Common fixes for Batman: Arkham Knight

[Charlie]

This thread contains some of the most common fixes for Batman: Arkham Knight, please read each step closely.

Make sure you meet the minimum requirements

Before going any further, please make sure you meet the minimum requirements for this game

OS: Windows 7 Service Pack 1 or higher — 64bit Operating System is required
Processor: Intel Core i5-750 @ 2.67GHz or AMD Phenom II X4 965 @ 3.40GHz
Memory: 6GB of RAM
Graphics: NVIDIA GeForce GTX 660 or AMD Radeon HD 7870 — 2GB of VRAM minimum
DirectX: Version 11
Network: Broadband Internet connection
Storage: 45GB of available space for the base game with no DLC

For best results, I would recommend you meet or exceed the recommended requirements

OS: Windows 7 Service Pack 1 or higher — 64bit Operating System is required
Processor: Intel Core i7-3770 @ 3.40GHz or AMD FX-8350 @ 4.00GHz
Memory: 8GB of RAM
Graphics: NVIDIA GeForce GTX 760 or AMD Radeon HD 7950 — 3GB of VRAM or more
DirectX: Version 11
Network: Broadband Internet connection
Storage: 75GB of available space for the Premium Edition with all the DLC

For the best results with Batman: Arkham Knight, I would recommend the following:

- 16GB of RAM (or more) in dual channel mode

- A graphics card with 4GB of VRAM (or more)

- Have the game installed to an SSD if possible, this will help reduce load times and texture pop-in

- Use either Windows 10 or Windows 11, as both of these use WDDM 2.0 (or newer), which improves VRAM management

Make sure you are running the latest GPU drivers

One of the most common reasons people have issues with Batman: Arkham Knight is because of outdated GPU drivers, install the latest GPU drivers from the links below.

• For AMD graphics cards:
  
  https://www.amd.com/en/support
  
  
• For NVIDIA graphics cards:
  
  https://www.nvidia.com/Download/index.aspx?lang=en-us
  
  
• For Intel integrated graphics or Intel Arc graphics cards:
  
  https://www.intel.com/content/www/us/en/download-center/home.html

Manually re-install redistributables

One of the most common issues people have with Batman: Arkham Knight are related to missing or corrupt redistributables; such as MSVCP100.dll, MSVCR100.dll and any D3D errors are usually caused by missing and/or corrupt redistributables.

Go to your Steamworks Shared installation folder and click _CommonRedist

\Steam\steamapps\common\Steamworks Shared\_CommonRedist

You should now see three folders;
DirectX
DotNet
vcredist

• Open the DirectX folder and run "DXSETUP"
  
• Open the DotNet folder and run "NDP452-KB2901907-x86-x64-AllOS-ENU"
  
• Open the vcredist folder and within the 2010 and 2012 folder run both the x64 and x86 installers.

Resetting config files

If you have previously used any tweak tools or mods, I would recommend deleting the game's config and XML files, this will cause the game to make fresh new files which can improve performance and eliminate crashes and other issues.

Delete the
"GFXSettings.BatmanArkhamKnight.xml" file, located in

C:\Users\YOURNAME\Documents\WB Games\Batman Arkham Knight

Then delete the games Binaries and Config folder, if you right click the game in your Library and select 'Properties', from here go to the 'Local Files' tab and select 'Browse Local Files'. From here delete the 'Binaries' folder, open up the 'BMGame' folder and delete the 'Config' folder.

Now while you still have the Batman: Arkham Knight Properties windows open select 'Verify integrity of game files' — this will vary depending on the speed of your PC.

Verify integrity of game files

Another common issue people experience with Batman: Arkham Knight are the result of missing or corrupt game files.

Video Link:
https://www.youtube.com/watch?v=mdJPQ-Ve22I

Disable in-game V-Sync and force V-Sync using your GPU control panel or RivaTuner Statistics Server

I won't go over this in too much detail, as this depends on what GPU you have and would be subject to change as GPU control panels evolve, but you can obtain noticeably better 1% and 0.1% lows by disabling the in-game V-Sync and forcing V-Sync, either using your GPU control panel or forcing it by using a program like Rivatuner Statistics Server.

