Game freezes randomly and computer doesn't respond

[Setanta]

I got the game a few days ago. When playing the PC will randomly freeze and doesn't not respond to any input. Caps lock won't work for example. I have to reboot. It can happen at any time and anywhere, not just when gliding and grappling. it doesn seem to be related to location ingame. Sometimes I can play an hour without it freezing. Other times it will happen after 10 minutes. I've played 6 hours now and it has happened 5 times.

I have an AMD Phenom II X6 1090T Processor and AMD Radeon (TM) R9 380 Series.
My drivers are updated. This game runs fine most of the time with fast enough loading and averages 60 fps for me.

Anyone have any tips.
Thanks

[lucasj1210]

Could be your GPU over heating..check to make sure you fan profile is on and working or it simply could be that you PC ran out of available ram or resources......many times people have all sorts of 'crap' running at the same time and can't figure out why their PC stops responding.
I know that the newest GPU drivers for mine makes it 'lock up' so I just run it on an older driver(the game is well over a year old)

[Setanta]

Activated virtual super resolution and adjusted it to the recommended resolution in the master fixes. Got a red screen after 20 minutes of gameplay.

I'm currently running on max graphics, might reduce them and see if that helps.

[Setanta]

Since activating the virtual super resolution I've got no more freezing, but I got 2 more red screens that each occured after ~20 minutes of gameplay that required reboots.

My GPU isn't overheating, it was hovering around 59 degrees celsius and fan is working fine. I've set all the graphics settings to low and it hasn't helped. The game is running fine besides the red screens. I have 8 gb of ram.

It's really frustrating at this stage. I just want to play the game.

Anymore ideas?

Any help would be greatly appreciated.

[Setanta]

Got another freeze there requiring a reboot after 20 minutes of playing. This is so annoying. Anything else I could try???

[3liteW4rrior]

Originally posted by Setanta:

Got another freeze there requiring a reboot after 20 minutes of playing. This is so annoying. Anything else I could try???

IF you have windows 10, your not the only one but i think i found a perm solution. Well for me anyways.

Go to steam>right click on batman arkham knight>select properties>select the tab LOCAL FILES>click on BROWSE LOCAL FILES...>Binaries>Win64>Right click on BatmanAK (it should have batmanak logo)>finally select TROUBLESHOOT COMPATIBILITY

[Setanta]

Originally posted by lucasj1210:

Originally posted by Setanta:

Got another freeze there requiring a reboot after 20 minutes of playing. This is so annoying. Anything else I could try???

well...it isn't your game files since it happens randomly....it 'appears' (to me) that it's a graphical issue....I can only suggest trying different versions of GPU drivers...remember the game is over a year old and may not take too well to current drivers. I've had 'lock ups' using the newest drivers in Arkham Knight and found that using an older version corrected it.
https://www.reddit.com/r/BatmanArkham/comments/3rfnqe/fix_for_arkham_knight_amd_graphics_card_crashing/
----
here are the 4 dll files they mention....
https://mega.nz/#!qNFAzB7B!wnwLbt9-L7JgTEqUtCjtjAdGbilV4FC3hDr30tpbHI8
just add them to(MAKE BACKUP COPIES OF THE ONES THEY WILL OVERWRITE) to uninstall just delete the 4 dll files and then put back your backup copies.
C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Knight\Binaries\Win64

I put the 4 dll files in the Win64 folder, but there was no previously existing files to overwrite. Did you have those files there already?

I've Windows 10 and tried compaitibility, running it in windows 8 mode now.

Despite doing these things I got another red screen after 20 minutes. :(

Nearly ready to give up now, game is unplayable with these constant crashes.

[♡ Katalina Aryze ♡]

Strange.

[3liteW4rrior]

There's a list of things to try, dont lose hope yet! If you haven't already you can verify the integrety of game cache. I wish i could be of more help, best of luck.

Go to steam>right click on batman arkham knight>select properties>select the tab LOCAL FILES>VERIFY INTEG

[Buck]

Well, if your computer is becoming completely unresponsive then the problem is your computer. NOT the game. The game IS ~triggering~ the issue, but it's NOT at ~fault~. Understand the difference?

And no, before you ask, even if it's "just" this game the problem occurs with that still doesn't make it the game's fault. Different games stress systems in different ways. This would only indicate that BAK is asking the hardware to do something which is triggering the behaviour that other games may not be.

That said, you need to start with giving your system a once. Make sure your system is FULLY up to date. The OS, ALL drivers (NOT just the GPU) and software.
Make SURE your system firmware/BIOS is up to date.
If you are overclocking reduce to defaults, or even try reducing clock speeds for troubleshooting purposes.
Run an On Screen Monitoring utility such as afterburner and watch the CPU and GPU temps. What's "normal" will vary by hardware, but ~IN GENERAL~ most GPU's can happily run up to and even over 100c without any ill effects. However, load temps of about 70-90c are fairly common and normal. CPU's will generally run ~around~ 50-70c under load as well. If you find that the temps are getting high before the hang occurs, then that's probably a culprit.

[bbfloyd]

After a long break of not updating my nVidia drivers (win7x64 gtx780) I updated my drivers, and I am having game freezes now. I am going to try rolling back drivers, as suggested in another thread.

[bbfloyd]

No joy, rolling back driver didn't fix me; my crash appears to be story/checkpoint related.