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This happens because of what I just mentioned - if you grabbed the game on Steam and started playing directly, you're on a dummy account. For some reason, right now when you link them via the official in game button, it creates *another* account but on Nexon's side this time... effectively looking like the progress is gone, since you use that other account then.
For me the fix was to unlink back again. For you, I guess, it is the opposite; re-link.
i did not erase my information, so i thinks its still there
facing same problem
by mistake i unlink my account and now unable to find how to recover my game data
if any way please let me know
The registered ID has no game access data.
Please log in to the game and take part in the event again.
This is the same issue I am going through as well. It kept saying the Steam link is already linked to another account but I never linked my TFD account to my Nexon account. I tried reaching out to customer support and they telling me they can’t find any information about my Nexon account. I’m about to not participate in the event.
You are replying to a comment more than 3 months old.