The Arkham Quixote DLL Fix

In March 2020, a user by the name of 'Sherief' modified one of the DLL files from ReShade to allow Batman: Arkham Knight to recycle textures, resulting in better performance when traversing the map at the expense of higher VRAM usage, you can read more and download the mod here: https://sherief.fyi/post/arkham-quixote/

Caveats of this mod are as follows

- You cannot use any NVIDIA GameWorks effects
- Overlays aside from the Steam overlay will likely crash the game
- In parts of the game it can cause issues with exposure

If you have beefy enough hardware, you can probably get by without this mod, but it's worth a shot if you are having issues.

Hardware Accelerated GPU Scheduling

In Windows 10 version 2004, Microsoft introduced Hardware-Accelerated GPU Scheduling (HAGS), this feature is enabled by default in Windows 11 if your hardware supports it.

Some users have reported that having Hardware-Accelerated GPU Scheduling enabled has a big performance impact for Batman: Arkham Knight.

If enabled, you may want to try disabling this feature

You can do so my going to Windows Settings > System > Display > Graphics Settings and making sure Hardware-Accelerated GPU Scheduling is off.

Misc fixes

If you are using or have used any tools or tweaks that adjust the graphics/config settings of the game, try disabling/reverting these changes. Also try disabling any game-overlay programs, such as FPS counters or recording software, to see whether these may be causing any issues with the game.

If you have made edits to config files for Batman: Arkham Knight in the past to improve performance, through the use of 3rd party tools or guides, reset your graphics settings using the steps stated in this guide to revert them back to defaults.

Final notes

The NVIDIA GameWorks effects seem to get regularly broken by NVIDIA driver updates, you may find that during the main story the GameWorks effects run fine, however in the AR challenges and Arkham Episodes, crashing is much more common. If you experience this, disable all NVIDIA GameWorks effects.

If you are still unsatisfied with performance, remember if you purchased the game on Steam you are entitled to a refund if you have under 2 hours playtime and purchased the game within 14 days.

[Tako Taco]

Originally posted by D'Harhan:

It should eventually come up. If not, just keep ending the task and try again.

nah, it didnt do ♥♥♥♥.

[Charlie]

Have you tried reinstalling the redistributables? Section 4 of the guide.

[Buck]

Originally posted by Dank Tacos:

Everytime I launch it, it runs as a background program

It's not "running as background task" it's simply taking a long time or failing to launch.

it's and I'm not sure how to get it to launch properly

As D'harhan said, you sometimes just need to wait. the game can take a long time to launch, esp the first tim because it has to activate with Denuvo. Firewall settings can slowing things.

It's also possible that the game is failing to launch because there is something wrong your PC config or you don't mett the requirements.

[cipherism]

SPOILER ALERT

Been playing it until 52% progression. No crash/lag/issues at all.
But after the mission when you have to capture the Joker clones, the game started to crashed.
It just crashed with no error message (Unresponsive) and screwed up sound.
Can only play for about 5 - 10 minutes tops before crashing and had to restart the PC

I've already tried the steps mentioned, didn't work
Tried to lower all the graphic settings, still no no. (i didn't use Nvidia gameworks)
Not doing OC either.

Specs:

Windows 10
i7 4790K
GTX 970
RAM 16GB
Corsair CX750M

[Buck]

Originally posted by cipherism:

It just crashed with no error message (Unresponsive) and screwed up sound.

Check the windows event log. Search for "batmanak.ex"
If by "screwed up sound" you mean it was just making noise/looping sound that's a side effect of a program which has stopped running. it happens because whatever was last in the sound buffer will just continue to loop to output until the application is killed completely.

[D'Harhan]

Originally posted by cipherism:

Been playing it until 52% progression. No crash/lag/issues at all.
But after the mission when you have to capture the Joker clones, the game started to crashed.
It just crashed with no error message (Unresponsive) and screwed up sound.
Can only play for about 5 - 10 minutes tops before crashing and had to restart the PC

I've already tried the steps mentioned, didn't work
Tried to lower all the graphic settings, still no no. (i didn't use Nvidia gameworks)
Not doing OC either.

Specs:

Windows 10
i7 4790K
GTX 970
RAM 16GB
Corsair CX750M

Please next time, place a "SPOILER ALERT" on first

[cipherism]

Originally posted by Buck:

Originally posted by cipherism:

It just crashed with no error message (Unresponsive) and screwed up sound.

