PC powering off during gameplay

[Jxwz]

Recently my pc has been turning off whilst playing the first descendant, when I say turns off, if powers off, RAM LESs are still on and the the power button does nothing, I have to turn the psu off at the back off and on again to start the computer.

Only recently started after an update? I have 40+ hours in the game as it has been working fine.

It seems to only been the first descendant and once human that the power off occurs, both ue5 games? Played BF2042 and appeared to work fine.

I have tried under clocking gpu, under clocking cpu, reinstalled drivers, checked event logs but it just says it powered of unexpectedly, nothing that stands out. Check who crashed and nothing for the past 6 months.

temps are also fine ony cpu and gpu, cpu doesnt go above 70 and gpu doesn't go above 65

Specs R7 5700x3D
B550 Aorus elite
32gb ddr4 3200 Corsair
Gigabyte 1070
Corsair RM1000 psu

[Morgul]

i would check psu and probably replace it

[ZiFFA]

check your temps, before replacing anything

[Rogue]

Overclocking of any form like curve optimizer, reduce or remove it. Use a more comprehensive temp monitor and recording so it has a record just before power down, VRM and ssd temp too. Test your PSU (Power Supply Unit) for reliability and performance.

Look up videos on how to do so.

[Sullear]

Replace your GPU. The thing is 8 years old. It is probably overheating and triggering a shut down.

[Rom'Piece!]

don't listen to any of these people here my guy, I'm having the exact same issue and its starting to piss me off so much.
Specs:
Ryzen 5800x3d
B450 gygabyte
32gb ram at 3600mhz with xmp
Red devil 7800xt
corsair 850w platinum
peripheral: Samsung G7 32" 240hz

My machine does EXACTLY what yours is doing, I've done literally every hardware troubleshooting and its this darn game thats turning off my pc, literally the only game doing that to my machine.

[Gamejunky05]

try memory speeds @ 6000. use stable mem/soc voltages.

[Danyel]

If your PC powers off its a heat or PSU problem. PC's power off so as not to fry something if things get too hot OR is PSU can't deal with power spikes or is on the way out it can make the PC turn off like this.

Faulty PSU's usually do this during gaming cause it's more power intensive than say just using your pc to surf the web. It also doesn't have to do this on every game either, it will start with more demanding games before filtering down to less demanding ones.

For example I have a 5800x, 32gb ram @3777 and a 1080ti and I don't have any problems with the pc shutting down unless I try to up the graphics settings, if I go too high the game crashes but my PC doesn't turn off cause my PSU is fine and so are the temps in my rig.

The OMG the game is doing XYZ to my PC isn't usually the games fault, the game is just make more apparent another existing problem you are not aware of yet.

Like others have said it could also be an unstable mem clock problem.

[Straata]

Same issue as the other 2 people. First Descendant it can happen at random or not at all. some play sessions have been 4+ hours with no issues, others it happens within 15 minutes.

Once Human it only happened one time, and it was after a long play session.

I used HWiNFO64 to log all readings, there were no appreciable spikes in voltages or amperage, and all temps were nominal, the typical problems never exceeded 70C at any point. I have a RAM kit recommended by both GSkill and Gigabyte as fully compatible with my motherboard, and I only run the AMP memory profile.

No other games played, even if i stream and play (single PC streaming), have any issues, especially a complete power down with no indication of what has occurred. Pick a game released this year, no issues (Palworld, Enshrouded, HD2, Marvel Rivals Beta, all played with no problems). Division 2, WoW, D4 same thing, even at max settings or turning on RT for screenshots.

Rig:
5900X
AsRock 6900XT
Gigabyte X570 Aorus Master Motherboard
Gskill 3600Mhz 64GB (16x4) RAM using AMP profile
1050W Seasonic Gold PSU
Tried installed on both a 860EVO SATA3 SSD and a 990Pro M.2 SSD

[Mistfox]

Originally posted by Haki Overdose:

don't listen to any of these people here my guy, I'm having the exact same issue and its starting to piss me off so much.
Specs:
Ryzen 5800x3d
B450 gygabyte
32gb ram at 3600mhz with xmp
Red devil 7800xt
corsair 850w platinum
peripheral: Samsung G7 32" 240hz

My machine does EXACTLY what yours is doing, I've done literally every hardware troubleshooting and its this darn game thats turning off my pc, literally the only game doing that to my machine.

