We need a fix for the directx 12 error, please!!

[sandgolf88]

None of the current fixes for the Diretx 12 error at loading screen have work as of 7/12/2024 10p.m.

[Arc]

What's the error exactly ?

[STWFortnite]

"DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument" Is what it says . I have the same issue.

[Rogue]

legit windows? Don't use insider version and update to latest version, a dx12 graphic card and latest drivers.

https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/

For Windows 10 Version 1909, the revision number should exceed or be equal to .1350
For Windows 10 Version 2004 and 20H2, the revision number should exceed or be equal to .789

Windows 11:
E.g Running winver or via windows settings->system->about, it will show version 23H2 (build 22631.3880) for my windows 11 pro.

[Arc]

Originally posted by STWFortnite:

"DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument" Is what it says . I have the same issue.

Go to Steam client > Help > System Information

Copy and paste here the following info:

CPU Brand:
Driver: 
Driver Version: 
Driver Date: 
DirectX Card: 

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:

Edition
Version
Installed on
OS build
Experience

[AlphaVictorKilo]

Originally posted by STWFortnite:

"DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument" Is what it says . I have the same issue.

What operating system do you have, and what hardware are you running?

Just because you may be running an operating system that supports DX12, doesn't mean that the hardware (the GPU) supports it

[76561199251573055]

Copy and paste here the following info:

CPU Brand:12th Gen Intel(R) Core(TM) i5-1235U
Driver: Intel(R) Iris(R) Xe Graphics
Driver Version: 32.0.101.5762
Driver Date: 7 4 2024
DirectX Card: Intel(R) Iris(R) Xe Graphics

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:
Edition Windows 11 Home
Version 23H2
Installed on ‎5/‎4/‎2023
OS build 22631.3880
Experience Windows Feature Experience Pack 1000.22700.1020.0

Would this work? Thank you.

[Arc]

Originally posted by Heaven:

...Would this work? Thank you.

Nope, all integrated solutions from Intel are below minimum hardware requirements for Nanite, so none of the games using this tech will work on this SoC.

[𝕬𝖚𝖙𝖙𝖚𝖒𝖓𝖓]

Idk if this will help but the website has a listed fix for this, I’ll link it below.

https://global.support.tfd.nexon.com/hc/en-001/sections/32877027466009-Install-Connection-Error

[VultUx]

Same problem is not only on Intel GPUs

CPU Brand: AMD Ryzen 9 3900X 12-Core Processor
Driver: NVIDIA GeForce RTX 4090
Driver Version: 32.0.15.6070
Driver Date: 7/10/2024
DirectX Card: NVIDIA GeForce RTX 4090
RAM: 65453 MB

Edition: Windows 11 Home
Version: 23H2
Installed on: ‎06/20/‎2024
OS build: 22631.3880
Experience: Windows Feature Experience Pack 1000.22700.1020.0

Yesterday was working, stopped after upgrade the Nvidia driver to last version 560.70

[A Suspicious Crayon]

Originally posted by VultUx:

Same problem is not only on Intel GPUs

CPU Brand: AMD Ryzen 9 3900X 12-Core Processor
Driver: NVIDIA GeForce RTX 4090
Driver Version: 32.0.15.6070
Driver Date: 7/10/2024
DirectX Card: NVIDIA GeForce RTX 4090
RAM: 65453 MB

Edition: Windows 11 Home
Version: 23H2
Installed on: ‎06/20/‎2024
OS build: 22631.3880
Experience: Windows Feature Experience Pack 1000.22700.1020.0

Yesterday was working, stopped after upgrade the Nvidia driver to last version 560.70

Sounds more like a terrible driver than a terrible game, in the case of OP, Iris XE is not supported by the game or can run the game, but that is down to UE5 and less the developer.

[Arc]

Originally posted by VultUx:

Same problem is not only on Intel GPUs...

If you get an error message that "DX12 is not supported", your GPU driver is either incorrectly installed or crashing on load.

If you get any other error, create your own thread and describe the issue in there.

[VultUx]

Originally posted by Arc:

Originally posted by VultUx:

Same problem is not only on Intel GPUs...

If you get an error message that "DX12 is not supported", your GPU driver is either incorrectly installed or crashing on load.

If you get any other error, create your own thread and describe the issue in there.

I don't have any other errors, and the driver is not giving an error, ALL other games work, only in The First Descendant do I have this error.

DXDIAG report

------------------
System Information
------------------
Time of this report: 7/17/2024, 12:15:50
Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X570 AORUS PRO
BIOS: F38 (type: UEFI)
Processor: AMD Ryzen 9 3900X 12-Core Processor             (24 CPUs), ~3.8GHz
Memory: 65536MB RAM
Available OS Memory: 65454MB RAM
Page File: 8384MB used, 61165MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 288 DPI (300 percent)
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.5.8
DxDiag Version: 10.00.22621.3527 64bit Unicode

I will rollback the driver to the old version.

EDIT: Rollback the Nvidia driver to version 556.12 didn't work, hope they fix this on the next update.

[sandgolf88]

Will this game run on windows 10 pro but on the same computer?

[Arc]

Originally posted by sandgolf88:

Will this game run on windows 10 pro but on the same computer?

You have not shared your PC specifications yet so we can't really answer that part of the question.