Assassin's Creed® III

Assassin's Creed® III

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Ubi-Keo  [developer] Oct 9, 2017 @ 7:46am
AC3 - Load Failed Error
We understand that players experienced issues loading their save files after the previous patch update for language support. I can confirm that this issue has now been resolved.

Restart Steam to allow the latest update for Assassin's Creed 3 to be installed then try again. Please ensure that all DLC content that you own for the game is installed if you own any.

We apologise for the inconvenience this has caused.

- Ubisoft Customer Support
Last edited by Ubi-Keo; Oct 9, 2017 @ 7:49am
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Showing 1-15 of 179 comments
UbiGumdrops  [developer] Mar 6, 2019 @ 7:40am 
Issues with Assassin's Creed III Deluxe Edition Activation
Hey everyone!

We are currently investing an issue that is affecting the Deluxe Edition of Assassin's Creed III where you will be prompted for a CD Key on launch of the game.

As soon as there is an update on a resolution we will share more information here.

Thanks for your patience and understanding!

----
Update July 2019

Hey everyone, thanks for your continued reports. As you have been mentioning, it's not currently possible to provide the Deluxe Edition of Assassin's Creed III through Steam due to a technical issue. As such, any players who purchased this edition will be fully refunded and provided the Standard Edition of Assassin's Creed III at no additional cost.

Please contact Steam Support if you are still affected by the issue in order to request a refund.

- Ubisoft Support
Last edited by UbiGumdrops; Jul 10, 2019 @ 4:22am
幽灵社员A Mar 6, 2019 @ 7:52am 
make it quick plz,we really love this game:steamsad:
RobDC0410 Mar 9, 2019 @ 2:01am 
Given that this issue has been around for quite some time, leaving many players out in the dust, I think it is only reasonable that those of us who have to actually deal with the problem, should be compensated in some way.
Deformer Mar 9, 2019 @ 9:52am 
I bought a deluxe version, and I have exactly the same problem. Already 10 days waiting for action from ubisoft support.
Agent Smith Mar 10, 2019 @ 7:13am 
Bei mir funktioniert es auch nicht :steamsad::steamsad::steamsad::steamsad:
FatihF7 Mar 12, 2019 @ 6:23am 
please solve this issue faster because I have this game for a long time and I couldn't play it
kolobe Mar 13, 2019 @ 3:36pm 
Is there any update to this?
TearofSorrow Mar 14, 2019 @ 4:25pm 
Still no update, huh? How'd you guys even manage to break this?
tamas.k Mar 15, 2019 @ 4:05pm 
Asking for a refund in Steam, and then buying the standard version with the season pass actually works and contains all content from the deluxe version.

I know an easy solution for ubisoft:

Let all who purchased the deluxe version be credited a standard + season pass at no extra charge or hassle.
Deformer Mar 16, 2019 @ 3:12am 
Originally posted by tamas.k:
Asking for a refund in Steam, and then buying the standard version with the season pass actually works and contains all content from the deluxe version.

I know an easy solution for ubisoft:

Let all who purchased the deluxe version be credited a standard + season pass at no extra charge or hassle.
It took more than 2 weeks.
I Steam refuses to refund.
柴氏某人 Mar 18, 2019 @ 3:58am 
我现在满肚子怨气马上要炸了
。。。
It's been more than a month
。。。
wtf
Last edited by 柴氏某人; Mar 18, 2019 @ 4:00am
jayvalentos Mar 19, 2019 @ 11:03am 
Ubisoft, я только что прошел ACII+Brotherhood+Revelations. Я хочу в 3 поиграть, поторопитесь немного.
FarwayGamer Mar 22, 2019 @ 9:15pm 
how much longer till this is fixed cause this is stupid that it only happens with deluxe edition but not standard edition also why has this been a problem?
NightTaro Mar 24, 2019 @ 11:41pm 
cOMe oN iT HaS bEeN tWeNTy dAyS :)
RAM Mar 25, 2019 @ 1:18am 
Had this game for a really long time just sitting there collecting dust. Please hurry up
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