldn't crash.

Here you go my friend, and yes i tried everything....to be the most honest possible, i can tell you this, it´s really a shame that the cracked version CPY, tweaked, worked better than the original......i´m really disappointed, and WB stopped answer me, and i own the game now.....they only say to check my files, and other basic things.....with weeks between answers....Jesus...i really want to own this game, but like this....i prefer a refund, and play with the cracked one......it´s so embaracen that even i´m embarneced with what i´m saying, and i fell cheated of just trying to be honest, and give my support to a fantastic hero game...........


https://www.dropbox.com/s/bjjr0ogfa97sjx3/DxDiag.txt?dl=0
https://www.dropbox.com/s/odd8stwl5r2mqzo/GT72S_6QE%2820160204%29.txt?dl=0
https://www.dropbox.com/s/fnxtp6s8ha8lza5/NVIDIA%20System%20Information%2001-12-2016%2022-09-28%20.%20Installation%20Before%20Factory%20Partition%20Recovery%20-%20I%20Have%20The%20Emitter%20Properly%20Installed%2C%20no%203D%20options%20%28Photo%202%29.txt?dl=0

[LookWhatICanDo]

i\ve went back to AMD 15.8 beta,because 15.7 has that damn virtual super resolution and my monitor is an LG with 1680x1050 max resolution and i can't duplicate my monitor and my TV (samsung smart tv 81cm) with the same resolution,the max i can put is 1680x900 and it's so damn ockward....and i;ve played more then 2h yesterday after i instaled this version.Ohh and btw friday i formateted my pc and i've put the crimson catalyst and after 30 min the same crash....so,in the end 15.8 is working for me...for now,i hope it will stop with the crashes!!....i wish the game wore made by the ones that maked arkham origins,because this igets f*cked us all with this crappy port!!!

[Wezilla]

and that Snow need to stopped.

[MALIBOG]

Thanks for posting this, GhostMotley! It's kinda intimidating that this game needs everything outlined above for it to work. I'm planning to buy a video card because my PC only has the motherboard's built-in graphics processor (but I was still able to play Arkham Origins). Hope a new card will make the game playable, haven't bought the game yet though...

[Charlie]

Originalmente postado por Antihero:

Thanks for posting this, GhostMotley! It's kinda intimidating that this game needs everything outlined above for it to work. I'm planning to buy a video card because my PC only has the motherboard's built-in graphics processor (but I was still able to play Arkham Origins). Hope a new card will make the game playable, haven't bought the game yet though...

The game actually works quite well now; typically if you do experience an issue you will only need to do one of these, not every single one.

[tazamiga]

Originalmente postado por TopperHarley:

The thing I've noticed about this game is the high cpu usage when capped to 60 ingame. I have an i5 3330 3.00Ghz which is above min and it runs at around 70-90 % and when game hitches then it hits close to 100%. When I run game on 30 cap my cpu never goes above 70 and there are no hitches. When I change my resolution to the lowest settings the cpu still hits close to 100% (60 Cap) during hitching!! What gives?? Am I doomed not to play this game at 60 with my cpu??? Time to move on me thinks...

You could try overclocking it , but you really need a strong GPU more so than CPU for this game.

[TopperHarley]

Originalmente postado por tazamiga:

Originalmente postado por TopperHarley:

The thing I've noticed about this game is the high cpu usage when capped to 60 ingame. I have an i5 3330 3.00Ghz which is above min and it runs at around 70-90 % and when game hitches then it hits close to 100%. When I run game on 30 cap my cpu never goes above 70 and there are no hitches. When I change my resolution to the lowest settings the cpu still hits close to 100% (60 Cap) during hitching!! What gives?? Am I doomed not to play this game at 60 with my cpu??? Time to move on me thinks...

You could try overclocking it , but you really need a strong GPU more so than CPU for this game.

Hi, U cant overclock this chip cause it's not a ' k ' version. Anyways I've ordered an i5 6600k and asus z170 pro gaming mobo with 16 gb 2400Mhz ram ( arriving 2moro) so hopefully some of my newer games will get a little boost!

[JosEduardo]

what about the crashes in win 10..........................

[Charlie]

Originalmente postado por JosEduardo:

what about the crashes in win 10..........................

POST... THE.... CRASH.... MESSAGE...

[JosEduardo]

Originalmente postado por GhostMotley:

Originalmente postado por JosEduardo:

what about the crashes in win 10..........................

POST... THE.... CRASH.... MESSAGE...

it doesn´t have one, just crashes...........i have an MSI GT72S Dominator Pro G, with a GTX 980M 8gVRAM......SO I THINK I SHOULD´NT HAVE NO PROBLEM

the answers from W.B. are in a loop here
this is their last one
Unfortunately, Windows 10 is not officially supported for this game. When it is supported, the system requirements for Batman: Arkham Knight will be updated on Steam. However, we would still be happy to assist you with your issue.

Please try to run the game in compatibility mode for Windows 7 or Windows 8 (you may have to try both) and as an administrator. In order to do so, please follow these steps:

1. Find the main BatmanAK.exe file of the game which is usually under C:\Program Files (x86)\Steam\SteamApps\common\Batman Arkham Knight\Binaries\Win64.
2. Right click it and select Properties.
3. Click the 'Compatibility' tab and then tick the box labelled 'Run this program in compatibility mode for'. Now, select either Windows 7 or Windows 8 (you can use trial and error and see if it runs better under one of the two).
4. Activate as well the option 'Run this program as an administrator'.
5. Click OK and test the game.


so......no solutions....