The PC emergency shuts off to save itself from cooking, that is very obvious. This game is famous for driving CPU temperatures up beyond normal ranges, every time I run it, my PC becomes super hot, though luckily not to the shut off limit. Yet.

[Pr17ch]

sounds like psu is done get a new one

[Captain Worthy]

Originally posted by Mistfox:

Originally posted by Haki Overdose:

don't listen to any of these people here my guy, I'm having the exact same issue and its starting to piss me off so much.
Specs:
Ryzen 5800x3d
B450 gygabyte
32gb ram at 3600mhz with xmp
Red devil 7800xt
corsair 850w platinum
peripheral: Samsung G7 32" 240hz

My machine does EXACTLY what yours is doing, I've done literally every hardware troubleshooting and its this darn game thats turning off my pc, literally the only game doing that to my machine.

The PC emergency shuts off to save itself from cooking, that is very obvious. This game is famous for driving CPU temperatures up beyond normal ranges, every time I run it, my PC becomes super hot, though luckily not to the shut off limit. Yet.

https://www.reddit.com/r/GamingLaptops/comments/vphxz0/guide_how_to_properly_limit_cpu_boost_clock_to/

Using the instructions on that Reddit page I lowered the max boost clock of my 5800X3D down to 4.0 GHz and this has kept the temps at normal levels.

[Wickedbadz]

If your PC shuts down playing a game it's your PC. CPU's overheat for lots of reasons and can cause shut downs. Even if your CPU is at 100% it should NOT overheat. Fix your PC is the answer to your issue. Either reduce your overclocking or learn how to limit voltage and cut back on high temps.

[HekiReki]

Originally posted by Haki Overdose:

don't listen to any of these people here my guy, I'm having the exact same issue and its starting to piss me off so much.
Specs:
Ryzen 5800x3d
B450 gygabyte
32gb ram at 3600mhz with xmp
Red devil 7800xt
corsair 850w platinum
peripheral: Samsung G7 32" 240hz

My machine does EXACTLY what yours is doing, I've done literally every hardware troubleshooting and its this darn game thats turning off my pc, literally the only game doing that to my machine.

It's you he shouldn't listen to. Don't be so rude. Everyone else gave good advice. It's obvious what the cause is but since you're such a know it all I'm not going to bother telling you, but I will say its an easy fix.

[A Suspicious Crayon]

The game is not capable of shutting down your PC, if your PC shuts down it is on your end, driver conflict, overheating, PSU triggering safety or incapable of delivering enough energy, you know, a PSU performance falls over time.

Due to UE5 and nanite the game puts a lot of stress on the system, there aren't many games that use UE5 and nanite. yes the optimization could be better, but even if they optimise the game to the last line of code, it wont get much better, optimization doesnt magically makes the game gain 100 fps or so.

But check the Windows event logs, usually the issue will be shown there.

[Anarcholog]

Originally posted by Jxwz:

Recently my pc has been turning off whilst playing the first descendant, when I say turns off, if powers off, RAM LESs are still on and the the power button does nothing, I have to turn the psu off at the back off and on again to start the computer.

Only recently started after an update? I have 40+ hours in the game as it has been working fine.

It seems to only been the first descendant and once human that the power off occurs, both ue5 games? Played BF2042 and appeared to work fine.

I have tried under clocking gpu, under clocking cpu, reinstalled drivers, checked event logs but it just says it powered of unexpectedly, nothing that stands out. Check who crashed and nothing for the past 6 months.

temps are also fine ony cpu and gpu, cpu doesnt go above 70 and gpu doesn't go above 65

Specs R7 5700x3D
B550 Aorus elite
32gb ddr4 3200 Corsair
Gigabyte 1070
Corsair RM1000 psu

Hello, it's already September. Did you manage to fix the computer shutdown?