Check the windows event log. Search for "batmanak.ex"
If by "screwed up sound" you mean it was just making noise/looping sound that's a side effect of a program which has stopped running. it happens because whatever was last in the sound buffer will just continue to loop to output until the application is killed completely.

it says

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/15/2016 12:26:44 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)

yes, its looping sound
is it hardware-related issues ?

Originally posted by D'Harhan:

Originally posted by cipherism:

Been playing
I've already tried the steps mentioned, didn't work
Tried to lower all the graphic settings, still no no. (i didn't use Nvidia gameworks)
Not doing OC either.

Specs:

Windows 10
i7 4790K
GTX 970
RAM 16GB
Corsair CX750M

Please next time, place a "SPOILER ALERT" on first

Edited, sorry mate

[Buck]

Originally posted by D'Harhan:

Please next time, place a "SPOILER ALERT" on first

The game's been out for more than a year, we're past such things. Don't read the forums if you don't want "spoilers"

Originally posted by cipherism:

Originally posted by Buck:

Check the windows event log. Search for "batmanak.ex"
If by "screwed up sound" you mean it was just making noise/looping sound that's a side effect of a program which has stopped running. it happens because whatever was last in the sound buffer will just continue to loop to output until the application is killed completely.

it says

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/15/2016 12:26:44 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)

yes, its looping sound
is it hardware-related issues ?

kernel power events occur when the system shutdowns unexpectedly. If that's really your issue then you have a thermal or power related problem at cause. The game itself may be inducing the behaviour by putting the hardware under load, but it's not the culprit.

[destroyhimmyrobot]

"Batman: Arkham Knight's config files and graphics XML file can become corrupt over-time"
Wow, seems like you should fix that instead of making customers delete game files.

[Buck]

Originally posted by destroyhimmyrobot:

"Batman: Arkham Knight's config files and graphics XML file can become corrupt over-time"
Wow, seems like you should fix that instead of making customers delete game files.

What are you talking about?

[Cotangent]

Hi There, I keep getting this error everytime i want to start new game... or PC stress test so basicaly i can run the game bu can't play it :(
http://s1290.photobucket.com/user/Ricco_Permana/media/error%20batman_zpsgbxuehsn.jpeg.html

here's my hardware spec
i5 6500 3.2ghz
8gb RAM
gtx 1060 6gb
windows 10 version 1607 build 14393.187

[Charlie]

Originally posted by Cotangent:

Hi There, I keep getting this error everytime i want to start new game... or PC stress test so basicaly i can run the game bu can't play it :(
http://s1290.photobucket.com/user/Ricco_Permana/media/error%20batman_zpsgbxuehsn.jpeg.html

here's my hardware spec
i5 6500 3.2ghz
8gb RAM
gtx 1060 6gb
windows 10 version 1607 build 14393.187

In

\steamapps\common\Batman Arkham Knight\_CommonRedist

Open the vcredist folder and within the 2010 and 2012 folder run both the x64 and x86 installers.

[5aintArturo]

Hi, I have a proble with the game, when I start the story begins the introduction and 2 minutes after it crashes and says loading, but start the game that is completely frozen. Also when I give pc performance test the game goes to windows, and get a message from the program stopped working.
My PC is an Intel i5 3.2ghz, 8gb ram, video amd r7 360 2GB, Windows 10. Help please!

[Buck]

Originally posted by 5aintArturo:

Hi, I have a proble with the game, when I start the story begins the introduction and 2 minutes after it crashes and says loading, but start the game that is completely frozen. Also when I give pc performance test the game goes to windows, and get a message from the program stopped working.
My PC is an Intel i5 3.2ghz, 8gb ram, video amd r7 360 2GB, Windows 10. Help please!

please post your own thread with as much info as you can. look in the event log and search for batmanak.exe.

[Maedhros]

Hello!

I'm experiencing a severe stutter and sometimes audio lags at the same time, city, cutscenes, doesn't matter. At the fresh start of the game everything is going ok but then after x time it begins, total craziness that makes game unplayable

I have disabled all nvidia fancy stuff from graphical options
tried vsync off/on doesn't help, tried windowed fullscreen, nope
updated drivers for graphic card

I have 8gb of ram
and gtx 970

Any way to eliminate this problem?