[Charlie]

Originalmente postado por JosEduardo:

it doesn´t have one, just crashes...........i have an MSI GT72S Dominator Pro G, with a GTX 980M 8gVRAM......SO I THINK I SHOULD´NT HAVE NO PROBLEM

Check the Windows Event Viewer logs.

Usually when the game crashes users will see something like this

http://kepfeltoltes.hu/150714/Batman_error_www.kepfeltoltes.hu_.png

the answers from W.B. are in a loop here
this is their last one
Unfortunately, Windows 10 is not officially supported for this game. When it is supported, the system requirements for Batman: Arkham Knight will be updated on Steam. However, we would still be happy to assist you with your issue.

Please try to run the game in compatibility mode for Windows 7 or Windows 8 (you may have to try both) and as an administrator. In order to do so, please follow these steps:

1. Find the main BatmanAK.exe file of the game which is usually under C:\Program Files (x86)\Steam\SteamApps\common\Batman Arkham Knight\Binaries\Win64.
2. Right click it and select Properties.
3. Click the 'Compatibility' tab and then tick the box labelled 'Run this program in compatibility mode for'. Now, select either Windows 7 or Windows 8 (you can use trial and error and see if it runs better under one of the two).
4. Activate as well the option 'Run this program as an administrator'.
5. Click OK and test the game.


so......no solutions....

Ignore this, the game runs fine, actually it runs better on Windows 10 because of WDDM 2.0

Have you tried the usual like verifying game cache? Reinstalling redistributables? Doing a clean install of the latest GPU drivers?

[Buck]

Originalmente postado por JosEduardo:

Originalmente postado por GhostMotley:

POST... THE.... CRASH.... MESSAGE...

it doesn´t have one, just crashes..........

It almost certainly does. Crashes to Desktop (CTD) with no error CAN occur , but most of the time you'll see a "application has stopped working" dialog box which doesn't present any extended info like older versions of Win9x did.

Ostensibly, this was done to improve the "user experience", but it makes it impossible to get info about a crash unless you know where to look. You may sometimes see a "View Problem Details" dropdown, but most of the time you need to go look in the Windows event viewer and search for any application error event messages for the program you were using - batmanak.exe in this case.

Go to Control Panel -> Event Viewer -> Administractive Events -> hit ctrl+f and type "batmanak.exe", and look for an event that occurred at the date/time of the crash. You'll find output in the "general" box that looks like this -- (from an old crash on my own machine)

Faulting application name: BatmanAK.exe, version: 1.5.2.0, time stamp: 0x566a2a15
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
Exception code: 0xe06d7363
Fault offset: 0x000000000002a1c8
Faulting process id: 0x3fb4
Faulting application start time: 0x01d14c31a31c6efd
Faulting application path: J:\SteamLibrary\steamapps\common\Batman Arkham Knight\Binaries\Win64\BatmanAK.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: d1080366-83a5-4202-ba2a-95f9026ebace
Faulting package full name:
Faulting package-relative application ID:

The important bits here are the "faulting module name", and the "exception code". I don't think I ever actually bothered analyzing this particular crash, but basically what happened here was an exception was thrown by the Visual C+ runtime , probably because It couldn't find a driver or directx capability it was looking for.

Originalmente postado por GhostMotley:

Usually when the game crashes users will see something like this

http://kepfeltoltes.hu/150714/Batman_error_www.kepfeltoltes.hu_.png

What he's showing here is an Unreal Engine Exception crash. This sort of output doesn't always happen, but it frequently will if the exception is thrown by Unreal C.
You'll notice alot of "filename not found" thingys in there, that doesn't mean a file is missing from your computer, it does that because it can't find the debugging files it needs because the symbol files are not included with the game (usually only programmers need those). In this case it's not giving any real clues, only the game itself and the OS kernel are implicated, so it's probably a driver or other kernel related issue such as overclocking or memory problems at cause.

Many times you'll see a specific file such as mscvrt100.dll, which is a visual C runtime library implicated. If that happens, it can mean that visual c is damaged, or it threw an exception because it couldn't find a feature/function elsewhere (directx or physx support, for example) that it needed. Thus, crash!.

[DemolitionMan]

Hi there,

I just bought Arkham Knight through Steam, and I keep getting the same error message when I try to start the game:

Fatal error!
BUILD_JULY_2012 1131609 07-01-2016 16:36.11 Game
Address = 0x0 (filename not found)

I did most of the suggested things above, but it still gives me the same message...

Could any of you help me with this? That would be great!

Specs of my laptop:
Intel Core i7-4710MQ (2.5Ghz)
Windows 8.1 (64-bit version)
8Gb RAM
...

[LookWhatICanDo]

Originalmente postado por Dante:

Hi there,

I just bought Arkham Knight through Steam, and I keep getting the same error message when I try to start the game:

Fatal error!
BUILD_JULY_2012 1131609 07-01-2016 16:36.11 Game
Address = 0x0 (filename not found)

I did most of the suggested things above, but it still gives me the same message...

Could any of you help me with this? That would be great!

Specs of my laptop:
Intel Core i7-4710MQ (2.5Ghz)
Windows 8.1 (64-bit version)
8Gb RAM
...

Dante if u have ati video card just roll back to i\ve went back to AMD 15.8 beta and the game shoud work better.