The endless "Preparing Shaders" screen

[Seliane]

Since the beginning of the game, the endless "Preparing Shaders" loading screen was a problem for many people. Luckily I didn't have it, but after the patch that solved it I had to live the nightmare, the game sometimes takes minutes to load on.,

Obviously I have not changed anything on my PC and the problem is clearly a for part of the game. Sometimes verifying files solved it for a few days, but now it doesn't.

With the terrible customer service that the game has, I turn to the steam forum to see if anyone can help me.

[Mayakii]

Have you tried clearing the shader cache?

If you're using nVidia GPU

Go to nVidia control panel -> on the left find "Manage 3D settings" -> find "Shader cache size" -> remember what it is set to and set it to "disabled" -> restart your system -> return to control panel and put it back to what it was before disabling.

If you're using AMD GPU

Open the AMD software -> Gaming tab -> Graphics sub-tab -> at the bottom find "Reset shader cache" and perform a reset -> restart PC.

Next time you run the game, it will need to re-compile the shaders, so leave it in peace to do its job, this should be quite slow for the first two to three bootups of the game, which after it should be a smooth experience onwards.

[Kestrel]

hope this helps, set my shader cache size to unlimited

[Seliane]

Thank you, let me try....

But the problem is from NEXON and the devs, but just they move on and leave us with the problem..

Now I enter in a dungeon and the other players are in the middle of the instance and me? Me, just stuck in the ♥♥♥♥♥♥♥ screen.

[Mayakii]

Originally posted by Seliane:

But the problem is from NEXON and the devs, but just they move on and leave us with the problem..

Computers are complicated machines, it's not so easy to just point and say who's at fault. Hopefully our suggestions will be a fix for you, however!

[Seliane]

Originally posted by Mistwalker Mayakii:

Originally posted by Seliane:

But the problem is from NEXON and the devs, but just they move on and leave us with the problem..

Computers are complicated machines, it's not so easy to just point and say who's at fault. Hopefully our suggestions will be a fix for you, however!

Na, nothing is working.... Just can play normally, enter late in all the events (Put queue in a boss and when I enter there is just the loot, the other guys do it)

That´s true, but I play a lot of games and the Shader problem is something present from the release and any other game give this problems. Just recently Once Human or Mecha Break smoth like silk or a korean game like lost ark. Is just this game, not my PC.